In today’s new video tutorial, we discuss and demonstrate the process for manually collecting diagnostic logs from the Android VMware Switch.
The normal method to collect the logs from a VMware Ready device is using the VMware Horizon Mobile Server console or through the Horizon Workspace console to which the device is connected. However, if the device fails to connect to the server, you may have to collect the logs from the device itself.
This video provides steps to collect the logs from a VMware Ready device on which the VMware Switch application is installed when other methods are not applicable.
For additional information, see VMware Knowledge Base article Manually collecting diagnostic logs from the Android VMware Switch (2058741).