Have you ever tried searching the VMware KB and had difficulty finding what you were looking for? Well, you wouldn’t be the only person to feel that way. Customers and VMware employees alike have been asking for a better explanation of how to effectively search the knowledge base.
Kilian Walker, our Interactive Presentation Designer, has put together a SlideRocket presentation that talks about how the search works and gives you some tips. We have embedded the presentation for you below, but if you’d like to check out the KB article it relates to, you can find it here.
Kilian covers how the search operators work, the different searching options (by phrase or KB article ID), and the search behavior.
We hope this SlideRocket presentation helps with your searching experience on kb.vmware.com.