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Category Archives: KB Digest

New KB articles published for week ending 12th August 2017

VMware App Volumes

AppVolumes and Multi Domains and Trusts
Date Published: 2017/08/06

AppVolumes Assignment using Domain Local Groups and Multi-Domain
Date Published: 2017/08/06

VMware ESXi

ScratchConfig.CurrentScratchLocation is set to /scratch after upgrading to ESXi 6.x
Date Published:2017/08/08

Error “Unexpected error checking compliance: module ‘string’ has no attribute ‘atoi'” during Host Profile compliance check
Date Published:2017/08/09

Datastore disconnect issue when using lsi_mr3 async drivers
Date Published:2017/08/09

Post BIOS firmware upgrade NIC is not detected by BIOS resulted PSOD
Date Published:2017/08/10

Advanced setting “ScratchConfig.ConfiguredScratchLocation” for persistent scratch location is reverted to the default value after ESXi 6.5 U1 host reboot
Date Published:2017/08/11

VMware NSX for vSphere

NSX 6.3.3 does not support ESXi versions earlier than 6.0 Update 2 or 5.5 GA
Date Published:2017/08/11

Appliance management service fails to start after restore on NSX Manager
Date Published:2017/08/08

NSX Edge Load Balancer temporary returns 503 after pool member change
Date Published:2017/08/09

Reordering/moving the Policies in the Service Composer UI takes a long time for complete sync & publish with high CPU utilization on NSX Manager
Date Published:2017/08/09

NSX Manager does not display in vSphere Web Client
Date Published:2017/08/09

Guest Introspection memory usage spikes to 90+% or you see the error: “Lost communication with ESX module” in NSX-V 6.3
Date Published:2017/08/09

Logging in with changed password fails in NSX
Date Published:2017/08/09

VMware User Environment Manager

Windows 10 1703 Start Menu causes the COM Surrogate process to use 100% CPU
Date Published:2017/08/08

Internet Explorer does not load fonts from specific websites
Date Published:2017/08/08

VMware vCenter Server

vCenter Server stops responding during SRM Non-Disruptive Tests due to deadlocks
Date Published:2017/08/09

Hardware Health Tab sensors miscategorized and shows fewer sensors
Date Published:2017/08/09

To validate the PSC HA in vCenter Server 6.5
Date Published:2017/08/10

VMware vRealize Business for Cloud

VMware tools do not run on vRB appliance post deployment unless the appliance is reset
Date Published:2017/08/11

VMware vRealize Orchestrator

“Error 400!” error while configuring vSphere Authentication in vRealize Orchestrator
Date Published:2017/08/11

VMware vSAN

Setting up active-passive dual pathing with vSAN and vSphere
Date Published:2017/08/08

New KB articles published for week ending 5th August 2017

VMware vCenter Server

2400 second timeout error during VM deployment while Storage DRS is enabled
Date Published: 2017/08/02

EAM fails to complete VIB operation due to failed VIB payload publish
Date Published: 2017/07/31

OVF deployment fails after upgrading to vCenter Server Appliance 6.5 U1
Date Published: 2017/08/01

vpxd service fails with error: duplicate key value violates unique constraint “vpxi_psa_path”
Date Published: 2017/08/03
VMware NSX for vSphere

DFW fails to publish to ESXi hosts with error: “Failed to publish message with topic ‘null’ “
Date Published: 2017/08/03

ESXi host fails to connect with the NSX controllers
Date Published: 2017/08/01
VMware vRealize Automation

Directories Management Identity Manager fails to start after Horizon-Workspace restart
Date Published: 2017/08/03

“HTTP Status 404” error seen when you download for Java Runtime Environment in vRA 7.3
Date Published: 2017/08/03
VMware ESXi

How to configure the ESXi Dump Collector service in a VMware Cloud Foundation environment
Date Published: 2017/07/31

Modifying the interface configuration for an already deployed DLR/ESG fails with a blank error message
Date Published: 2017/08/04

Powering on virtual machine fails with error: Module ‘FlashRam’ power on failed
Date Published: 2017/08/02

VIX API to obtain privileged access to a guest operating system
Date Published: 2017/07/31

vSphere Stretch Cluster Solutions with IBM FlashSystem A9000 & A9000R HyperSwap
Date Published: 2017/07/31
VMware vRealize Operations Manager

Maintenance Schedules Show in UTC in vRealize Operations Manager 6.x
Date Published: 2017/08/03

Modifying Default Content in vRealize Operations Manager 6.x
Date Published: 2017/08/04

