We’ve been doing some trending analysis to figure out the issues that our support folks are running into, beginning with System Management and Networking. Based on our analysis so far, here are the 5 top areas where our customers are encountering issues today. For each problem area, we provide the most frequent resolutions to those problems.
Top Issues in System Management
| vCenter Server installation issues | Troubleshooting a failed vCenter Server installation (1003890) |
| Problems with ESXi hosts (hardware issues) | Common ESX/ESXi host configuration issues which can cause virtual machines to become unresponsive (1007813) |
| vCenter Server database problems corrupt or slow | Troubleshooting vCenter Server database configuration issues (1003960) |
| Issues virtual machines, not able to manipulate them (ie. Power Operations, vMotion, etc.) | Troubleshooting a virtual machine that has stopped responding (1007819) |
| Issues getting performance statistics from vCenter | Troubleshooting gaps in performance data or missing performance data in vCenter Server (1003878) |
Top Issues in Networking
| Network Datapath problems | Identifying Fibre Channel, iSCSI, and NFS storage issues on ESX/ESXi hosts (1003659) |
| Network Performance issues | Troubleshooting network performance issues in a vSphere environment (1004087) |
| Network Guest OS issues | Troubleshooting virtual machine network connection issues (1003893) |
| Networking Host Issues | Identifying Fibre Channel, iSCSI, and NFS storage issues on ESX/ESXi hosts (1003659) |
| Network vSS issues | ESX/ESXi hosts have intermittent or no network connectivity (1004109) |