KB Digest Knowledge Base

Workaround to access the VMware KB during a scheduled KB maintenance window

As there is a planned kb.vmware.com maintenance window coming up this Sunday, November 8th @ 8AM UTC, we thought it was a good time to create this short blog post and share details of a workaround to access VMware KB content using the Google Cache. We hope this may help some customers in need of KB assistance during the maintenance window.

Notes:

  • There is no guarantee that all VMware KB content is cached, but the chance is very high if the content is recent and popular.
  • There is a small possibility that the content has changed since Google cached it, check the date to be sure the information is fresh.

To access Google cached versions of VMware KBs:

  1. Do a search of the VMware KB in Google. In this example, I am using the query “ESXI 7.0 upgrade”Query: site:kb.vmware.com ESXi 7.0 upgrade
  2. On the result, you want to view click the down arrow beside the result and click Cached.
  3. The Google cached version of the page loads.For example https://webcache.googleusercontent.com/search?q=cache:h1yQ50mGabAJ:https://kb.vmware.com/s/article/78205

Other options for knowledge assistance during the VMware KB downtime window:

 

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