SNMP Management Pack Is Not Supported on vRealize Operations Manager 6.x
Date Published: 2017/08/02

Using Reset Default Content in vRealize Operations Manager 6.x
Date Published: 2017/08/04
VMware Integrated OpenStack

VIO Heat Stack Create/Launch Fails with “ERROR: … is not a list”
Date Published: 2017/08/04

VIO CLI Client Fails to Connect With SSL
Date Published: 2017/08/05

VIO Heat Orchestration Template (HOT) Troubleshooting Guide
Date Published: 2017/08/04
VMware Horizon

Skype for Business Audio drops to zero while receiving / unpausing the calls.
Date Published: 2017/08/01

New KB articles published for week ending 29th July 2017

VMware ESXi

Virtual Machines becomes unresponsive or hung when running on SEsparse virtual disk format
Date Published: 2017/07/24

ESXi hosts are not responding as ql_ima.log fill up the /tmp directory
Date Published: 2017/07/25

Intel i40e driver leading to PSOD containing “i40e_lan_xmit_frame”
Date Published: 2017/07/25

PSOD occurs shortly after boot and reported against i40e driver version 1.2.22
Date Published: 2017/07/26

ESXi host crashing into PSOD (“LINT1/NMI (motherboard nonmaskable interrupt)) after upgrading to build 4600944
Date Published: 2017/07/25

iSCSI datastore is inaccessible to the host
Date Published: 2017/07/25

Remote console connection fails with the error “Unable to connect to the MKS”
Date Published: 2017/07/25

Unable to start the Inventory Services
Date Published: 2017/07/25

ESXi host crashing into PSOD (“LINT1/NMI (motherboard nonmaskable interrupt)) after upgrading to build 4600944
Date Published: 2017/07/25

iSCSI datastore is inaccessible to the host
Date Published: 2017/07/25

VMware App Volumes

Application Icons do not show up in App Volume manager
Date Published: 2017/07/25

VMware Horizon client

The vRealize Operations Manager for Horizon desktop agent (V4PA) may cause virtual machine unstable due to the memory leak
Date Published: 2017/07/27

PCoIP secure gateway service crashing post Horizon 7.2.0 upgrade
Date Published: 2017/07/26

VMware NSX for vSphere

Host preparation upgrade fails with error “Agent is not deployed due to incompatible hosts”
Date Published: 2017/07/28

Monitoring NSX Manager backup using vRealize Log Insight
Date Published: 2017/07/28

VMware vCenter

Upgrading vCSA 6.5 fails with error: Error attempting Vcintegrity Export file does not exist or is corrupted, abort import
Date Published: 2017/07/25

vCenter server appliance 6.5 fails to boot with error: Failed to start Network Service
Date Published: 2017/07/25

Workarounds for VIX API VM Direct Access Function by vSphere users with limited privileges, CVE-2017-4919
Date Published: 2017/07/27

Unable to Add/View Permissions in Web Client when logged in as a AD user with Admin Privilege in vCenter 6.5
Date Published: 2017/07/27

VMware vRealize Automation

vRA nodes are missing in VAMI page after upgrading to vRA 7.3
Date Published: 2017/07/23

VMware vSAN

High value of File System overhead seen in the vSAN capacity breakdown with dedup enabled
Date Published: 2017/07/26

New KB articles published for week ending 22nd July 2017

VMware ESXi

Guest Authentication Service is missing in open-vm -tools package 2:10.1.5-5055683-1ubuntu1 for Ubuntu 17.04
Date Published:2017/07/18

Enabling IOPS limit for one VM causes latencies on other VMs running on the same host and datastore (NFS datastore)
Date Published:2017/07/18

Network becomes unavailable with ntg3 driver on ESXi 6.5
Date Published:2017/07/19

Recommendation for Driver/Firmware
Date Published:2017/07/19

ATS miscompare messages in the vmkernel logs
Date Published:2017/07/19

High-Availability solution for VMware ESXi across two sites in a Metro environment with Fujitsu ETERNUS Storage Cluster V16.x
Date Published:2017/07/19

Deploying a Metro Storage Cluster across two sites using HUAWEI OceanStor Dorado V3 HyperMetro and VMware vSphere
Date Published:2017/07/20

When using ESXi 6.0 and vCenter Server 6.5, adding an instant-clone desktop pool fails with the error: The resource ‘<number>’ is in use.
Date Published:2017/07/21

VMware Horizon Client

DPI synchronization problems with Windows Server 2012 RDS desktops and applications
Date Published:2017/07/20

