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Here is our Top 20 KB list for November 2013. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. ESXi 5.x host experiences a purple diagnostic screen with errors for E1000PollRxRing and E1000DevRx (2059053)
  2. Troubleshooting Fusion virtual machine performance issues (1015676)
  3. Downloading and installing VMware Fusion (2014097)
  4. Troubleshooting networking and internet connection issues in VMware Fusion (1016466)
  5. Installing Windows in a virtual machine using VMware Fusion Easy Install (1011677)
  6. Re-pointing and re-registering VMware vCenter Server 5.1 / 5.5 and components (2033620)
  7. Broadcom 5719/5720 NICs using tg3 driver become unresponsive and stop traffic in vSphere (2035701)
  8. Installing async drivers on ESXi 5.0/5.1/5.5 (2005205)
  9. Installing or upgrading to ESXi 5.5 best practices (2052329)
  10. Unmounting a LUN or detaching a datastore/storage device from multiple ESXi 5.x hosts (2004605)
  11. Investigating virtual machine file locks on ESXi/ESX (10051)
  12. Original Equipment Manufacturer (OEM) Partner Activation Code (PAC) portal (2011587)
  13. Manually deleting linked clones or stale virtual desktop entries from the View Composer database in VMware View Manager 4.5 and later (2015112)
  14. Manually deleting linked clones or stale virtual desktop entries from VMware View Manager and Horizon View (1008658)
  15. Troubleshooting Fusion virtual machine startup issues (1014534)
  16. Purging old data from the database used by VMware vCenter Server 4.x and 5.x (1025914)
  17. Restarting the Management agents on an ESXi or ESX host (1003490)
  18. Uninstalling, reinstalling, and upgrading VMware Fusion (1014529)
  19. Using esxtop to identify storage performance issues for ESX / ESXi (multiple versions) (1008205)
  20. Installing vCenter Server 5.5 best practices (2052334)