SD-WAN

Q&A: How to Drive Simple Deployment of VMware SD-WAN

Dear Craig,

Many of our U.S.-based employees who work from home cannot consistently access critical apps from home, where broadband performance is unreliable. Our IT team thinks SD-WAN can help but deploying them all over the world to implement the solution is not cost-effective. Can you suggest a better way?

-A Reader

Dear Reader,

We helped a customer with a similar problem about two years ago. In the wake of COVID-19, MD Anderson — the world’s leading comprehensive cancer treatment and research center — protected its vulnerable 1000 employees by relocating them to remote home offices across the U.S. Shielding them from the virus sparked rapid change, requiring their hundreds of doctors to provide virtual care offsite via the company’s network.

Their doctors were also power users, who needed to access resources and large files securely and reliably — including bandwidth-hungry X-ray images — within the company’s data center. This created challenges as their home Internet probably wasn’t encrypted and their patients may have limited throughput.

In response, MD Anderson turned to VMware SD-WAN, which ensured their satellite employees received secure and improved connectivity to critical apps.

How did they get connected? After receiving their VMware SD-WAN Edge 510 device, each employee easily self-installed their devices within minutes through zero-touch provisioning. This automatically linked them to a cloud-based central management tool, the VMware SASE Orchestrator, which, in turn, connected them to MD Anderson’s network — providing the same experience remotely as they would at corporate headquarters. Additionally, the Orchestrator helped network managers visualize individual activated Edges and troubleshoot issues from MD Anderson’s headquarters with tremendous agility — largely eliminating the need for IT staff to travel.

As a result, hundreds of physicians, radiologists, and staff workers across the country received reliable and secure connectivity to collaborate seamlessly, ensuring patients received fantastic virtual care then and in the future.

Have a SASE question? Email Craig at askcraig@vmware.com. Craig can’t respond to questions directly, but your topic could be considered for a future blog. For VMware SASE questions, comments, and inquiries, contact VMware SASE.

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  • Want a closer look at VMware SD-WAN? Check out its web page.

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