VMware NSX for vSphere

Backing up NSX Manager data fails in JP locale
Date Published:2017/07/17

Unable to power on VM’s, VM stuck at 0% or 35%
Date Published:2017/07/20

Deploying NSX controller fails with error: “copying ovf operation failed on VC”
Date Published:2017/07/20

DFW Firewall User Interface (UI) displays “Publishing rules” at all times
Date Published:2017/07/20

VMware SDDC Manager

VMware Cloud Foundation Workload Domain deletion fails on DeleteNSXControllersTask sub-task
Date Published:2017/07/17

VMware vCenter Server

“Panic: NOT_REACHED bora\vpx\common\vpxVmomi.cpp:786” error while starting the vCenter service
Date Published:2017/07/20

VMware vRealize Automation

Licenses are missing and services are down on the secondary nodes in vRA 7.3 multi node configuration
Date Published:2017/07/17

Errors with Xenon/Container Service in vRealize Automation 7.3 HA environment
Date Published:2017/07/20

Upgrade to vRA 7.x fails on the IaaS nodes with error “event.broker.error.provider.not.found”
Date Published:2017/07/21

VMware vRealize Infrastructure Navigator

vRealize Infrastructure Navigator fails after upgrading VM Tools on the vApp
Date Published:2017/07/20

VMware vRealize Operations Manager

The Capacity Overview dashboard is incorrect in vRealize Operations Manager 6.6
Date Published:2017/07/17

New KB articles published for week ending 15th July 2017

VMware vCenter Server

“Double register of key” error starting vCenter Server 6.0
Date Published 7/10/2017

Manually increasing the heap memory on vCenter Server components in vCenter 6.x
Date Published 7/10/2017

VMware vCenter Appliance

[500] SSO error: Could not parse certificate: java.io.IOException: java.lang.IllegalArgumentException: Input byte array has incorrect ending byte at 3208 while configuring PSC in HA
Date Published 7/10/2017

VMware NSX for vSphere

Deploying Edges or Controllers fails
Date Published 7/13/2017

Intermittent issues with East-West VM connectivity
Date Published 7/11/2017

VMwrae ESXi

ESXi 6.5 host fails with PSOD when IPV6 is disabled
Date Published 7/13/2017

VMware Horizon Client

Horizon Client 4.5 Features Supported with Horizon 7
Date Published 7/12/2017

Horizon Client 4.5 Features Supported with Horizon Cloud with Hosted Infrastructure
Date Published 7/12/2017

VMware Horizon Client 4.5 Features Supported with Horizon Cloud with On-Premises Infrastructure
Date Published 7/12/2017

VMware vRealize Operations Manager

Inconsistent application usage data in vRealize Operations for Horizon 6.x
Date Published 7/13/2017

VMware vCloud Connector

Interop support for VCD 8.20 and VCC 2.7
Date Published 7/13/2017

VMware SAN

Trending support issues, Informational KBs and Best Practices for VMware vSAN
Date Published 7/9/2017

VMware vRealize Automation

Virtual machines show their blueprint component to be unassigned after upgrade or migration from vRealize Automation 6.2.x to 7.3
Date Published 7/10/2017

VMware Fusion

Unable to find any Boot Camp volumes on Mac using VMware Fusion
Date Published 7/13/2017

New KB articles published for week ending 8th July 2017

VMware vCenter Server

External PSC storage/logs gets filled in vCenter Server 6.5
Date of Published:2017/07/05

VMware ESXi

NICs using ntg3 driver may experience loss of connectivity
Date of Published:2017/07/04

VMware NSX for vSphere

Adding NSX Edge to the ‘Applied to’ field of DFW fails
Date of Published:2017/07/05

Creating a User for NSX CLI and Assigning api roles/permissions
Date of Published:2017/07/05

VMware vRealize Network Insight

VMware vRealize Network Insight 3.4.0-P1-201706270230
Date of Published:2017/07/06

VMware vRealize Operations Manager

vSAN objects are not discovered or collected in vRealize Operations Manager 6.6
Date of Published:2017/07/07

New KB articles published for week ending 1st July 2017

VMware NSX for vSphere

Guest Introspection for NSX – Licensing
Date Published: 2017/06/26

NSX Manager high CPU utilization triggered by many simultaneous vMotion tasks
Date Published: 2017/06/26

No flows shown in Flow Monitoring of VM
Date Published: 2017/06/26

Upgrade,redeploy and deleting an NSX Edge fails
Date Published: 2017/06/26

NSX Host vsfwd agent intermittent connection fail with NSX manager
Date Published: 2017/06/29

