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Here is our Top 20 KB list for April 2015. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

1. VMware ESXi 5.x host experiences a purple diagnostic screen mentioning E1000PollRxRing and E1000DevRx (2059053)

2. Troubleshooting Fusion virtual machine performance issues (1015676)

3. ESXi host cannot initiate vMotion or enable services and reports the error: Heap globalCartel-1 already at its maximum size.Cannot expand (2085618)

4. Installing async drivers on VMware ESXi 5.x and ESXi 6.0.x (2005205)

5. Installing Windows in a virtual machine using VMware Fusion Easy Install (1011677)

6. Installing vCenter Server 5.5 best practices (2052334)

7. Manually deleting linked clones or stale virtual desktop entries from the View Composer database in VMware View Manager and Horizon View (2015112)

8. Correlating VMware products build numbers to update levels (1014508)

9. Purging old data from the database used by VMware vCenter Server (1025914)

10. Installing VMware Tools in a Fusion virtual machine running Windows (1003417)

11. Resetting the VMware vCenter Server 5.x Inventory Service database (2042200)

12. Commands to monitor snapshot deletion in VMware ESXi/ESX (1007566)

13. Investigating virtual machine file locks on ESXi/ESX (10051)

14. Troubleshooting Fusion virtual machine startup issues (1014534)

15. Unmounting a LUN or detaching a datastore/storage device from multiple VMware ESXi 5.x/6.0 hosts (2004605)

16. Powering off a virtual machine on an ESXi host (1014165)

17. Troubleshooting networking and internet connection issues in VMware Fusion (1016466)

18. Troubleshooting printer connection issues in VMware Fusion (1014535)

19. Determining Network/Storage firmware and driver version in ESXi/ESX 4.x, ESXi 5.x and ESXi 6.x (1027206)

20. Upgrading to vCenter Server 5.5 best practices (2053132)