In case you missed it, William Lam posted a couple of days ago on the vSphere Blog about where customers should go if they have questions and are looking for support for VMware’s API and SDK. I won’t duplicate William’s post here, but the part that was important to us in GSS was his mention of the VMware SDK Support Program, which has been around for a few years, but is not that well known.

“The folks on the team are experts in the VMware’s APIs and SDKs and support a variety of products ranging from vSphere, vSphere Web Client, vCloud Director, vCloud Automation Center just to name a few and you can find the complete list here.”

We recommend checking out William’s full post, it includes addition information for 3rd party vendors and partners.