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Author Archives: Ashwini Srinivas

Ashwini Srinivas

About Ashwini Srinivas

Ashwini Srinivas is a Knowledge Champion within the Global Support Services - Knowledge Experience group at VMware. Her specialization is on EUC and VMware vSphere products. Her hobbies are dancing, cooking and designing and interested in meeting new people, enjoys communicating and networking with people.

Top 20 Horizon View articles for September 2017

  1. Unable to save pool settings or create new pools in VMware View
  2. Changing the name of a VMware Horizon View Connection Server
  3. Connecting to VMware Horizon View desktops fails with the error: Tunnel server presented a certificate that didn’t match the expected certificate
  4. Audio issues with the VMware Virtual Audio (DevTap) driver running on a Horizon View desktop
  5. Horizon View Web UI response is slow and provisioning desktop takes longer than usual
  6. “The requested resource admin is not available” error when connecting to the View Admin page
  7. Automated backup of the ADAM or View Composer database fails
  8. Replicating VMware Horizon View Connection server fails with the error: Insufficient attributes were given to create an object
  9. When connecting to a Connection or Security Server, you get the error “You are not entitled to use this system”
  10. Installing the VMware View agent on a physical machine using the command line
  11. Troubleshooting issues with Single Sign On in a VMware View environment
  12. Microsoft Office requests reactivation each time it logs off the VMware Horizon View desktop
  13. Linked-clone lifecycle in VMware View Manager 4.5 and later releases
  14. Erratic mouse movement causes issues with VMware Horizon View 5.2 PCoIP connections
  15. Provisioning and recomposing the VMware View desktop fails with the error: Unexpected VC fault from View Composer (Unknown)
  16. Provisioning View desktops fail with the error: View Composer Fault: VC operation exceeded the task timeout limit set by View Composer
  17. Disabling automatic recovery when View linked clones are repeatedly deleted and recreated
  18. VMware Horizon View pools fail to recompose after adding an ESXi/ESX host to the View cluster
  19. Connecting from the View Client to a VMware View desktop using PCoIP protocol over a WAN fails with the error: The connection to the remote computer ended
  20. Installing VMware View Agent or View Composer fails with the error: The system must be rebooted before installation can continue

Top 20 vRealize Operations Manager articles for September 2017

  1. Removing the vRealize Operations Manager Plugin from vSphere after upgrading to vRealize Operations Manager 6.6
  2. Update sequence for vSphere 6.5 and its compatible VMware products
  3. How to configure Data Retention in vRealize Operations Manager 6.x
  4. Ensuring adequate free disk space is available on VMware vRealize Operations Manager 6.x nodes
  5. vRealize Operations Manager 6.6 and 6.6.1 Sizing Guidelines
  6. Upgrading Operating System hangs in VMware vRealize Operations Manager
  7. Session Data is missing in vRealize Operations for Horizon
  8. Gemfire report certificate path errors in vRealize Operations Manager 6.x
  9. Using Custom Email Templates in vRealize Operations Manager 6.x
  10. vRealize for Horizon/Published Applications binary file signature expired
  11. How to change a node hostname in vRealize Operations Manager vApp based cluster
  12. Touch screen compatibility in vRealize Operations Manager 6.x
  13. After cancelling the selected alerts in vRealize Operations Manager 6.x, one or more of the selected alerts remain active
  14. vRealize Operations Manager 6.x Health Data is not present in the vSphere Web Client
  15. Rebooting the vRealize Operations Manager 6.x cluster nodes
  16. Removing a vSphere vCenter Server from VMware vRealize Operations Manager 6.x
  17. Cluster Status is stuck at Going Online in VMware vRealize Operations Manager 6.0.x
  18. Change the IP Address of a vRealize Operations Manager 6.x Single Node Deployment
  19. Custom Datacenter or Datacenter Rebalance Recommendation Action fails in vRealize Operations Manager 6.x
  20. Log in to the Admin or Product UI of VMware vRealize Operations Manager 6.x as admin fails with the error: Incorrect User name/Password

 

Top vRealize Log Insight articles for September 2017

  1. FAQ: Log Insight for vCenter Server
  2. Update sequence for vSphere 6.5 and its compatible VMware product
  3. Collecting diagnostic information for VMware vRealize Log Insight
  4. Converting from Active Directory to VMware Identity Manager in vRealize Log Insight
  5. Upgrade to vRealize Log Insight 4.0.0 fails with error “State mismatch on bucket”
  6. Authentication to VMware vRealize Log Insight fails with the error: DuplicateUserException: A matching user already exists

