Here is our Top 20 KB list for April 2012. This list is ranked by the number of times a VMware Support Service Request was resolved by following the steps in a published Knowledge Base article.
- Super Users and Procurement Contacts in My VMware (2011011)
- Adding and removing users in My VMware (2016235)
- My VMware FAQ (2014350)
- Upgrading license keys in My VMware (2006974)
- Users and permissions in My VMware (2006977)
- Viewing, editing, and copying user permissions in My VMware (2006978)
- Enhanced vMotion Compatibility (EVC) processor support (1003212)
- Restarting the Management agents on an ESX or ESXi Server (1003490)
- Virtual machine does not power on because of locked files (10051)
- Consolidating snapshots (1007849)
- Collecting diagnostic information for VMware ESX/ESXi using the vm-support command (1010705)
- Understanding virtual machine snapshots in VMware ESXi and ESX (1015180)
- Methods of upgrading to ESXi 5.0 (2004501)
- Best practices for virtual machine snapshots in the VMware environment (1025279)
- Installing async drivers on ESXi 5.0 (2005205)
- Diagnosing an ESX or ESXi host that is Disconnected or Not Responding in vCenter Server (1003409)
- Best practices for using and troubleshooting VMware Converter (1004588)
- Recreating a missing virtual machine disk (VMDK) descriptor file (1002511)
- Installing async drivers on ESX/ESXi 4.x (1032936)
- Unpresenting a LUN containing a datastore from ESX/ESXi 4.x (1015084)
