We recently heard some complaints about how VMware Workstation behaves when using USB 3.0 devices. One Tweet said:
“Dear @vmware, why do you suck so much at handling USB 3.0 devices with Workstation? Sincerely, <name omitted>”
We wondered if any Knowledgebase articles existed that could mitigate these issues and we were right – two articles in the KB address existed. What we decided however, is that these articles could use some significant beefing up. We don’t know if every customer encountering issues with USB 3.0 saw our KB articles, but if they did, they clearly did not help. We took this as an action item to see what we could do about it.
We got several support engineers to review these articles and update them with new information. Here are the two new and improved KBs. We heard you and we responded.