Top vRealize Automation articles for September 2017

  1. Removing a virtual machine from vRealize Automation 7.x using Cloud Client 
  2. Update sequence for vSphere 6.0 and its compatible VMware products 
  3. Requests get stuck at ‘In Progress’ or ‘Pending Approval’ status in vRA 
  4. Logging in to a tenant with verified administrator credentials or user credentials fails in vRA 6.2.x 
  5. Update sequence for vSphere 6.5 and its compatible VMware products 
  6. Repairing or updating the trust between all components within vRealize Automation 6.x environment
  7. Joining the VMWare vCenter Server Appliance or VMware vRealize Automation Identity Appliance to a domain fails with the error: Error trying to join AD, error code
  8. VMware vCloud Suite 7 Fulfillment 
  9. Various tasks fail while calling stored procedures with errors: “Error executing query usp_<SP Name>”
  10. Directory sync in vRA 7.x fails with error ‘Connector Communication failed with Response’ 
  11. How to backup or export embedded Postgres DB from vRealize Automation appliance
  12. “Hard disk x’ ExternalDiskID:”xx”vm: ‘xx-dvsa ‘ does not have or lost its storage” error vRealize Automation
  13. Configuring log rotation for Health Service in vRealize Automation 7.3 
  14. Status of TLSv1.1/1.2 Enablement and TLSv1.0 Disablement across VMware products 
  15. Unable to add Active Directory users or groups to vCenter Server Appliance or vRealize Automation permissions
  16. Important information before upgrading to vSphere 6.0

Top 20 VSAN articles for September 2017

  1. Component metadata health check fails with invalid state error
  2. vCenter Server 6.0 Update 2 displays on non-vSAN enabled ESXi hosts displays the message:
  3. Retrieve a ticket to register the vSAN VASA Provider
  4. vSphere Web Client displays alerts for network partitions of a vSAN cluster
  5. vSAN 6.2 hybrid disk group performance degradation
  6. FAQ: Support statement for 512e and 4K Native drives for VMware vSphere and vSAN
  7. vSAN Health Service – Cluster Health – Deduplication and compression configuration consistency check
  8. Enabling or disabling a vSAN cluster
  9. ESXi host in a vSAN cluster reports a warning alarm: Host vendor provider registration
  10. Using vSAN Health Service on vCenter Server causes vpxd memory to grow
  11. vSAN observer fails with the error: “Failed to generate HTML bundle: Gem::Package::TooLongFileName:”
  12. vSAN Health Service – Performance Service – Stats DB object check
  13. vSAN Health Service – Cluster health – vSAN disk balance
  14. Upgrading vSAN On-Disk format to 3.0 may fail in small vSAN clusters or ROBO/stretched clusters
  15. vSAN proactive rebalance
  16. How to add a host back to a vSAN cluster after an ESXi host rebuild
  17. After removing and re-inserting a disk associated with vSAN, the disk is not re-added to the vSAN disk group
  18. vSAN memory or SSD congestion reached threshold limit
  19. VMware vSAN 6.2 fulfillment
  20. Understanding Congestion in vSAN

 

Top 20 NSX articles for September 2017

  1. Adding or modifying interfaces to edge fails with a blank error message
  2. Update sequence for vSphere 6.0 and its compatible VMware products
  3. Update sequence for vSphere 6.5 and its compatible VMware products
  4. Guest Introspection Status is “Warning: Service is not ready”
  5. ESXi 5.5 and 6.0 hosts fail with a PSOD: VMCIEventDelayedDispatchCB@com
  6. Product offerings for VMware NSX for vSphere 6.2.x and 6.3.x
  7. TCP and UDP Ports required to access VMware vCenter Server, VMware ESXi and ESX hosts, and other network components
  8. Changing the VMware NSX for vSphere 6.x License from virtual machine to CPU
  9. vCenter Server or Platform Services Controller certificate validation error for external VMware Solutions in vSphere 6.0
  10. How to cleanly remove the Network introspection driver (vnetflt.sys)
  11. Registering NSX Manager to Lookup Service with External Platform Service Controller (PSC) fails with the error: server certificate chain not verified
  12. vCenter error: “All required agent virtual machines are not currently deployed on host hostname”
  13. Downloading and enabling VMware vShield Endpoint 5.x on supported VMware vSphere platforms
  14. Creating sub interfaces on NSX-V 6.3.2/6.3.3 edges fails
  15. At times certain controller APIs could fail due to cleanup of API server reference files
  16. “Unsupported Route Attribute type 1 skipping Attribute” error in ESXi log
  17. VIO 2.5.x and 3.x Creating Security Group (SG) fails in NSX 6.2.4
  18. Multi-Machine Blueprint fails to deploy on SDRS Reservation with NSX 6.0.1
  19. Troubleshooting the NSX Manager Web Client Plug-In in NSX for vSphere 6.x
  20. Troubleshooting NSX for vSphere 6.x Edge appliance

