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Category Archives: Live

VMware Support Options

Ever wondered what all of your options are when it came to technical support from VMware?

Listen to David Hulbert as he provides a 3 minute overview of VMware Technical Support, describing all of the levels of support options available.


Installing async drivers in ESXi 5.x

One thing that catches a few customers up is the process of installing async drivers in their ESXi host … We have a KB article on the topic here, but there is more than one method to choose from and preparation steps involved. Since these steps might seem a little tricky, we decided a quick, live video explaining the topic might help many of you.

We called upon Kiwi Ssennyonjo to walk us through the salient points.

Again, the full KB article can be found here: Installing async drivers on ESXi 5.0/5.1/5.5 (2005205)

VCA Certification Testimonial

Have you heard about VMware’s new associate certifications?

Dena Tooma, a technical writer at VMware says it took less than a day to both study and write her VCA exam. Watch as she tells us how she has more confidence dealing with her peers now that she understands more of the terminology and concepts around VMware products. Certification is not just for the hard-core IT nerds anymore.

Whether you’re looking for your first certification or branching into new areas of expertise, VMware Certified Associate certifications are the easiest to achieve, giving you a firm footing on which to grow and document your expertise. They are also a great opportunity for non-technical colleagues to learn about VMware technology.

If you are interested in becoming a VMware Certified Associate (VCA), check for certification requirements here: www.vmware.com/certification

Troubleshooting virtual machine performance issues

Here is our third Support Insider Live video episode with tips straight from the mouths of our front-line Technical Support Engineers.

Our video today features Sajjad Siddicky talking about his go-to tools for troubleshooting performance issues with virtual machines. Performance of our vms is something we are all concerned with, but where does one start?

Check out this two minute video:

Sajjad recently wrote a piece about VisualEsxtop you can read here. VisualEsxtop is an enhanced version of resxtop and esxtop.

Additional information relating to virtual machine performance issues can be found in KB article: Troubleshooting ESX/ESXi virtual machine performance issues (2001003).

Read more about our new Support Insider Live video series here.

iSCSI Port Binding

Here is our second Support Insider Live episode of tips straight from the mouths of our front-line Technical Support Engineers!

This episode features Kiwi Ssennyonjo talking about iSCSI port binding. Port binding is used in iSCSI when multiple VMkernel ports for iSCSI reside in the same broadcast domain and IP subnet to allow multiple paths to an iSCSI array that broadcasts a single IP address.

In three minutes Kiwi gives us the real deal when approaching this configuration issue.

Additional information relating to iSCSI Port Binding can be found in KB article:
Considerations for using software iSCSI port binding in ESX/ESXi (2038869)

Read all about our new Support Insider Live video series here.

KBTV live from VMworld 2013 – Customer Testimonial from Tony a.k.a @wonder_nerd

Morning folks,

Here we have another video live from VMworld 2013 featuring a VMware user from Kansas and he provides a quick testimonial and shares his thoughts concerning the VMware Knowledge Base.

VMworld 2013

One of the great things about attending an event such as VMworld is that it allows people from different parts of the world to meet face-to-face with the people they interact with It on a weekly basis through the online Social Media channels.

The KBTV team managed to catch up with Tony a.k.a @wonder_nerd at VMworld this year. We first met Tony at a previous VMworld event around 4 years ago and here we are meeting again at VMworld. A lot has changed in the virtualization world over the last 4 years. It is a different year and a different venue but thankfully we are still meeting the same great people.

Hope you enjoyed your time at VMworld folks if you were able to attend the event because we sure enjoyed it!

Roll on VMworld in Barcelona, Europe!.

Have a nice weekend folks!

KBTV Live from VMworld 2013 – Apparently the VMware Knowledge Base Rocks!

Here is another video coming to you from the KBTV team live at VMworld 2013.

VMworld 2013

In this video you will hear from a VMware customer from Canada whose day job is a Systems Administrator and he provides a quick testimonial and shares his thoughts concerning the VMware Knowledge Base.

And in his opinion the VMware Knowledge Base Rocks!

What do you want to see us doing more of in the future?

Let us know your thoughts by reaching out to us on our VMwareKB Facebook page or through Twitter.

KBTV Live from VMworld 2013 – Customer Testimonial

Good day KBTV fans!

As you are probably well aware at this stage, VMworld 2013 is currently taking place this week in San Francisco.

VMworld 2013

What you might not be aware of is that the KBTV team is recording live from VMworld. We very much enjoy attending this event every year and getting to spend time and interact with some of you guys in person.

We bumped into one such person from California and he was nice enough to get in front of the camera and provide a quick testimonial and shares his thoughts concerning the VMware Knowledge Base.