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Category Archives: Top 20

Top 20 vRealize Operations Manager articles for December 2016

Top 20Here is our Top 20 vRealize Operations Manager articles list for December 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. vRealize Operations Manager 6.1, 6.2, and 6.2.1 Sizing Guidelines
  2. Adding additional storage to vCenter Operations Manager Analytics or UI virtual machine
  3. After cancelling the selected alerts in VMware vRealize Operations Manager 6.0.x, one or more of the selected alerts remain
  4. Optimization of vRealize Operations Manager generated capacity planning metrics in 6.3
  5. vRealize Operations Manager 6.0.1, 6.0.2, and 6.0.3 Sizing Guidelines
  6. How to manually change the status of the node or the cluster in vRealize Operations Manager 6.x
  7. Cassandra service in VMware vRealize Operations Manager 6.1 and 6.2 fails with the error: Connection refused
  8. vSphere 6.x tags are not populated in vRealize Operations Manager 6.x
  9. After upgrading to vRealize Operations Manager 6.4 Objects show no Collection Status
  10. Performing a side-by-side upgrade of a VMware vRealize Operations 5.x Appliance to vRealize Operations Manager 6.0.x
  11. vRealize Operations Manager Sizing Guidelines
  12. Enabling SSH access in vRealize Operations Manager 6.x
  13. How to change a node hostname in vRealize Operations Manager vApp based cluster
  14. Manually removing a node from the VMware vRealize Operations Manager 6.x cluster
  15. Removing a solution from VMware vRealize Operations Manager 6.x
  16. Changing the IP address on a VMware vRealize Operations Manager single-node deployment
  17. An adapter instance of type vRealizeOpsMgrAPI is present on all VMware vRealize Operations Manager nodes
  18. Log in to the Admin or Product UI of VMware vRealize Operations Manager 6.x as admin fails with the error: Incorrect User name/Password
  19. VMware vRealize Operations Manager for Horizon 6.2 Broker Agent fails to pair with the Horizon adapter
  20. Node status reports as Waiting for Analytics in vRealize Operations Manager 6.x

Top 20 vRealize Automation articles for December 2016

Top 20Here is our Top 20 vRealize Automation (vRA) articles list for December 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. How to remove a virtual machine from Management in vRA or vCAC
  2. vRA appliance runs out of disk space
  3. Removing a virtual machine from vRealize Automation 7.x using Cloud Client
  4. Various tasks fail while calling stored procedures with errors: “Error executing query usp_”
  5. Error ‘Unable to authenticate user. Please try again’ when logging to vRA 6.2.x VAMI page
  6. Troubleshooting 404 and 401 errors in vRA 6.x by validating component configuration
  7. Confirming and bench testing MSDTC communication for vRA
  8. vRA 7.x services fail when modifying the vIDM database
  9. Directory sync in vRA 7.x fails with error ‘Connector Communication failed with Response’
  10. Provisioning a machine in VMware vRealize Automation fails with the error: CloneVM : Sequence contains no matching element
  11. Renaming the VMware vSphere Cluster used in a VMware vRealize Automation environment
  12. Joining the VMWare vCenter Server Appliance or VMware vRealize Automation Identity Appliance to a domain fails with the error: Error trying to join AD, error code [31]
  13. Using the VMware vRealize Production Test Tool to validate and test your vRealize Automation configuration
  14. vRA 7.0 installation wizard prerequisite checker halts on error: “Waiting for host to trigger a restart”
  15. Error ‘BadCredentialsException’ when connecting to the embedded vRO instance on a clustered or HA distribution of vRA 7.0
  16. After the vRA update, Infrastructure tab fails with 401 Error
  17. Status of TLSv1.1/1.2 Enablement and TLSv1.0 Disablement across VMware products
  18. Logging in to embedded vRealize Orchestrator fails
  19. ASD day 2 action is executed on the wrong VM in vRA
  20. How to move the vRA SQL database to a new server

