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This video discusses and demonstrates how to find your Customer Number in My VMware.

The Customer Number is a 10-digit numeric unique identifier that is assigned to each customer. The Customer Number is created when you create a My VMware profile or when a new order is placed for users that do not have a My VMware profile. Customer Numbers are unique to individuals (similar to a personal identification number).

You can use your Customer Number to:

  • Log in to My VMware
  • File Support Requests by phone using the interactive voice response system (IVR)
  • When working directly with a Customer Service Representative