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Author Archives: Ashwini Srinivas

Ashwini Srinivas

About Ashwini Srinivas

Ashwini Srinivas is a Knowledge Champion within the Global Support Services - Knowledge Experience group at VMware. Her specialization is on EUC and VMware vSphere products. Her hobbies are dancing, cooking and designing and interested in meeting new people, enjoys communicating and networking with people.

New KB articles published for week ending 18th February 2018

VMware Horizon

Provision of linked clone virtual machines fails with error: ‘Fail to connect to the UFA service’
Date Published: 2018/2/12

Issue with local IME composition window position for some remote apps
Date Published: 2018/2/14

FAQ: Horizon 7, App Volumes, UEM Extended Service Branches (ESB)
Date Published: 2018/2/16

VMware vCenter Server

Default “system.view” privilege overrides the custom privileges for non administrators users
Date Published: 2018/2/12

Required ports for VCHA 6.5
Date Published: 2018/2/16

Skyline Collector Appliance

Collecting diagnostic information for Skyline Collector
Date Published: 2018/2/12

VMware SDDC Manager

Spine switch port information is not present for TOR switches in the network wire map
Date Published: 2018/2/13

NSX Manager Backups are Failing after performing an Upgrade or Password Rotation
Date Published: 2018/2/13

VMware vSAN

Controller firmware health check warning for NVMe controllers even when the firmware is certified
Date Published: 2018/2/13

VMware Tools

Cannot see file in /tmp or /var/tmp after copying it to a RHEL 7.x guest
Date Published: 2018/2/13

VMware Pivotal Container Service

PKS Cannot Access Add-On Features or Functions
Date Published: 2018/2/13

PKS Error: Failed Jobs
Date Published: 2018/2/13

PKS Error: No Such Host
Date Published: 2018/2/13

VMware NSX for vSphere

Publishing firewall rules after upgrading to NSX-v 6.3.5 fails
Date Published: 2018/2/13

vRNI 3.x Causes NSX Controllers to hit 100% CPU when querying mac-tables from vRNI Proxy
Date Published: 2018/2/17

VMware vSphere Integrated Containers

VIC 1.3 Upgrade Fails “Failed to register appliance”
Date Published: 2018/2/14

VIC Reports “SSL error: [SSL: TLSV1_ALERT_PROTOCOL_VERSION]” for Docker-Compose
Date Published: 2018/2/14

VIC Container Fails with “Parsing network alias” When Using “–link”
Date Published: 2018/2/14

VIC Plugin Fails to Install “failed: flag needs an argument: -server-thumbprint”
Date Published: 2018/2/15

VIC VCH fails to save images due to authorization error
Date Published: 2018/2/17

VIC Appliance console shows the message “error: unable to unmarshal ovf environment”
Date Published: 2018/2/17

VIC Networks Fail to Delete “has active endpoints”
Date Published: 2018/2/17

VMware vSphere

Performing concurrent backup/restore may fail while using VDDK against vSphere 6.5 environment
Date Published: 2018/2/15

VMware ESxi

Cannot find “disk.EnableUUID = “TRUE”” parameter in vmx file, when creating Windows Server 2016 virtual machine using Host Client
Date Published: 2018/2/15

VMware Horizon View Client

Microsoft Windows sometimes crashes when using Logitech C920 webcam with VMware Virtualization Pack for Skype for Business
Date Published: 2018/2/16

 

New KB articles published for week ending 11th February 2018

VMware vRealize Operations for Published Applications

V4PA Broker agent utility controller credentials entries get removed
Date Published:2018/2/5

VMware ESXi

Windows Server version 1709 crashes or restarts automatically when hot adding vCPU
Date Published:2018/2/5

16.04 VM (from .ova file) hangs at “non blocking pool is initialized” during booting
Date Published:2018/2/6

VMware Tools

‘VMware Tools user service’ generates a core file every time when started
Date Published:2018/2/6