EAM VIB URL points to incorrect vCenter Server name or IP
Date Published: 2017/06/27

NSX Guest Introspection pre-requisites
Date Published: 2017/06/29

“eam-snapshot” snapshot on Service VMs
Date Published: 2017/06/29

Limitation of renaming Partner Service VMs
Date Published: 2017/06/29

VMware vRealize Orchestrator

Collecting vRO log bundle using command line from vRO 7.x appliance
Date Published: 2017/06/26

VMware vCenter Server Appliance

Client Integration Plugin (CIP) issues with deploying an AVF/OVA, file transfer, and VCSA deployment from Internet Explorer
Date Published: 2017/06/26

Upgrading vCenter Server Appliance from 6.0 to 6.5 results in an error: “Unable to detect appliance type”
Date Published: 2017/06/28

VMware vCenter Server

DRS migrates VMs when the cluster appears/shows balanced after upgrade to vCenter 6.0 U3 or 6.5
Date Published: 2017/06/26

Cannot deploy an OVF in vCenter 6.5.0b (build 5178943) and later
Date Published: 2017/06/29

Staging the patches fails with error “The host returns esxupdate error code:99” on ESXi host 6.x
Date Published: 2017/06/27

VMware Virtual Disk Development

VDDK restore may fail with connection time out error if “vixDiskLib.nfc.ReadTimeoutMs” flag is set to a higher value
Date Published: 2017/06/27

VMware vRealize Orchestrator

Unable to access vRealize Orchestrator control center page with “HTTP error 404”
Date Published: 2017/06/27

VMware ESXi

VMware Response to CVE-2017-1000364, CVE-2017-1000366, CVE-2017-1000367, and CVE-2017-1000376: ‘The Stack Clash’ privilege escalation vulnerabilities
Date Published: 2017/06/28

Serial and Parallel Ports are not visible after Upgrading VMware Virtual Hardware version to 11
Date Published: 2017/06/28

ESXi host crashes PSOD with nv_interrupt_handler
Date Published: 2017/06/27

VMware vCloud Networking and Security

Removing vCNS/vShield Manager from your environment
Date Published: 2017/06/27

VMware vRealize Business Advanced

Public Cloud Comparison fails with “System is unable to process the request at this time due to some internal error. Please reload the page or try again later.”
Date Published: 2017/06/28

New KB articles published for week ending 24th June 2017

vSphere ESXi

“Unable to set the network parameters\n” error when deploying VCSA 6.5

Date Published: 2017/06/20

Cross-vCenter NFC Actions with offline Storage Migrations or Cloning and ‘Netstack’ with ‘TCP/IP Stack’

Date Published: 2017/06/19

ESXi loses network connectivity, and/or virtual machines experience network problems

Date Published: 2017/06/19

Palo Alto Networks 7.1.9 integration with NSX 6.2.4 and vSphere 6.0

Date Published: 2017/06/23

VMware NSX for vSphere

Palo Alto Networks 7.1.9 integration with NSX 6.2.4 and vSphere 6.0

Date Published: 2017/06/19

VMware vRealize Automation

Deleting existing Business Groups in vRealize Automation 7.x fails with ‘Remote Service Error’

Date Published: 2017/06/22

Horizon-workspace restart causes vRA services to fail in HA environment

Date Published: 2017/06/19

How to reset root password in vRA 7.x

Date Published: 2017/06/22

Upgrade to vRealize Automation 7.3 fails while running post-install scripts

Date Published: 2017/06/21

vRA 7.x Global Setting “DaysNotificationBeforeExpire” does not function properly

Date Published: 2017/06/19

XaaS requests fail with System Exception after upgrading vRA from 6.2.5 to 7.3

Date Published: 2017/06/19

VMware vSAN

Best practices for upgrading ESxi host in vSAN cluster

Date Published: 2017/06/19

How to remove a disk from a vSAN host

Date Published: 2017/06/19

Migrating virtual machines to vSAN from other clusters

Date Published: 2017/06/19

Slow performance observed in vSAN cluster

Date Published: 2017/06/19

Storage providers show offline in the vSphere Web Client

Date Published: 2017/06/19

vSAN Health Check reporting congestion

Date Published: 2017/06/19

vSAN health test fails on Performance Service

Date Published: 2017/06/19

vSAN host unable to enter maintenance mode using 3 node cluster

Date Published: 2017/06/19

VMware SDDC Manager

Collecting diagnostic information for VMware Cloud Foundation for Service Providers

