KB Digest New Knowledge Articles

New KB articles for VMware Horizon and Workspace ONE, in April 2023.

In this blog post, we will explore newly created knowledge articles, providing detailed descriptions and insights to help you troubleshoot and optimize your VMware Horizon and Workspace ONE environments. 

  1. Pod Services Status is in “Evicted” State for Horizon Cloud Connector 2.1.2 & 2.2.0:  

This KB article discusses an issue where the Pod Services status for Horizon Cloud Connector versions 2.1.2 and 2.2.0 is displayed as “Evicted.” The article provides insights into potential causes, such as resource constraints or conflicts with other components, and offers troubleshooting steps to resolve the issue. 

  1. FS-3055: macOS Devices Unable to Execute Assigned Workflows or Script Resources:  

The Workspace ONE team has resolved this issue with WFE in the latest release of Workspace ONE UEM v22.12.0.10! 

  1. SINST-176047: Workspace ONE UEM Upgrade Pathway to Address .NET Core Dependencies:  

In this KB article, VMware outlines the upgrade pathway for Workspace ONE Unified Endpoint Management (UEM) to address .NET Core dependency issues. It highlights the importance of upgrading to a compatible version and provides a step-by-step guide to ensure a successful upgrade process. 

  1. Email Attachments Cannot Be Downloaded or Opened in Workspace ONE Boxer on Some Office 365 Tenants:  

This KB article tackles the problem of email attachments that cannot be downloaded or opened in Workspace ONE Boxer for specific Office 365 tenants. The Boxer engineering team has provided a workaround for this issue in Boxer version 23.03.1 and above. There are two ways to activate this workaround – visit the link to see those.  

  1. Enhanced Security Status Is Stuck in PENDING ENHANCED After Changing Message Security Mode in Horizon Global Settings:  

Focusing on Horizon environments, this KB article addresses the issue where the Enhanced Security status remains stuck in “PENDING ENHANCED” after switching the Message Security Mode from Enabled or Mixed to Enhanced in the Global Settings. It provides insights into the underlying causes, suggests relevant configuration adjustments, and guides administrators in resolving the issue effectively. 

top 10 new kb articles

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