VMware VSAN

Updating ‘ClomRepairDelay’ value if compression/deduplication is enabled in vSAN
Date Published:2018/2/6

Issues with Custom Certificates from vSAN 6.5 onwards
Date Published:2018/2/7

VMware Horizon

clipboard don’t work correctly on seamless window applications from different farm
Date Published:2018/2/7

VMware vCloud Director for Service Provider

How to configure owner for system user initiated jobs
Date Published:2018/2/8

Top 20 vSphere articles for January 2018

  1. “The transaction log for database ‘VIM_VCDB’ is full” error on a Microsoft SQL DB server
  2. ESXi 5.5 Update 3b and later hosts are not manageable after an upgrade
  3. “Host IPMI system event log status” alarm in vCenter Server
  4. Determining where growth is occurring in the vCenter Server database 
  5. ESXi host disconnects intermittently from vCenter Server
  6. Required VMware vCenter Converter ports
  7. The vpxd process becomes unresponsive after upgrading to vCenter Server 5.5/6.0
  8. Storage vMotion migration fails with the error: The method is disabled by ‘SYMC-INCR dd-mm-yyyy hh:mm’
  9. vCenter Server 5.5 fails to start after reboot with the error: Unable to create SSO facade: Invalid response code: 404 Not Found
  10. Upgrading to VMware Tools 5.1 reports the message: Error in the RPC receive loop: RpcIn: Unable to send
  11. Unable to log in to the root account of vCenter Server Appliance
  12. ESXi hosts fail to mount VMFS5 volumes that are formatted with ATS-only capabilities
  13. After making a change or restarting vCenter Single Sign-On server system, vCenter Server 5.1.x fails to start
  14. vCenter Server 5.x fails to start with the error: Failed to add LDAP entry
  15. Enabling the Update Manager plug-in fails with the error: database unavailable or has network problems
  16. Starting VMware VirtualCenter Server service when using SQL authentication fails with the error: Login Failure, Failed to connect to database
  17. vCenter Inventory Service fails to start in vCenter Server Appliance 5.x
  18. Inventory Service fails with the error: XhiveException: IO_ERROR
  19. “The host returns esxupdate error code:15” error when remediating an ESXi 5.x and 6.x host
  20. After making a change or restarting vCenter Single Sign-On server system, vCenter Server 5.1.x fails to start

Top 20 NSX articles for January 2018

  1. Troubleshooting vShield Endpoint / NSX Guest Introspection
  2. Status of TLSv1.1/1.2 Enablement and TLSv1.0 Disablement across VMware products
  3. Collecting diagnostic information for the NSX Guest Introspection MUX VIB
  4. Deploying NSX Controller fails in NSX-v 6.3.3 and 6.3.4
  5. Slow VMs after upgrading VMware Tools in NSX and vCloud Networking and Security
  6. Guest Introspection memory usage spikes to 90+% or you see the error: “Lost communication with ESX module” in NSX-V 6.2.x and 6.3.x
  7. Windows virtual machines using the vShield Endpoint TDI Manager or NSX Network Introspection Driver (vnetflt.sys) driver fails with a blue diagnostic screen
  8. Virtual machine in ESXi is unresponsive with a non-paged pool memory leak
  9. “Not Ready” Installation Status in NSX
  10. “The pending transaction requires xxx MB free space” error when installing VIBs
  11. Build numbers and versions of VMware vCloud Networking and Security
  12. Configuring the NSX SSO Lookup Service fails
  13. At times certain controller APIs could fail due to cleanup of API server reference files
  14. Guest Introspection status reports “Warning: Guest Introspection service not ready”
  15. Upgrading from NSX-v 6.2.0, 6.2.1 and 6.2.2 to NSX-v 6.3.5 and later version fails
  16. Troubleshooting vShield Endpoint performance issues with anti-virus software
  17. “No NSX Managers available” error in the vSphere Web Client
  18. Network connectivity issues after upgrade in NSX/VCNS environment
  19. Cannot save Microsoft Office files to a shared directory on a virtual machine protected by VMware vShield Endpoint and an agentless anti-virus solution
  20. Installing NSX Guest Introspection services (MUX VIB) on the ESXi host fails in VMware NSX for vSphere 6.x

