On August 26th, 2019, at VMworld US, we announced a new and improved Premier Support offering. We streamlined our Premier Support services into a new single offering, called VMware Premier SupportTM. This will enable VMware to give customers the “white glove” experience, the best in customer care that VMware offers, accelerating outcomes for customers business Read more...
At VMworld US 2019, you will have the opportunity to adopt VMware Skyline, on-the-spot. Skyline team members will be available during the conference to assist customers with adopting Skyline. Any customer who adopts Skyline at VMworld will receive a Skyline t-shirt. And for those who do adopt Skyline at VMworld, you can pick-up your t-shirt up Read more...
VMworld is right around the corner. This year, we have more opportunities than ever to show you how VMware is transforming the customer support experience. We have sessions on Skyline, SupportHub, My VMware and more. There will also be a Skyline Hands-On Lab and a Expert-Led Workshop. And for our TAM customers, we’ll have a Read more...
Throughout the past year, VMware has embarked on a mission to reimagine the support experience. As part of that mission, we have built a software engineering organization within Global Services, focused on developing great software to create a proactive, personalized and effortless experience. One of our first steps in that journey was the development of Read more...
VMware is committed to re-imagining the support experience for our customers. VMware is trusted to run the digital foundation of over 500,000 customers globally. Technology innovation and cloud computing are reshaping customers’ expectations and transforming almost every sector of every industry. Today’s businesses are dependent on a digital infrastructure and when something goes wrong, customers Read more...
