Here is our Top 20 KB list for May 2012. This list is ranked by the number of times a VMware Support Service Request was resolved by following the steps in a published Knowledge Base article.
- Enhanced vMotion Compatibility (EVC) processor support (1003212)
- Troubleshooting VMware High Availability (HA) (1001596)
- Best practices for using and troubleshooting VMware Converter (1004588)
- Enabling syslog on ESXi 3.5 and 4.x (1016621)
- Restarting the Management agents on an ESX or ESXi Server (1003490)
- Investigating virtual machine file locks on ESX/ESXi (10051)
- Purging old data from the database used by vCenter Server (1025914)
- Collecting diagnostic information for VMware vCloud Director (1026312)
- Recreating a missing virtual machine disk (VMDK) descriptor file (1002511)
- vSphere handling of LUNs detected as snapshot (1011387)
- ESXi 4.1 virtual machine fails to power on with the error: FoundryVMDirectlyOpenSocketToVMX: Failed to create socket pair (1035564)
- Virtual machines stop responding when any LUN on the host is in an all-paths-down (APD) condition (1016626)
- Manually deleting linked clones or stale virtual desktop entries from VMware View Manager 3.x and 4.0.x (1008658)
- Collecting diagnostic information for Lab Manager 4.x (1012324)
- Updating rollup jobs after the error: Performance data is currently not available for this entity (1004382)
- VMware Capacity Planner Enterprise or Collection Dashboard does not display data for a Project (1034417)
- Creating a persistent scratch location for ESXi (1033696)
- ESX 4.x host fails to boot after power operation with the error: fsck.ext3: Unable to resolve UUID (1017162)
- Troubleshooting transaction logs on a Microsoft SQL database server (1003980)
- Upgrading ESX/ESXi 3.5 or 4.0 to ESX 4.1 (1022140)