Here is our Top 20 KB list for December 2012. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.
- Downloading and installing VMware Fusion (2014097)
- Uploading diagnostic information to VMware (1008525)
- Virtual machines fail while using 3D applications after applying Apple MacBook Air and MacBook Pro Update 2.0 (2040249)
- Restarting the Management agents on an ESXi or ESX host (1003490)
- Collecting diagnostic information for VMware ESX/ESXi using the vSphere Client (653)
- Original Equipment Manufacturer (OEM) Partner Activation Code (PAC) portal (2011587)
- Creating a persistent scratch location for ESXi 4.x and 5.x (1033696)
- Unmounting a LUN or Detaching a Datastore/Storage Device from multiple ESXi 5.x hosts (2004605)
- Installing Windows in a virtual machine using VMware Fusion Easy Install (1011677)
- Broadcom 5719/5720 NICs using tg3 driver become unresponsive and stop traffic in vSphere (2035701)
- Purging old data from the database used by vCenter Server (1025914)
- Installing or upgrading to ESXi 5.1 best practices (2032756)
- Installing VMware Tools in a Fusion virtual machine running Windows (1003417)
- Installing async drivers on ESXi 5.x (2005205)
- Uninstalling and manually installing VMware Tools in VMware Fusion (1014522)
- Upgrading to vCenter Server 5.1 best practices (2021193)
- Investigating virtual machine file locks on ESXi/ESX (10051)
- Methods of upgrading to ESXi 5.1 (2032757)
- Configuring syslog on ESXi 5.0 (2003322)
- Permanent Device Loss (PDL) and All-Paths-Down (APD) in vSphere 5.0 (2004684)
