As we looking at recent search queries and Google links to our KB articles, we’re noticing a trend. Many of you are referring to our products as simply VMware, rather than including the product name (VMware Fusion). This is fine if the problem you’re having is unique enough, but if the issue is general (like “not enough disk space”), you might get page after page of results that are irrelevant to you. This will be true whether you use Google search or our own KB search page.
If you’re getting too many search results that don’t help you, try including your product name (“Fusion”, “View”), and not just our name (“VMware”).
For more tips like this, and a multimedia presentation that ties everything together, have a look at KB article: Searching the VMware Knowledge Base (9268797).
Watch for our Hidden Gem posts in the near future for each of our Desktop products.