Here is our Top 20 KB list for January 2013. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Installing or upgrading to ESXi 5.1 best practices (2032756)
  2. Creating a persistent scratch location for ESXi 4.x and 5.x (1033696)
  3. Purging old data from the database used by vCenter Server (1025914)
  4. Upgrading to vCenter Server 5.1 best practices (2021193)
  5. Broadcom 5719/5720 NICs using tg3 driver become unresponsive and stop traffic in vSphere (2035701)
  6. Investigating virtual machine file locks on ESXi/ESX (10051)
  7. Installing async drivers on ESXi 5.x (2005205)
  8. Restarting the Management agents on an ESXi or ESX host (1003490)
  9. Unmounting a LUN or Detaching a Datastore/Storage Device from multiple ESXi 5.x hosts (2004605)
  10. Methods of upgrading to ESXi 5.1 (2032757)
  11. Installing VMware Tools in a Fusion virtual machine running Windows (1003417)
  12. Collecting diagnostic information for VMware ESX/ESXi using the vSphere Client (653)
  13. Original Equipment Manufacturer (OEM) Partner Activation Code (PAC) portal (2011587)
  14. Using esxtop to identify storage performance issues (1008205)
  15. Accessing VMware downloads (2006993)
  16. Repointing and reregistering VMware vCenter Server 5.1.x and components (2033620)
  17. Manually deleting linked clones or stale virtual desktop entries from VMware View Manager 3.x and 4.0.x (1008658)
  18. Recreating a missing virtual machine disk (VMDK) descriptor file (1002511)
  19. Uninstalling and manually installing VMware Tools in VMware Fusion (1014522)
  20. Commands to monitor snapshot deletion in ESX 2.5/3.x/4.x and ESXi 3.x.x/4.x.x/5.x (1007566)