Top 20 vSAN articles for January 2018

  1. Status of TLSv1.1/1.2 Enablement and TLSv1.0 Disablement across VMware products
  2. Component metadata health check fails with invalid state error
  3. Best practices for vSAN implementations using Dell PERC H730 or FD332-PERC storage controllers
  4.  vSAN Build Recommendation Engine Health fails
  5. “Host cannot communicate with all other nodes in vSAN enabled cluster” error
  6. Initializing vSAN during boot takes a longer time
  7. VMware vSAN 6.2 on disk upgrade fails due to CBT enabled virtual disks
  8. vCenter Server 6.0 Update 2 displays on non-vSAN enabled ESXi hosts displays the message: Retrieve a ticket to register the vSAN VASA Provider 
  9.  Deployment guidelines for running VMware vSAN and VMware vSphere VMFS datastores on a Dell H730 controller with the lsi_mr3 driver
  10. “Virtual SAN Disk Balance” warning alarm during vSAN health check
  11. “Cannot complete file operation” error during vSAN VM creation
  12. How to manually remove and recreate a vSAN disk group using esxcli
  13.  Extending an ESXi diagnostic coredump partition on a vSAN 6.5/6.6 node
  14. Monitoring the upgrade status in vSAN
  15. vSAN handling of devices detected as snapshots
  16. VMware vSAN datastore not listed as a matching datastore when creating a storage based policy
  17. Veeam backup and replication with vSAN datastores
  18. vSAN 6.2 hybrid disk group performance degradation
  19.  “The ramdisk “vsantraces” is full” error reports in vSAN logging
  20.  “An error occurred while consolidating disks: msg.disklib.NOSPACE” in vSAN

New KB articles published for week ending 4th February 2018

VMware NSX for vSphere 

VDS Operation failed errors after moving a host to Non-NSX cluster in NSX 6.3.x
Date Published: 2018/1/29

VMware Horizon

H264 Decode on NVIDIA latest driver crashes with multimonitor
Date Published:2018/1/30

VMware vCenter Server Appliance

DNS resolution of Windows Active Directory server fails for Vmware virtual appliance upon joining AD domain
Date Published: 2018/1/30

VMware ESXi

vmwgfx *ERROR* Command buffer error leads GUI doesn’t work after full screen
Date Published: 2018/1/30

VMware VSAN

Veeam Backup & Replication
Date Published: 2018/1/30

New KB articles published for week ending 26th November 2017

VMware ESXi

VM power on fails in certain (unidentified) conditions
Date Published:2017/11/20

Virtual Machines with large disk size on ESXi 6.5 hosts might hang during I/O operations and keep issuing host based VSCSI resets
Date Published:2017/11/20

VMware VSAN

Performance Service – Verbose Mode in the vSAN health service
Date Published:2017/11/20

VMware vRealize Automation

Pre-requisites for upgrading or migrating from vRealize Automation 6.2.x to 7.x
Date Published:2017/11/20

VMware vRealize Operations Manager

License is Invalid” watermark appearing in vRealize Operations Manager 6.6 and Later
Date Published:2017/11/24

 

New KB articles published for week ending 19th November 2017

VMware ESXi

HPE SimpliVity Stretched Cluster Technical Overview
Date Published:2017/11/14

Veritas InfoScale Enterprise 7.x in guest storage, high availability, and disaster recovery support (Partner Verified and Supported)
Date Published:2017/11/15

VMware vCenter Server

End of General Support for vSphere 5.5
Date Published:2017/11/16

VMware SDDC Manager

Bringup or Workload Domain operations fail in VMware Cloud Foundation 2.2 on backup or restore of ESXi hosts sub-tasks.
Date Published:2017/11/17

