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Here is our Top 20 KB list for December 2013. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. ESXi 5.x host experiences a purple diagnostic screen with errors for E1000PollRxRing and E1000DevRx (2059053)
  2. Downloading and installing VMware Fusion (2014097)
  3. Determining Network/Storage firmware and driver version in ESXi/ESX 4.x and ESXi 5.x (1027206)
  4. Troubleshooting Fusion virtual machine performance issues (1015676)
  5. Investigating virtual machine file locks on ESXi/ESX (10051)
  6. Permanent Device Loss (PDL) and All-Paths-Down (APD) in vSphere 5.x (2004684)
  7. Installing Windows in a virtual machine using VMware Fusion Easy Install (1011677)
  8. Re-pointing and re-registering VMware vCenter Server 5.1 / 5.5 and components (2033620)
  9. Upgrading to vCenter Server 5.5 best practices (2053132)
  10. Purging old data from the database used by VMware vCenter Server 4.x and 5.x (1025914)
  11. Installing async drivers on ESXi 5.0/5.1/5.5 (2005205)
  12. Troubleshooting networking and internet connection issues in VMware Fusion (1016466)
  13. Understanding virtual machine snapshots in VMware ESXi and ESX (1015180)
  14. Unmounting a LUN or detaching a datastore/storage device from multiple ESXi 5.x hosts (2004605)
  15. Restarting the Management agents on an ESXi or ESX host (1003490)
  16. ESXi/ESX hosts in APD may appear Not Responding in vCenter Server (1030980)
  17. Installing or upgrading to ESXi 5.5 best practices (2052329)
  18. Broadcom 5719/5720 NICs using tg3 driver become unresponsive and stop traffic in vSphere (2035701)
  19. Manually deleting linked clones or stale virtual desktop entries from VMware View Manager and Horizon View (1008658)
  20. Installing VMware Tools in a Fusion virtual machine running Windows (1003417)