Top 20 vCenter Server articles for December 2016

Top 20Here is our Top 20 vCenter articles list for December 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Build numbers and versions of VMware vCenter Server
  2. Uploading diagnostic information for VMware through the Secure FTP portal
  3. Downloading, licensing, and using VMware products
  4. Using the VMware Knowledge Base
  5. Support Contracts FAQs
  6. Collecting diagnostic information for VMware vCenter Server 4.x, 5.x and 6.x
  7. How to consolidate snapshots in vSphere 5.x/6.x
  8. Investigating virtual machine file locks on ESXi
  9. Troubleshooting an ESXi/ESX host in non responding state
  10. Resetting the VMware vCenter Server 5.x Inventory Service database
  11. Licensing VMware vCenter Site Recovery Manager
  12. vSphere handling of LUNs detected as snapshot LUNs
  13. Update sequence for vSphere 6.0 and its compatible VMware products
  14. How to repoint and re-register vCenter Server 5.1 / 5.5 and components
  15. vmware-dataservice-sca and vsphere-client status change from green to yellow
  16. How to register/add a VM to the Inventory in vCenter Server
  17. Upgrading to vCenter Server 6.0 Update 2a fails on VCSServiceManager with error code ‘1603’
  18. Unable to grow or expand a VMFS volume or datastore
  19. VMware End User License Agreements
  20. Back up and restore vCenter Server Appliance/vCenter Server 6.0 vPostgres database

Top 20 NSX articles for November 2016

Top 20Here is our Top 20 NSX articles list for December 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Important information before upgrading to vSphere 6.0
  2. “The pending transaction requires xxx MB free space” error when installing VIBs
  3. Downloading and enabling VMware vShield Endpoint 5.x on supported VMware vSphere platforms
  4. vCenter Server or Platform Services Controller certificate validation error for external VMware Solutions in vSphere 6.0
  5. Registering NSX Manager to Lookup Service with External Platform Service Controller (PSC) fails with the error: server certificate chain not verified
  6. “Failed to restore PF state : Limit exceeded” error after NSX upgrade
  7. vsfwd connection to the NSX Manager fails
  8. vShield/NSX Manager Web interface does not update in VMware vCloud Networking and Security 5.x and NSX for vSphere 6.x
  9. Troubleshooting NSX for vSphere 6.x Distributed Firewall (DFW)
  10. NSX Controller disconnected or isolates intermittently
  11. Licensing VMware vSphere 5.5.x/6.0.x and VMware NSX for vSphere 6.x
  12. Duplicate VTEPs in ESXi hosts after rebooting vCenter Server
  13. Status of TLSv1.1/1.2 Enablement and TLSv1.0 Disablement across VMware products
  14. /var/log partition is full in NSX Edge loadbalancer
  15. Creating a logical switch fails in NSX
  16. Response to OpenSSL security issue CVE-2014-0160/CVE-2014-0346 a.k.a: “Heartbleed”
  17. Securing VMware NSX for vSphere 6.0 CLI User Accounts and Privileged mode
  18. Network Port requirements for VMware NSX for vSphere 6.x
  19. A virtual machine loses network connectivity during migration between resource pools, clusters or vApps in vCloud Networking and Security 5.1.4, 5.5.2 and NSX for vSphere 6.0.4
  20. VMware Virtual Appliances and customizations to operating system and included packages

Top 20 ESXi articles for December 2016

Top 20Here is our Top 20 ESXi articles list for December 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Product offerings for vSphere 6.x
  2. Uploading diagnostic information for VMware using FTP
  3. How to purchase and file Pay Per Incident support for VMware products
  4. Downloading and licensing vSphere Hypervisor (ESXi 6.x)
  5. Uploading diagnostic information for VMware through the Secure FTP portal
  6. Downloading, licensing, and using VMware products
  7. Using the VMware Knowledge Base
  8. Support Contracts FAQs
  9. ESXi host fails with PSOD when using Intel Xeon Processor E5 v4, E7 v4, and D-1500 families
  10. Snapshot removal task stops at 99% in ESXi/ESX
  11. How to consolidate snapshots in vSphere 5.x/6.x
  12. Unable to power off the virtual machine in an ESXi host
  13. “esxcli software vib” commands to patch an ESXi 5.x/6.x host
  14. Creating a persistent scratch location for ESXi 4.x/5.x/6.x
  15. Determining Network/Storage firmware and driver version in ESXi 4.x and later
  16. Unable to delete the virtual machine snapshots
  17. Investigating virtual machine file locks on ESXi
  18. How to unmount a LUN or detach a datastore device from ESXi hosts
  19. ESXi 5.x with E1000e adapter fails with purple diagnostic screen
  20. Recreating a missing virtual machine disk descriptor file