VMware Cloud Foundation 2.2.0.1 cannot be applied to non-management Workload Domains
Date Published:2017/11/18

VMware Horizon

Tech Preview Support for VMware Horizon 7.3.1 and Windows 10 1709 Semi-Annual Channel (SAC) Guest OS
Date Published:2017/11/18

My VMware

How to search for account information and contact Super user for access in My VMware
Date Published:2017/11/18

New KB articles published for week ending 12th November 2017

VMware vCenter Server

Installing or upgrading to vCenter Server 6.5 fails on the Windows server that uses 53/TCP port (DNS Service)
Date Published: 2017/11/06

VMware Horizon Cloud with Hosted Infrastructure

Edit General Settings
Date Published: 2017/11/06

VMware vSphere Data Protection

Unable to deploy VDP due invalid/expired certificate
Date Published: 2017/11/06

VMware NSX for vSphere

Deploying NSX Controller fails in NSX-v 6.3.3 and 6.3.4
Date Published: 2017/11/08

Horizon View

Recommended restart cycle of the VMware Horizon View environment
Date Published: 2017/11/08

Migrating from vCenter Windows Server to vCenter Service Appliance with VMware Horizon 7.x and 6.x
Date Published: 2017/11/09

VMware vCenter Server Appliance

Deploying, upgrading, migrating or restoring to vCenter Server Appliance 6.5 GA or U1 release fails
Date Published: 2017/11/07

The WWPN value is hidden in Webclient for vPLEX Storage array
Date Published: 2017/11/08

VSAN

Proxy configuration for vCenter fails to send vSAN Telemetry data and the online health check will not work
Date Published: 2017/11/07

vSphere 6.0P06 – What’s new with vSAN
Date Published: 2017/11/07

VMware vRealize Orchestrator

After upgrading from vRO 7.2.1 to vRO 7.3 services fail to start
Date Published: 2017/11/06

VMware ESXi

VMware ESXi 6.0, Patch Release ESXi600-201711001
Date Published:2017/11/09

VMware ESXi 6.0, Patch Release ESXi600-201711401-BG: Updates esx-base, vsan and vsanhealth VIBs
Date Published:2017/11/09

VMware ESXi 6.0, Patch Release ESXi600-201711403-BG: Updates misc-drivers VIB 
Date Published:2017/11/09

VMware ESXi 6.0, Patch Release ESXi600-201711402-BG: Updates esx-dvfilter-generic-fastpath VIB
Date Published:2017/11/09

VMware ESXi 6.0, Patch ESXi600-201711404-BG: Updates ipmi-ipmi-devintf, ipmi-ipmi-msghandler VIBs
Date Published:2017/11/09

VMware ESXi 6.0, Patch Release ESXi600-201711101-SG: Updates esx-base, vsan and vsanhealth VIBs
Date Published:2017/11/09

VMware ESXi 6.0, Patch Release ESXi600-201711103-SG: Updates esx-ui VIB
Date Published:2017/11/09

VMware ESXi 6.0, Patch Release ESXi600-201711104-SG: Updates tools-light VIB
Date Published:2017/11/09

VMware ESXi 6.0, Patch Release ESXi600-201711102-SG: Updates esx-xserver VIB
Date Published:2017/11/09

New KB articles published for week ending 5th November 2017

VMware vRealize Business Standard

vRA VMs that are deleted in the current month before upgrade will be missing in the current month’s vRA reports
Date Published: 2017/10/31

VMware ESXi

Unexpected VM crash with signal: 11 on svga
Date Published: 2017/11/2

vMotion fails when running heavy 3D workload on the virtual machine
Date Published: 2017/11/2

VMware Cloud on AWS

Understanding your consolidated billing statement for Subscription Services
Date Published: 2017/11/3

VMware vRealize Automation

Migration from vRA 6.2.x to vRA 7.2 or 7.3 leaves a large number of mismatched and empty resources in Deployments or fails with “504 Gateway time-out” or “413 Request Entity Too Large” errors
Date Published: 2017/11/3