We’ve noticed a number of you who are encountering an error when attempting to access the VMware Knowledgebase, whether it be the main landing page, or a specific article in the KB. You see something like:

Access Denied – You don’t have permission to access “” on this server.

We are aware of the problem and are investigating the issue on our servers, but in the meantime we want everyone to know the work-around. Go into the menu of the browser you are using and clear both the cookies and the cache.  Then reload the KB URL – it should then work.

We apologize for this inconvenience.