Video Update: Resetting your My VMware profile password

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Previously we released a video demonstrating the process described in VMware Knowledge Base article Resetting your My VMware profile password (2013961). The corresponding Knowledge Base article and process has since changed so we are releasing a new version of this video which contains the updated process changes. The update video is available below and has also Read more...

Video Update: VMware store purchasing and order details

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Previously we released a video demonstrating the process described in VMware Knowledge Base article VMware store purchasing and order details (2006980). The corresponding Knowledge Base article and process has since changed so we are releasing a new version of this video which contains the updated process changes. The update video is available below and has also Read more...

Accessing VMware Downloads through My VMware (Updated)

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Back in April of this year we released the video: Accessing VMware Downloads through My VMware. The My VMware portal was updated last week and some new features were introduced. One such change in this new release was that of the process for accessing VMware Downloads through the site. Because the process had changed we Read more...

Take note of those KB articles we present

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When filing a Support Request in the My VMware Support Portal, you may notice there is a selection of five KB articles presented underneath the form after you tell us a few things about your issue. These articles are put there to help you resolve your issue before you have even spoken to someone, but Read more...

VMware Store purchasing and order details

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We have a new video today which discusses and demonstrates the VMware Online Store purchasing process and order details. In this short video tutorial you will see how you can use My VMware to place and review your orders made through the VMware Store. For additional information, refer to VMware Knowledge Base article: VMware Store Read more...