Top 20 vSphere articles for September 2017

  1. Replacing a vSphere 6.x Machine SSL certificate with a Custom Certificate Authority Signed Certificate
  2. Error “Logon failure: the user has not been granted the requested logon type at this computer”
  3. Cannot extend datastore through vCenter Server
  4. vCenter Server or Platform Services Controller certificate validation error messages for external solutions in environments with a External Platform Services Controller 
  5. Using the VMware Product Interoperability Matrixes 
  6. How to consolidate snapshots in vSphere 5.x/6.x
  7. Purging old data from the database used by vCenter Server
  8. vmware-dataservice-sca and vsphere-client status change from green to yellow 
  9. “Host IPMI system event log status” alarm in vCenter Server 
  10. ESXi host disconnects intermittently from vCenter Server
  11. How to stop, start, or restart vCenter Server 6.x services 
  12. Virtual machines appear as invalid or orphaned in vCenter Server
  13. Migrating virtual machines with Raw Device Mappings (RDMs)
  14. ESXi 6.5 host fails with a Purple Diagnostic Screen with error: World nnnn tried to re-acquire lock 
  15. ESXi host that uses Intel Corporation Ethernet Controller X710 for 10GbE SFP+ NIC fails with PSOD 
  16. “maximum consolidate retries was exceeded for scsix:x” error in ESXi 
  17. After upgrading ESXi hosts to ESXi600-201706001 Hardware 3D graphics functioning fails 
  18. VMware ESXi 5.x host experiences a purple diagnostic screen mentioning E1000PollRxRing, E1000DevRx and Net_AcceptRxList 
  19. Update sequence for vSphere 6.0 and its compatible VMware products 
  20. ESXi with broadcom network adapters fails with purple diagnostic screen

New KB articles published for week ending 1st October 2017

VMware Horizon

VDI Machines fails to power on with error:Failed to lock the file,Conflict between buffered and buffered open,Cannot open .vmx file when cloning VM: Device or resource busy
Date of Published: 9/27/2017

VMware ESXi

Unknown sensor status in the vCenter Server Hardware status tab
Date of Published: 9/29/2017

VMware Fusion

Error on the VMware store when upgrading to Fusion 10 and/or Workstation 14
Date of Published: 9/28/2017

Unable to Power on the Virtual Machine after upgrading to VMware Fusion 10
Date of Published: 9/27/2017

Boot Camp virtual machine created by Fusion on MacOS High Sierra or higher version does not have correct boot sector
Date of Published: 9/27/2017

Installing VMware Fusion triggers System Extension Blocked notification on Mac OS 10.13 High Sierra
Date of Published: 9/25/2017

VMware NSX for vSphere

Changing the NSX Manager IP address
Date of Published: 9/27/2017

ECMP across different ASN
Date of Published: 9/29/2017

VMware Mirage

Renaming Mirage Management Server Host is Not Supported
Date of Published: 9/26/2017

VMware VSAN

Using Red Hat Clustering Suite on a vSphere 6.x vSAN Datastore
Date of Published: 9/27/2017

New KB articles published for week ending 26th August 2017

VMware ESXi

Connection to iSCSI Datastore is lost with the error “(inaccessible)” 

The vpxd service fails to start after vCenter is migrated from vSphere 6.0 to 6.5

 

VMware NSX for vSphere

Partial firewall rule is seen on the vNIC with ‘Applied To’ configuration set to ‘Policy Security Group’

VMware vSphere Data Protection

Unable to consolidate virtual machine snapshots due to file lock by VDP appliance

 

Top 20 vRealize Automation articles for July 2017

  1. VMware vCloud Suite 7 Fulfillment 
  2. Update sequence for vSphere 6.5 and its compatible VMware products 
  3. Removing a virtual machine from vRealize Automation 7.x using Cloud Client 
  4. Update sequence for vSphere 6.0 and its compatible VMware products 
  5. Joining the VMWare vCenter Server Appliance or VMware vRealize Automation Identity Appliance to a domain fails with the error: Error trying to join AD, error code [31] 
  6. Repairing or updating the trust between all components within vRealize Automation 6.x environment
  7. How to use JXplorer to update the LDAP string for an identity source for vRA 6.0.x, 6.1.x 
  8. Setting the Kerberos token size for vRealize Automation deployments 
  9. After the vRA update, Infrastructure tab fails with 401 Error 
  10. Group does not show any members in vRA UI 
  11. Status of TLSv1.1/1.2 Enablement and TLSv1.0 Disablement across VMware products 
  12. How to backup or export embedded Postgres DB from vRealize Automation appliance 
  13. SSL_ERROR_SSL during handshake: error:1408A0C1:SSL routines:ssl3_get_client_hello:no shared cipher” error in vRA 7.x 
  14. Deleting existing business groups in vRealize Automation 7.x fails with “Remote Service Error” 
  15. Unable to add Active Directory users or groups to vCenter Server Appliance or vRealize Automation permissions 
  16. Confirming VMware vRealize Automation 7.x Guest Agent functionality 
  17. Directory sync in vRA 7.x fails with error ‘Connector Communication failed with Response’ 
  18. Network adapters disappear from a recently provisioned VM in vRA UI after data collection 
  19. vRA 7.x is configured with shortname instead of FQDN 
  20. Error ‘Unable to authenticate user. Please try again’ when logging to vRA 6.2.x VAMI page