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Collecting VMware Diagnostic Information

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When you open a support request, VMware requests diagnostic information. In order to simplify gathering this diagnostic information, we have created new Knowledge base articles. We wrote these articles to help minimize the amount of time it takes to get your issues resolved. The main article in this series is Collecting diagnostic information for VMware Read more...

New articles published for week ending 3/1/2009

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VMware ACE Uploading diagnostic information to VMware (1008525)Date Published: 2/24/2009   VMware Capacity Planner Creating a report of performance metrics for each logical drive per system (1008766)Date Published: 2/27/2009   VMware ESX Debug Message Might Appear in esxupdate.log (1008763)Date Published: 2/25/2009   VMware Lab Manager Shared configurations are no longer shared after upgrade (1008806)Date Published: Read more...

New articles published for week ending 2/22/2009

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VMware ESX Adding multiple gateways to Service Console network (1008464)Date Published: 2/19/2009 Kernel panic during ESX host upgrade after disabling HBA in BIOS (1008600)Date Published: 2/18/2009 Microsoft Distributed Transaction Coordinator and SysPrep Clones (1008654)Date Published: 2/18/2009 ESX Server 3.0.2: Roll-Up Bundle for ESX Server 3.0.2 (1008410)Date Published: 2/17/2009 USB Keyboard Does Not Work When Connected Read more...

New Timekeeping Articles

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As part of an ongoing effort to improve our understanding of and our external content around timekeeping and virtualization, a new series of articles have been developed. Knowledge base article 1420 has been retired as part of this initiative. The new timekeeping articles are: Article ID Title 1006427 Timekeeping best practices for Linux 1007020 Linux using Read more...

New articles published for week ending 2/15/2009

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VMware ACE User authentication fails for VMware ACE after changing the administrator password (1008376)Date Published: 2/10/2009   Storage IO crash consistency with VMware products (1008542)Date Published: 2/11/2009   VMware Capacity Planner Two unique hosts with the same host name are merged (1008160)Date Published: 2/13/2009   VMware Converter Conversion fails when source or destination do not Read more...