VMware Support Insider

By Steve Liang, AVA Project Lead Today we’re excited to introduce a beta of AVA, VMware’s Automated Virtual Assistant. We designed Ava to help users of VMware Docs find answers to common product questions. Using natural language processing, Ava is trained to understand key VMware concepts and recommend further reading that will answer your questions. Read more...

With more than 500 locations around the world, 10 subsidiary companies and around 15,000 employees, staffing company Allegis Group has a large and sophisticated IT environment. The company is building a flexible, secure, cloud-ready data center with a full stack of VMware solutions for virtualization, backup, security, cloud automation and containers.   Automated, Intelligent Skyline Support  Read more...

Today, VMware announced new features and broadened availability to VMware Skyline, its innovative proactive support technology to help customers operate VMware environments with increased reliability, security and performance. Skyline automatically collects configuration, feature, and performance data through data-driven analytics. This can transform visibility into a customer’s environment – what they are running and how their Read more...

Scott Bajtos, Chief Customer Officer at VMware Over the past year, I’ve travelled around the world listening to VMware customers. You’ve told me what you love about our products, solutions and support offerings, and what we need to improve. I’ve heard you say that your world is changing. Technology innovation and cloud computing are reshaping Read more...