Popular Knowledge Base Articles

Top 20 Articles for September 2011

Here is our Top 20 KB list for September 2011. This list is ranked by the number of times a VMware Support Service Request was resolved by following the steps in a published Knowledge Base article.

  1. Troubleshooting VMware High Availability (HA) (1001596)
  2. Enhanced VMotion Compatibility (EVC) processor support (1003212)
  3. Restarting the Management agents on an ESX or ESXi Server (1003490)
  4. Collecting diagnostic information for VMware Fusion (1003894)
  5. Enabling syslog on ESXi 3.5 and 4.x (1016621)
  6. Virtual machine does not power on because of locked files (10051)
  7. Uninstalling, reinstalling, and upgrading VMware Fusion (1014529)
  8. Best practices for using and troubleshooting VMware Converter (1004588)
  9. Consolidating snapshots (1007849)
  10. Committing snapshots when there are no snapshot entries in the snapshot manager (1002310)
  11. Recreating a missing virtual machine disk (VMDK) descriptor file (1002511)
  12. How to install async drivers on ESX/ESXi 4.x (1032936)
  13. Manually deleting linked clones or stale virtual desktop entries from VMware View Manager (1008658)
  14. Unpresenting a LUN containing a datastore from ESX 4.x and ESXi 4.x (1015084)
  15. Using esxtop to identify storage performance issues (1008205)
  16. Moving from Fusion 2 or 3 to Fusion 4 (2005070)
  17. Upgrading to ESX 4.1 and vCenter Server 4.1 best practices (1022104)
  18. Purging old data from the database used by vCenter Server (1025914)
  19. Best practices for virtual machine snapshots in the VMware environment (1025279)
  20. Cloning and converting virtual machine disks with vmkfstools (1028042)