Meet AVA: VMware Launches Beta of a Virtual Assistant

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By Steve Liang, AVA Project Lead Today we’re excited to introduce a beta of AVA, VMware’s Automated Virtual Assistant. We designed Ava to help users of VMware Docs find answers to common product questions. Using natural language processing, Ava is trained to understand key VMware concepts and recommend further reading that will answer your questions. Read more...

VMware Skyline Updates – January 2019

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Happy New Year. At the end of 2018, we added an additional 30 proactive findings to Skyline. These proactive findings will appear within Skyline Advisor, if your VMware solution meets the criteria for these potential issues. Customers continue to ask for us to identify more potential issues within their environment. We are making a conscious Read more...

VMware Skyline Customer Update

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Happy Holidays from the VMware Skyline team!   VMware Skyline™ Recent Announcements We made several exciting announcements last month at VMworld in Barcelona, including the GA of Version 2.0 and the availability of Skyline Log Assist™, new Inventory Filter feature, Data Segmentation and Enhanced User Access Permissions: Skyline Log Assist Eliminates the need for customers Read more...

Introducing VMware Global Services With Watson

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Throughout the past year, VMware has embarked on a mission to reimagine the support experience. As part of that mission, we have built a software engineering organization within Global Services, focused on developing great software to create a proactive, personalized and effortless experience. One of our first steps in that journey was the development of Read more...

VMware Skyline Updates from VMworld Europe

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We’re excited to be in Barcelona to share the latest features and capabilities coming to VMware Skyline. During VMworld US, we announced Skyline Advisor, Skyline Log Assist and the global availability of Skyline. Skyline Advisor became available the end of September and customer’s love viewing their proactive findings within an interactive web-browser. Now, at VMworld Read more...