Recent Posts

What’s New: VMware Skyline at VMworld US 19′

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We are excited to share that 4,000 customers have adopted Skyline, and are receiving proactive support from VMware. Skyline’s hyper-growth is fueled by customers wanting a more proactive and predictive experience that helps them focus on innovation by avoiding problems. Since launching Skyline in early 2018, it has become one of VMware’s largest cloud services, Read more...

Introducing VMware Support Hub: Support Requests Made Easy

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Our customers file support cases every day in My VMware. Many would agree that it is not a pleasant experience. Customer feedback is that it takes too long and there are too many steps. The drop downs around issue type are too complicated. They constantly repeat information that VMware should already know. There no control Read more...

VMware Skyline: Adopt on the Spot at VMworld US 2019

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At VMworld US 2019, you will have the opportunity to adopt VMware Skyline, on-the-spot. Skyline team members will be available during the conference to assist customers with adopting Skyline. Any customer who adopts Skyline at VMworld will receive a Skyline t-shirt. And for those who do adopt Skyline at VMworld, you can pick-up your t-shirt up Read more...

Skyline Advisor Update: Enhanced Filter Capabilities

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While VMworld is right around the corner, and we’re excited to meet customers and have a conversation about proactive support, we have also been working hard to incorporate customer feedback and requests into Skyline Advisor. And with that, I’m excited to share updates to Skyline Advisor available today. This update to Skyline Advisor includes updated Read more...