Top 20 Horizon View articles for November 2016

Top 20

Here is our Top 20 Horizon View articles list for November 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

 

  1. Virtual machine application runs slower than expected in ESXi
  2. Cleaning up after an incomplete uninstallation on a Windows host
  3. Connecting to the View ADAM Database
  4. Performing an end-to-end backup and restore for VMware View Manager
  5. Location of VMware View log files
  6. Licensing VMware View 4.x, 5.x and 6.x
  7. Using Microsoft Certreq to generate signed SSL certificates in VMware Horizon View
  8. Configuring security protocols on components to connect the View Client with desktops
  9. Forcing replication between ADAM databases
  10. Error attaching to SVGADevTap, error 4000: EscapeFailed reported by PCoIP server
  11. Finding and removing unused replica virtual machines in the VMware Horizon View
  12. The View virtual machine is not accessible and the View Administration console shows the virtual machine status as Already Used
  13. Network adapter disappears from a Windows virtual machine
  14. Administration dashboard in VMware Horizon View reports the error: Server’s certificate cannot be checked
  15. VMware View SVGA driver reports newer version than the installed View Agent version
  16. Cannot detach a Persistent Disk in VMware View Manager 4.5 and later
  17. Provisioning View desktops fails due to customization timeout errors
  18. PCoIP Disconnection Codes
  19. View Connection Server fails to replicate
  20. Generating a Horizon View SSL certificate request using the Microsoft Management Console (MMC) Certificates snap-in

Top 20 vSAN articles for November 2016

Top 20Here is our Top 20 vSAN articles list for November 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Shutting down and powering on a VSAN 6.x Cluster when vCenter Server is running on top of VSAN
  2. Virtual SAN Health Service – Cluster health – Virtual SAN disk balance
  3. Virtual SAN Health Service – performance service – All hosts contributing stats check
  4. Changing the multicast address used for a VMware Virtual SAN Cluster
  5. Cannot view or add VSAN Storage Providers in vSphere Web Client
  6. Using small magnetic disks for Virtual SAN might result in virtual machine failures
  7. ESXi host in a VMware Virtual SAN cluster reports a warning alarm: Host vendor provider registration
  8. Virtual SAN Health Service – Network Health – Unexpected VSAN cluster members
  9. “An error occurred while consolidating disks: msg.disklib.NOSPACE” in VSAN
  10. Troubleshooting VSAN SSD congestion on vSphere 5.5
  11. Unable to upload, copy or create files in a VMware Virtual SAN-backed datastore
  12. Network port diagram for vSphere 6.x
  13. VSAN 6.1/5.5 Update 3 Disk Groups show as Unmounted in the vSphere Web Client (DDH)
  14. VMware Virtual SAN 6.x health plug-in fails to load with the error: Unexpected status code: 400
  15. SSD log buildup can cause poor performance in a VMware Virtual SAN Cluster
  16. Certification of Dell PERC H730 and FD332-PERC Controllers with VSAN 6.x
  17. VSAN Performance service is not enabled after upgrading the VMware Virtual SAN to 6.2.x
  18. VMware Virtual SAN witness appliance may be using evaluation license key instead of embedded key
  19. Redirecting Virtual SAN trace-level messages to a syslog server
  20. VSAN 6.2 hybrid disk group performance degradation

Top 20 ESXi articles for November 2016

Top 20Here is our Top 20 ESXi articles list for November 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Using the VMware Knowledge Base
  2. How to purchase and file Pay Per Incident support for VMware products
  3. Downloading, licensing, and using VMware products
  4. Uploading diagnostic information for VMware using FTP
  5. ESXi host fails with PSOD when using Intel Xeon Processor E5 v4, E7 v4, and D-1500 families
  6. Correlating build numbers and versions of VMware products
  7. Build numbers and versions of VMware ESXi/ESX
  8. Collecting diagnostic information for VMware products
  9. Snapshot removal task stops at 99% in ESXi/ESX
  10. Collecting diagnostic information for ESX/ESXi hosts and vCenter Server using the vSphere Web Client
  11. “vm-support” command in ESX/ESXi to collect diagnostic information
  12. “esxcli software vib” commands to patch an ESXi 5.x/6.x host
  13. Recreating a missing virtual machine disk descriptor file
  14. Support Contracts FAQs
  15. ESXi 5.x with E1000e adapter fails with purple diagnostic screen
  16. Uploading diagnostic information for VMware through the Secure FTP portal
  17. Determining Network/Storage firmware and driver version in ESXi 4.x and later
  18. Creating a persistent scratch location for ESXi 4.x/5.x/6.x
  19. Licensing VMware vCenter Site Recovery Manager
  20. Investigating virtual machine file locks on ESXi

