Here is our Top 20 KB list for August 2013. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Uploading diagnostic information for VMware (1008525)
  2. Downloading and installing VMware Fusion (2014097)
  3. Installing async drivers on ESXi 5.x (2005205)
  4. Broadcom 5719/5720 NICs using tg3 driver become unresponsive and stop traffic in vSphere (2035701)
  5. Manually deleting linked clones or stale virtual desktop entries from VMware View Manager and Horizon View (1008658)
  6. Re-pointing and re-registering VMware vCenter Server 5.1.x and components (2033620)
  7. Manually deleting linked clones or stale virtual desktop entries from the View Composer database in VMware View Manager 4.5 and later (2015112)
  8. Investigating virtual machine file locks on ESXi/ESX (10051)
  9. Purging old data from the database used by VMware vCenter Server 4.x and 5.x (1025914)
  10. Creating a persistent scratch location for ESXi 4.x and 5.x (1033696)
  11. Unmounting a LUN or detaching a datastore/storage device from multiple ESXi 5.x hosts (2004605)
  12. Installing Windows in a virtual machine using VMware Fusion Easy Install (1011677)
  13. Restarting the Management agents on an ESXi or ESX host (1003490)
  14. Installing or upgrading to ESXi 5.1 best practices (2032756)
  15. Upgrading to vCenter Server 5.1 best practices (2021193)
  16. Recreating a missing virtual machine disk (VMDK) descriptor file (1002511)
  17. Troubleshooting Fusion virtual machine performance issues (1015676)
  18. VMware Horizon View Best Practices (1020305)
  19. Powering off a virtual machine on an ESXi host (1014165)
  20. Creating a snapshot for a virtual machine fails with the error: File is larger than maximum file size supported (1012384)