Here is our Top 20 KB list for November 2011. This list is ranked by the number of times a VMware Support Service Request was resolved by following the steps in a published Knowledge Base article.
- Troubleshooting VMware High Availability (HA) (1001596)
- Recreating a missing virtual machine disk (VMDK) descriptor file (1002511)
- Best practices for using and troubleshooting VMware Converter (1004588)
- Enhanced VMotion Compatibility (EVC) processor support (1003212)
- Restarting the Management agents on an ESX or ESXi Server (1003490)
- Upgrading to vCenter Server 5.0 best practices (2003866)
- Consolidating snapshots (1007849)
- Virtual machine does not power on because of locked files (10051)
- Using esxtop to identify storage performance issues (1008205)
- Collecting diagnostic information for VMware Fusion (1003894)
- Purging old data from the database used by vCenter Server (1025914)
- Enabling syslog on ESXi 3.5 and 4.x (1016621)
- Diagnosing an ESX or ESXi host that is Disconnected or Not Responding in vCenter Server (1003409)
- Manually deleting linked clones or stale virtual desktop entries from VMware View Manager (1008658)
- Cloning and converting virtual machine disks with vmkfstools (1028042)
- Collecting diagnostic information for VMware ESX/ESXi using the vm-support command (1010705)
- Upgrading to ESX 4.1 and vCenter Server 4.1 best practices (1022104)
- Collecting diagnostic information for VMware ESX/ESXi using the vSphere Client (653)
- Understanding virtual machine snapshots in VMware ESX (1015180)
- Virtual machines stop responding when any LUN on the host is in an all-paths-down (APD) condition (1016626)
