Submit support requests and receive troubleshooting alerts with vSphere Web Client

Do you want to shorten the time it takes to submit a support request and upload diagnostic support data to GSS? Do you wish to be notified about latent technical issues in your VMware vSphere environment before they impact your environment so you can spend less time troubleshooting and more time on important business?

If you answered yes to either of these questions, then VMware vCenter Support Assistant 5.5 can help. Support Assistant is a free VMware vCenter Server plug-in available to anyone with VMware support entitlements – regardless of whether that entitlement is via subscription or paid-for incident packs.

This latest release builds on the previous release’s ability to open and manage support requests directly in the vSphere Web Client. vCenter Support Assistant 5.5 introduces new functionality that automates the process of collecting and uploading ESXi and vCenter Server support bundles, and matches this data to a continuously updated list of known customer issues to provide you with proactive alerts and recommended fixes. Furthermore, diagnostic support data is transmitted over either HTTPS or FTP and is sent directly to VMware without going through intermediaries.

To save time and improve your support experience, download vCenter Support Assistant 5.5 for free today!

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Support Assistant 5.5 figure 1 Support Assistant 5.5 figure 2