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Author Archives: Ashwini Srinivas

Ashwini Srinivas

About Ashwini Srinivas

Ashwini Srinivas is a Knowledge Champion within the Global Support Services – Knowledge Experience group at VMware. Her specialization is on EUC and VMware vSphere products. Her hobbies are dancing, cooking and designing and interested in meeting new people, enjoys communicating and networking with people.

New KB articles published for week ending 26th November 2017

VMware ESXi

VM power on fails in certain (unidentified) conditions
Date Published:2017/11/20

Virtual Machines with large disk size on ESXi 6.5 hosts might hang during I/O operations and keep issuing host based VSCSI resets
Date Published:2017/11/20


Performance Service – Verbose Mode in the vSAN health service
Date Published:2017/11/20

VMware vRealize Automation

Pre-requisites for upgrading or migrating from vRealize Automation 6.2.x to 7.x
Date Published:2017/11/20

VMware vRealize Operations Manager

License is Invalid” watermark appearing in vRealize Operations Manager 6.6 and Later
Date Published:2017/11/24


New KB articles published for week ending 19th November 2017

VMware ESXi

HPE SimpliVity Stretched Cluster Technical Overview
Date Published:2017/11/14

Veritas InfoScale Enterprise 7.x in guest storage, high availability, and disaster recovery support (Partner Verified and Supported)
Date Published:2017/11/15

VMware vCenter Server

End of General Support for vSphere 5.5
Date Published:2017/11/16

VMware SDDC Manager

Bringup or Workload Domain operations fail in VMware Cloud Foundation 2.2 on backup or restore of ESXi hosts sub-tasks.
Date Published:2017/11/17

VMware Cloud Foundation cannot be applied to non-management Workload Domains
Date Published:2017/11/18

VMware Horizon

Tech Preview Support for VMware Horizon 7.3.1 and Windows 10 1709 Semi-Annual Channel (SAC) Guest OS
Date Published:2017/11/18

My VMware

How to search for account information and contact Super user for access in My VMware
Date Published:2017/11/18

New KB articles published for week ending 12th November 2017

VMware vCenter Server

Installing or upgrading to vCenter Server 6.5 fails on the Windows server that uses 53/TCP port (DNS Service)
Date Published: 2017/11/06

VMware Horizon Cloud with Hosted Infrastructure

Edit General Settings
Date Published: 2017/11/06

VMware vSphere Data Protection

Unable to deploy VDP due invalid/expired certificate
Date Published: 2017/11/06

VMware NSX for vSphere

Deploying NSX Controller fails in NSX-v 6.3.3 and 6.3.4
Date Published: 2017/11/08

Horizon View

Recommended restart cycle of the VMware Horizon View environment
Date Published: 2017/11/08

Migrating from vCenter Windows Server to vCenter Service Appliance with VMware Horizon 7.x and 6.x
Date Published: 2017/11/09

VMware vCenter Server Appliance

Deploying, upgrading, migrating or restoring to vCenter Server Appliance 6.5 GA or U1 release fails
Date Published: 2017/11/07

The WWPN value is hidden in Webclient for vPLEX Storage array
Date Published: 2017/11/08


Proxy configuration for vCenter fails to send vSAN Telemetry data and the online health check will not work
Date Published: 2017/11/07

vSphere 6.0P06 – What’s new with vSAN
Date Published: 2017/11/07

VMware vRealize Orchestrator

After upgrading from vRO 7.2.1 to vRO 7.3 services fail to start
Date Published: 2017/11/06

VMware ESXi

VMware ESXi 6.0, Patch Release ESXi600-201711001
Date Published:2017/11/09

VMware ESXi 6.0, Patch Release ESXi600-201711401-BG: Updates esx-base, vsan and vsanhealth VIBs
Date Published:2017/11/09

VMware ESXi 6.0, Patch Release ESXi600-201711403-BG: Updates misc-drivers VIB 
Date Published:2017/11/09

VMware ESXi 6.0, Patch Release ESXi600-201711402-BG: Updates esx-dvfilter-generic-fastpath VIB
Date Published:2017/11/09

VMware ESXi 6.0, Patch ESXi600-201711404-BG: Updates ipmi-ipmi-devintf, ipmi-ipmi-msghandler VIBs
Date Published:2017/11/09

VMware ESXi 6.0, Patch Release ESXi600-201711101-SG: Updates esx-base, vsan and vsanhealth VIBs
Date Published:2017/11/09

VMware ESXi 6.0, Patch Release ESXi600-201711103-SG: Updates esx-ui VIB
Date Published:2017/11/09

VMware ESXi 6.0, Patch Release ESXi600-201711104-SG: Updates tools-light VIB
Date Published:2017/11/09

VMware ESXi 6.0, Patch Release ESXi600-201711102-SG: Updates esx-xserver VIB
Date Published:2017/11/09

