KB Digest New Knowledge Articles

New Knowledge Base Articles for issues included problems with NSX, ESXi and HCX in April 2023.

All of these KB articles were newly created in the month of April and cover a range of issues related to problems with NSX Intelligence, NSX-T UI alarms, ARP_PROXY, NSX Application Platform deployment, NSX-T upgrade, HCX SSL/TLS services, ESXi Host Stale Records, ESXi 7.0 U3L upgrade, and Uplink Profile issues:

  1. NSX Intelligence – No traffic is seen in the Plan and Troubleshoot view. Some traffic may be seen in older time selections, but not in the Now view or in more recent time windows. 

This KB article explains that in some cases, the NSX Intelligence Plan and Troubleshoot view may not display any traffic even though there is traffic on the network. This can occur when the NSX Intelligence agent is not able to establish a connection to the NSX Manager or when the NSX Intelligence cluster is not functioning properly. 

  1. NSX-T UI alarms are generated: Application on NSX node <hostname> has crashed. 

This KB article explains how to troubleshoot NSX-T UI alarms that are generated when an application on the NSX node has crashed. This is a known issue impacting NSX-T data center! 

  1. ARP_PROXY Shows NULL on LB Service Interfaces 

This KB article provides information on how to troubleshoot the issue where ARP_PROXY shows NULL on LB service interfaces.  

  1. NSX Application Platform deployment fails at 70% Registering Platform 

This KB article provides troubleshooting steps for when NSX Application Platform deployment fails at 70% registering the platform. This behavior is fixed on NSX 4.0.0.1. 

  1. NSX-T upgrade fails with “NSX Manager upgrade dry run failed, Do not proceed with the upgrade.” 

This KB article addresses an issue where an NSX-T upgrade fails with the error message “NSX Manager upgrade dry run failed, Do not proceed with the upgrade.” The article explains that this can occur when there are insufficient resources or when the upgrade package is corrupted. 

  1. HCX – SSL/TLS services running on TCP port 9443 flagged for DH 1024 key-size 

This KB article provides information on an issue with HCX SSL/TLS services running on TCP port 9443 being flagged for DH 1024 key-size. The article explains that this can occur due to outdated cipher suite configurations.  

  1. Cleanup ESXi Host Stale Records present on the NSX UI from the Corfu database. 

This KB article discusses an issue where stale records of ESXi hosts are present on the NSX UI from the Corfu database. The article explains that this can occur due to a failure in the cleanup process of the Corfu database.  

  1. ESXi 7.0 U3L upgrade from Dell OEM ISO loads driver 4.1.9 driver but host disconnected after reboot 

This KB article addresses an issue where ESXi 7.0 U3L upgrade from Dell OEM ISO loads driver 4.1.9 driver but the host is disconnected after a reboot. The article explains that this can occur when the driver version is not compatible with the ESXi version. 

  1. Removing uplinks from an Uplink Profile causes incorrect TEP order and some VMs lose connectivity 

This KB article provides information on an issue where removinguplinks from an Uplink Profile causes incorrect TEP order and some VMs lose connectivity. The article explains that this can occur when the Uplink Profile is not properly configured, resulting in incorrect Transport Node Profile (TNP) settings. The article provides guidance on steps to identify and resolve the issue, including correcting the TNP settings and restarting the NSX Manager service. 

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