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New articles published for week ending 8/23/2009

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VMware ACECannot mount a CD-ROM as a volume on a NetWare 5.1guest (1013088)Date Published: 8/22/2009   VMware Consolidated BackupSlow VMware Consolidated Backup performance with software iSCSI initiator (1013396)Date Published: 8/21/2009  Determining the build number for VMware Consolidated Backup (1012017)Date Published: 8/18/2009   VMware Data RecoveryVMware Data Recovery 1.0 and Essentials Plus licensing (1012295)Date Published: 8/21/2009 When does Read more...

Where can I find the MIB modules?

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A common question our support staff deal with is: Where can I find the MIB modules? What’s a MIB you ask? Management Information Base (MIB) files define the information that can be provided by managed devices. The MIB files contain object identifiers (OIDs) and variables arranged in a hierarchy. That’s why we just published the Read more...

Heavy Hitters for Fault

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Following along with our Heavy Hitters series, today’s post focuses on Fault problems. Fault problems include PSODs (purple screen of death), memory leaks, internal monitor error and panics among other things. If you are running into problems this serious, you definitely want to have this list handy.   Article # Title 1009525 ESX lost heartbeat Read more...

New articles published for week ending 8/16/2009

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VMware ACEPhantom COM ports on Windows 98 and Windows 95 (1011739)Date Published: 8/13/2009 Display issues with Mandrake Linux 10.1 (1011864)Date Published: 8/13/2009Improperly removing a disk from a Red Hat Enterprise Linux 3 guest causes it to fail (1011888)Date Published: 8/13/2009Installation of Red Hat Linux 7.2 and 7.1 stalls (1012855)Date Published: 8/13/2009NetWare 6.5 Server Service Pack Read more...

Heavy Hitters for OS

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As promised, here is a hand picked list of top KB articles from our OS Support Team. What do we mean by OS in this context? Our OS team handles support issues which arise inside a Guest machine. These articles solve a good portion of the calls that come into support, so having this list Read more...