New KB articles published for week ending 5th November 2017

VMware vRealize Business Standard

vRA VMs that are deleted in the current month before upgrade will be missing in the current month’s vRA reports
Date Published: 2017/10/31

VMware ESXi

Unexpected VM crash with signal: 11 on svga
Date Published: 2017/11/2

vMotion fails when running heavy 3D workload on the virtual machine
Date Published: 2017/11/2

VMware Cloud on AWS

Understanding your consolidated billing statement for Subscription Services
Date Published: 2017/11/3

VMware vRealize Automation

Migration from vRA 6.2.x to vRA 7.2 or 7.3 leaves a large number of mismatched and empty resources in Deployments or fails with “504 Gateway time-out” or “413 Request Entity Too Large” errors
Date Published: 2017/11/3


Top 20 Horizon View articles for September 2017

  1. Unable to save pool settings or create new pools in VMware View
  2. Changing the name of a VMware Horizon View Connection Server
  3. Connecting to VMware Horizon View desktops fails with the error: Tunnel server presented a certificate that didn’t match the expected certificate
  4. Audio issues with the VMware Virtual Audio (DevTap) driver running on a Horizon View desktop
  5. Horizon View Web UI response is slow and provisioning desktop takes longer than usual
  6. “The requested resource admin is not available” error when connecting to the View Admin page
  7. Automated backup of the ADAM or View Composer database fails
  8. Replicating VMware Horizon View Connection server fails with the error: Insufficient attributes were given to create an object
  9. When connecting to a Connection or Security Server, you get the error “You are not entitled to use this system”
  10. Installing the VMware View agent on a physical machine using the command line
  11. Troubleshooting issues with Single Sign On in a VMware View environment
  12. Microsoft Office requests reactivation each time it logs off the VMware Horizon View desktop
  13. Linked-clone lifecycle in VMware View Manager 4.5 and later releases
  14. Erratic mouse movement causes issues with VMware Horizon View 5.2 PCoIP connections
  15. Provisioning and recomposing the VMware View desktop fails with the error: Unexpected VC fault from View Composer (Unknown)
  16. Provisioning View desktops fail with the error: View Composer Fault: VC operation exceeded the task timeout limit set by View Composer
  17. Disabling automatic recovery when View linked clones are repeatedly deleted and recreated
  18. VMware Horizon View pools fail to recompose after adding an ESXi/ESX host to the View cluster
  19. Connecting from the View Client to a VMware View desktop using PCoIP protocol over a WAN fails with the error: The connection to the remote computer ended
  20. Installing VMware View Agent or View Composer fails with the error: The system must be rebooted before installation can continue

Top 20 vRealize Operations Manager articles for September 2017

  1. Removing the vRealize Operations Manager Plugin from vSphere after upgrading to vRealize Operations Manager 6.6
  2. Update sequence for vSphere 6.5 and its compatible VMware products
  3. How to configure Data Retention in vRealize Operations Manager 6.x
  4. Ensuring adequate free disk space is available on VMware vRealize Operations Manager 6.x nodes
  5. vRealize Operations Manager 6.6 and 6.6.1 Sizing Guidelines
  6. Upgrading Operating System hangs in VMware vRealize Operations Manager
  7. Session Data is missing in vRealize Operations for Horizon
  8. Gemfire report certificate path errors in vRealize Operations Manager 6.x
  9. Using Custom Email Templates in vRealize Operations Manager 6.x
  10. vRealize for Horizon/Published Applications binary file signature expired
  11. How to change a node hostname in vRealize Operations Manager vApp based cluster
  12. Touch screen compatibility in vRealize Operations Manager 6.x
  13. After cancelling the selected alerts in vRealize Operations Manager 6.x, one or more of the selected alerts remain active
  14. vRealize Operations Manager 6.x Health Data is not present in the vSphere Web Client
  15. Rebooting the vRealize Operations Manager 6.x cluster nodes
  16. Removing a vSphere vCenter Server from VMware vRealize Operations Manager 6.x
  17. Cluster Status is stuck at Going Online in VMware vRealize Operations Manager 6.0.x
  18. Change the IP Address of a vRealize Operations Manager 6.x Single Node Deployment
  19. Custom Datacenter or Datacenter Rebalance Recommendation Action fails in vRealize Operations Manager 6.x
  20. Log in to the Admin or Product UI of VMware vRealize Operations Manager 6.x as admin fails with the error: Incorrect User name/Password


Top vRealize Log Insight articles for September 2017

  1. FAQ: Log Insight for vCenter Server
  2. Update sequence for vSphere 6.5 and its compatible VMware product
  3. Collecting diagnostic information for VMware vRealize Log Insight
  4. Converting from Active Directory to VMware Identity Manager in vRealize Log Insight
  5. Upgrade to vRealize Log Insight 4.0.0 fails with error “State mismatch on bucket”
  6. Authentication to VMware vRealize Log Insight fails with the error: DuplicateUserException: A matching user already exists