Date Published: 2017/06/19

VMware Virtual Disk Development

Restoring single disk of the VM does not restore any data using hotadd mode

Date Published: 2017/06/19

Introducing docs.vmware.com

Today we are pleased to announce the official launch of docs.vmware.com. This portal unifies the product documentation for all VMware products, versions, and languages into a single platform so you can find the information that you are looking for more quickly and easily. VMware products offer a wide range of business solutions from desktop virtualization to supporting your hybrid cloud. We’ve heard your feedback that finding the right information can be difficult. Our search was out of date, the look and feel were not modern, the content was siloed, and the docs were not available on mobile devices. To address these problems, we decided to start from scratch. The design of this site is meant to enable you to better filter content, find relevant answers, and create custom views of information that you can access on any device.

Key Features for You

Here are a few features that we hope will help you find the information that you need.

It’s All About Search

Our site design features search on every page. We built a new search experience powered by Elasticsearch with an intuitive taxonomy to help you more easily locate relevant content. You can search the entire site or a particular book.

Filter to Find What You Need

With tens of thousands of pages of information, you need help reducing the scope of content to the products that you care about. Use the filters to limit your search to particular products, versions, subjects or information types.

Create Custom Docs Collections and Share Content

Your VMware stack spans many products and versions and you need a way to manage the product documentation for your specific portfolio. MyLibrary enables you to assemble custom doc sets and share as HTML collections. You can add and organize product documentation from any product, any version, and any language.

Products currently supported

Currently, we support the products listed below:

VMware vSphere
VMware NSX for vSphere
VMware vSAN
VMware vRealize Automation
VMware Identity Manager
VMware Horizon 7
VMware Integrated OpenStack
VMware Cloud Foundation
VMware Workstation Pro, Player
VMware Fusion
VMware Site Recovery Manager
VMware vRealize Orchestrator

Your Feedback

The launch of this site is only Step 1. We’ve put in new feedback mechanisms so we can hear from you more often and make more frequent improvements to the site and content. Explore docs.vmware.com now and let us know if you want to get involved in helping us evolve our docs.

New KB articles published for week ending 17th June 2017

VMware NSX for vSphere

How to determine if vShield or vCloud Networking & Security is installed before deploying NSX
Date Published: 2017/06/12

“Disabled” HA Service status on Edge Appliances after enabling HA
Date Published: 2017/06/15

VMware Horizon

Computer-based Global Policy Objects (GPOs) that require a reboot to take effect are not applied on instant clones.
Date Published: 2017/06/12

Client Drive Redirection Does Not Work on Windows 10 Creators Update (version 1703)
Date Published: 2017/06/15

VMware vRealize Automation

vRA authentication connectors failing when Sync Connector is down in HA environment
Date Published: 2017/06/12

“System.NullReferenceException” error received when you manually upgrade vRealize Automation IaaS Web component
Date Published: 2017/06/13

When viewing the Requests from the CAFE plugin inventory in vRealize Orchestrator 7.3, you receive a NullPointer Exception
Date Published: 2017/06/15

Upgrade to vRA 7.3 fails while upgrading DEM and/or DEO
Date Published: 2017/06/13

VMware Identity Manager

VMware Identity Manager Cloud Hosted IP Addresses Change for Americas Region
Date Published: 2017/06/12

VMware ESXi

After upgrading ESXi hosts to ESXi600-201706001 Hardware 3D graphics functioning fails
Date Published: 2017/06/12

VMware vSAN

vSAN Cluster Incorrectly Displays Network Mode as Multicast
Date Published: 2017/06/14

After reboot diskgroups are not mounted
Date Published: 2017/06/16

How to mount disk group using esxcli commands in vSAN
Date Published: 2017/06/16

vSAN Host Not Contributing Stats with SSL error
Date Published: 2017/06/16

VM Storage policy for VM’s may report as “Not applicable” in vSAN
Date Published: 2017/06/16

vSAN Health Check reporting congestion
Date Published: 2017/06/16

VMware vRealize Log Insight

vRealize Log Insight Agent for Linux auto-update depends on HOME environment variable
Date Published: 2017/06/14

VMware vCenter Server

Applying host profile after upgrade of vCenter server to 6.5.0d fails with “no suitable host in the inventory”
Date Published: 2017/06/14

Upgrading vCenter Server 6.0 U3 to vCenter Server 6.5 fails
Date Published: 2017/06/16

vSphere Profile-Driven Storage Service gets crashed
Date Published: 2017/06/16