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Top 20 Articles for April 2014

Here is our Top 20 KB list for April 2014. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Response to OpenSSL security issue CVE-2014-0160/CVE-2014-0346 a.k.a: “Heartbleed” (2076225)
  2. VMware ESXi 5.x host experiences a purple diagnostic screen mentioning E1000PollRxRing and E1000DevRx (2059053)
  3. Installing Windows in a virtual machine using VMware Fusion Easy Install (1011677)
  4. Installing async drivers on VMware ESXi 5.0, 5.1, and 5.5 (2005205)
  5. Re-pointing and re-registering VMware vCenter Server 5.1 / 5.5 and components (2033620)
  6. Resolving OpenSSL Heartbleed for VMware vCenter Server 5.5 (2076692)
  7. Resolving OpenSSL Heartbleed for ESXi 5.5 – CVE-2014-0160 (2076665)
  8. Purging old data from the database used by VMware vCenter Server 4.x and 5.x (1025914)
  9. Troubleshooting Fusion virtual machine performance issues (1015676)
  10. Investigating virtual machine file locks on ESXi/ESX (10051)
  11. Unmounting a LUN or detaching a datastore/storage device from multiple VMware ESXi 5.x hosts (2004605)
  12. Uninstalling and manually installing VMware Tools in VMware Fusion (1014522)
  13. Determining Network/Storage firmware and driver version in ESXi/ESX 4.x and ESXi 5.x (1027206)
  14. Resetting the VMware vCenter Server 5.x Inventory Service database (2042200)
  15. Installing VMware Tools in a Fusion virtual machine running Windows (1003417)
  16. Permanent Device Loss (PDL) and All-Paths-Down (APD) in vSphere 5.x (2004684)
  17. Manually deleting linked clones or stale virtual desktop entries from the View Composer database in VMware View Manager and Horizon View (2015112)
  18. Upgrading to vCenter Server 5.5 best practices (2053132)
  19. Installing or upgrading to ESXi 5.5 best practices (2052329)
  20. Installing vCenter Server 5.5 best practices (2052334)


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