Top vRealize Automation articles for September 2017

  1. Removing a virtual machine from vRealize Automation 7.x using Cloud Client 
  2. Update sequence for vSphere 6.0 and its compatible VMware products 
  3. Requests get stuck at ‘In Progress’ or ‘Pending Approval’ status in vRA 
  4. Logging in to a tenant with verified administrator credentials or user credentials fails in vRA 6.2.x 
  5. Update sequence for vSphere 6.5 and its compatible VMware products 
  6. Repairing or updating the trust between all components within vRealize Automation 6.x environment
  7. Joining the VMWare vCenter Server Appliance or VMware vRealize Automation Identity Appliance to a domain fails with the error: Error trying to join AD, error code
  8. VMware vCloud Suite 7 Fulfillment 
  9. Various tasks fail while calling stored procedures with errors: “Error executing query usp_<SP Name>”
  10. Directory sync in vRA 7.x fails with error ‘Connector Communication failed with Response’ 
  11. How to backup or export embedded Postgres DB from vRealize Automation appliance
  12. “Hard disk x’ ExternalDiskID:”xx”vm: ‘xx-dvsa ‘ does not have or lost its storage” error vRealize Automation
  13. Configuring log rotation for Health Service in vRealize Automation 7.3 
  14. Status of TLSv1.1/1.2 Enablement and TLSv1.0 Disablement across VMware products 
  15. Unable to add Active Directory users or groups to vCenter Server Appliance or vRealize Automation permissions
  16. Important information before upgrading to vSphere 6.0

Top 20 VSAN articles for September 2017

  1. Component metadata health check fails with invalid state error
  2. vCenter Server 6.0 Update 2 displays on non-vSAN enabled ESXi hosts displays the message:
  3. Retrieve a ticket to register the vSAN VASA Provider
  4. vSphere Web Client displays alerts for network partitions of a vSAN cluster
  5. vSAN 6.2 hybrid disk group performance degradation
  6. FAQ: Support statement for 512e and 4K Native drives for VMware vSphere and vSAN
  7. vSAN Health Service – Cluster Health – Deduplication and compression configuration consistency check
  8. Enabling or disabling a vSAN cluster
  9. ESXi host in a vSAN cluster reports a warning alarm: Host vendor provider registration
  10. Using vSAN Health Service on vCenter Server causes vpxd memory to grow
  11. vSAN observer fails with the error: “Failed to generate HTML bundle: Gem::Package::TooLongFileName:”
  12. vSAN Health Service – Performance Service – Stats DB object check
  13. vSAN Health Service – Cluster health – vSAN disk balance
  14. Upgrading vSAN On-Disk format to 3.0 may fail in small vSAN clusters or ROBO/stretched clusters
  15. vSAN proactive rebalance
  16. How to add a host back to a vSAN cluster after an ESXi host rebuild
  17. After removing and re-inserting a disk associated with vSAN, the disk is not re-added to the vSAN disk group
  18. vSAN memory or SSD congestion reached threshold limit
  19. VMware vSAN 6.2 fulfillment
  20. Understanding Congestion in vSAN


Top 20 NSX articles for September 2017

  1. Adding or modifying interfaces to edge fails with a blank error message
  2. Update sequence for vSphere 6.0 and its compatible VMware products
  3. Update sequence for vSphere 6.5 and its compatible VMware products
  4. Guest Introspection Status is “Warning: Service is not ready”
  5. ESXi 5.5 and 6.0 hosts fail with a PSOD: VMCIEventDelayedDispatchCB@com
  6. Product offerings for VMware NSX for vSphere 6.2.x and 6.3.x
  7. TCP and UDP Ports required to access VMware vCenter Server, VMware ESXi and ESX hosts, and other network components
  8. Changing the VMware NSX for vSphere 6.x License from virtual machine to CPU
  9. vCenter Server or Platform Services Controller certificate validation error for external VMware Solutions in vSphere 6.0
  10. How to cleanly remove the Network introspection driver (vnetflt.sys)
  11. Registering NSX Manager to Lookup Service with External Platform Service Controller (PSC) fails with the error: server certificate chain not verified
  12. vCenter error: “All required agent virtual machines are not currently deployed on host hostname”
  13. Downloading and enabling VMware vShield Endpoint 5.x on supported VMware vSphere platforms
  14. Creating sub interfaces on NSX-V 6.3.2/6.3.3 edges fails
  15. At times certain controller APIs could fail due to cleanup of API server reference files
  16. “Unsupported Route Attribute type 1 skipping Attribute” error in ESXi log
  17. VIO 2.5.x and 3.x Creating Security Group (SG) fails in NSX 6.2.4
  18. Multi-Machine Blueprint fails to deploy on SDRS Reservation with NSX 6.0.1
  19. Troubleshooting the NSX Manager Web Client Plug-In in NSX for vSphere 6.x
  20. Troubleshooting NSX for vSphere 6.x Edge appliance