Cloud Skyline Support Experience

Automated Endpoint Discovery

VMware Skyline Advisor Pro’s Automated Endpoint Detection feature, which currently supports Aria Operations (formerly vRealize Operations), Aria Automation (Formerly vRealize Automation), and Aria Suite Lifecycle (formerly vRealize Lifecycle Manager) will automatically detect unconnected endpoints and recommend that you connect them.

And, if you’re currently a Skyline customer, here’s why this feature is such a gamechanger.

Prior to Automated Endpoint Discovery, customers, like you, had to manually add each endpoint, and while our team tried to alleviate the tedium of this manual process with the introduction of the productivity-boosting Bulk Import feature, you still had to:

  • Assess your environment’s inventory.
  • Determine what there as far as supported endpoints.
  • Add them to our Bulk Import template for the Collector connect to.

And, as with all manual processes, the potential for human error is there. You could miss some endpoints.

So, needless to say, the benefits of Skyline’s automated endpoint discovery feature are two-fold:

  1. With Skyline acting as an extra set of eyes, you have greater visibility into your environment, knowing that the reported inventory is reliable.
  2. With the expanded coverage that comes with the additional endpoints, you have the availability to proactively avoid more issues.

Below is breakdown of the process. Customers have told us that it’s quick, taking minutes to do! I’m hoping the documentation here can get it down to seconds. And, if you need additional clarity, be sure to check out the video at the end of the blog.

  1. When Skyline Advisor Pro notifies you that you have unconnected endpoints on its Dashboard, click the Add button.
  2. While on the Inventory Page, select the endpoints that you’d like to add by picking the appropriate checkboxes.
  3. Select Generate CSV.
  4. When the CSV file is generated, you’ll need edit it to include the Username and Password for each endpoint. If you have Thumbprint information, feel free to add that as well. If not, leave this column completely blank.
  5. Note: For the next step, you’ll need to open a new browser window to access your Skyline Collector, since you’ll be leveraging the Skyline Collector’s Bulk Product Operations feature to complete the process.
  6. Open a web browser and enter the fully-qualified domain name (FQDN) or IP address of the Skyline Collector.
  7. Log In to the Skyline Collector web interface.
  8. Click on Configuration.
  9. Click on Import & Update Products. If Bulk Product Operations is not enabled, click Continue to agree to participate in the Customer Experience Improvement Program (CEIP).
  10. Click Select A File and locate the template file (CSV). The Collector will parse and verify the template file (CSV). A summary of the bulk product operation will be displayed. At least one product in the template file (CSV) must have an Executability status of Ready. You can also drag & drop your template file (CSV) from your local machine to the Import & Update Products page.
  11. Click Execute Operations to run bulk product operations.
  12. You can stop the bulk product operation while it is in progress by clicking Stop Bulk Operation.
  13. The Last Operation Status will display the results of the bulk product operation. If there are any failed operations, click View Failed Operations to view why some/all bulk product operations were unable to execute. Click Download Failed Operations CSV to download a template file (CSV) containing the products that failed execution from the Review Failed Operations page. View the Reason For Failure column to determine why the bulk product operation failed for the particular object.

Watch an overview of the Automated Endpoint Detection feature, as well access Skyline Collector Documentation here.