Top 20 NSX articles for November 2016

Top 20Here is our Top 20 NSX articles list for November 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. “The pending transaction requires xxx MB free space” error when installing VIBs
  2. Downloading and enabling VMware vShield Endpoint 5.x on supported VMware vSphere platforms
  3. Update sequence for vSphere 6.5 and its compatible VMware products
  4. Status of TLSv1.1/1.2 Enablement and TLSv1.0 Disablement across VMware products
  5. “Agent VIB module not installed” when installing VXLAN Agent using VUM
  6. Licensing NSX for vSphere 6.x
  7. vCenter Server or Platform Services Controller certificate validation error for external VMware Solutions in vSphere 6.0
  8. Important information before upgrading to vSphere 6.0
  9. Troubleshooting NSX for vSphere 6.x Distributed Firewall (DFW)
  10. Troubleshooting NSX Edge High Availability (HA) issues
  11. Data path issues for VNIs with disconnected NSX Controller
  12. Collecting diagnostic information for VMware NSX for vSphere 6.x
  13. Network Port requirements for VMware NSX for vSphere 6.x
  14. Changing the VXLAN teaming policy and MTU settings in VMware vCloud Networking and Security 5.5.x and NSX for vSphere 6.x
  15. Adding Chained Certificates to VMware NSX for vSphere 6.x Edge
  16. Windows virtual machines using the vShield Endpoint TDI Manager or NSX Network Introspection Driver (vnetflt.sys) driver fails with a blue diagnostic screen
  17. NSX Controller disconnected or isolates intermittently
  18. Understanding and troubleshooting Message Bus in VMware NSX for vSphere 6.x
  19. Internal server error when modifying an NSX Transport zone
  20. Licensing VMware vSphere 5.5.x/6.0.x and VMware NSX for vSphere 6.x

Top 20 vRealize Operations Manager articles for November 2016

Top 20Here is our Top 20 vRealize Operations Manager articles list for November 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Update sequence for vSphere 6.5 and its compatible VMware products
  2. After cancelling the selected alerts in VMware vRealize Operations Manager 6.0.x, one or more of the selected alerts remain
  3. Status of TLSv1.1/1.2 Enablement and TLSv1.0 Disablement across VMware products
  4. Configure a certificate for use with vRealize Operations Manager
  5. vRealize Operations Manager Sizing Guidelines
  6. Important information before upgrading to vSphere 6.0
  7. Manually removing a node from the VMware vRealize Operations Manager 6.x cluster
  8. VMware vRealize Operations Manager for Horizon 6.2 Broker Agent fails to pair with the Horizon adapter
  9. vRealize Operations Manager 6.x Health Data is not present in the vSphere Web Client
  10. Communication timeout when viewing license groups in vRealize Operations Manager 6.x
  11. VMware vRealize Operations 6.3 patch to address CVE-2016-5195
  12. vRealize Operations for Horizon sizing guidelines
  13. How to change a node hostname in vRealize Operations Manager vApp based cluster
  14. Modifying the name resolution settings of the VMware vRealize Operations Manager vApp
  15. Log in to the Admin or Product UI of VMware vRealize Operations Manager 6.x as admin fails with the error: Incorrect User name/Password
  16. High garbage collection occurs on the vROps Master node
  17. Cassandra service in VMware vRealize Operations Manager 6.1 and 6.2 fails with the error: Connection refused
  18. Cluster fails to initialize during upgrade In vRealize Operations Manager 6.1 and later
  19. vROPs initial redirect to vRealize Operations Manager Web UI only working with english as Browser language
  20. Items not loading in the UI after upgrading vRealize Operations Manager 6.x