Uploading diagnostic information for VMware through the Secure FTP portal

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VMware recently launched the new VMWARE Secure Data Transfer portal which offers the ability to upload diagnostic information and files to VMware in a safe and secure way. To address a Support Request, VMware Technical Support may request diagnostic information from the affected VMware products. Our video today provides a demonstration of the procedures necessary to upload Read more...

vCenter Support Assistant version 5.5 is now available

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Submit support requests and receive troubleshooting alerts with vSphere Web Client Do you want to shorten the time it takes to submit a support request and upload diagnostic support data to GSS? Do you wish to be notified about latent technical issues in your VMware vSphere environment before they impact your environment so you can Read more...

New KB articles published for week ending 1/25/14

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Socialcast On Premise Deleting or wiping all community data in Socialcast On Premise (2070108) Date Published: 1/23/2014 VMware ESX Host using Distributed Switch disconnects from the network after changing the DV-Uplink name (2009105) Date Published: 1/20/2014 VAAI hardware acceleration status appears as Unknown on HP XP20000 series arrays (2016018) Date Published: 1/24/2014 Support for Zerto Read more...

New KB articles published for week ending 1/18/14

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VMware ESX 4 concurrent vMotion Migrations per host when using VMware vSphere Distributed Switch or Cisco Nexus 1000v (2068664) Date Published: 1/14/2014 Hardware faults on ESXi hosts (2069475) Date Published: 1/17/2014 VMware ESXi Starting an ESXi host that has custom defined resource pool with predefined memory reservation might result in failure after an upgrade (2066894) Read more...

FREE: vCloud Hybrid Service Instructional Videos

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A new set of free vCloud Hybrid Service (vCHS) Instructional s provide a technical tour of the vCloud Hybrid Service, what it is, how you can procure it, use cases, follow-on training, and more. Each video is under 10 minutes and is a valuable start to your vCHS learning. Be sure to take the quiz Read more...