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Monthly Archives: October 2011

New Articles Published for Week Ending 10/29/11

Apache Tomcat 7
Disabling encoded character parsing with IIS and isapi_redirect.dll (2008465)
Date Published: 10/26/2011

Shavlik
Submitting feature requests for Shavlik products (2008381)
Date Published: 10/25/2011
Shavlik NetChk Protect and vProtect firewall and proxy exceptions list (2006671)
Date Published: 10/25/2011
Shavlik NetChk Protect service pack deployment guidelines (2006673)
Date Published: 10/26/2011
Command line syntax for the Shavlik Remote Scheduler service (2008379)
Date Published: 10/25/2011
Bulletin MSST-001 shows missing after a scan and deployment with Shavlik NetChk Protect (2008378)
Date Published: 10/24/2011
Manually downloading patch data files for Shavlik NetChk Protect consoles in secure environments (2008384)
Date Published: 10/26/2011
Automatic download of data files and engine in Shavlik NetChk Protect fails (2008385)
Date Published: 10/25/2011
Understanding patch supersedence in Shavlik NetChk Protect patch scans (2006672)
Date Published: 10/25/2011
Launching Shavlik NetChk Protect fails with the error: Expected DTD markup was not found. Line 3, position 3 (2008389)
Date Published: 10/24/2011
Scan results fail to import into the database in Shavlik NetChk Protect and vProtect (2008390)
Date Published: 10/24/2011
Deciphering Shavlik NetChk Protect Deployment Tracker status notes (2006675)
Date Published: 10/26/2011
Deploying the Shavlik NetChk Protect patch fails with the error: Patch does not appear to be signed (2008393)
Date Published: 10/24/2011

VMware ESX
Adding a VMFS datstore through vSphere Client or vCenter Server fails with the error: The operation failed because the specified directory path is incorrect (2006035)
Date Published: 10/27/2011
Issues known to occur after upgrading vSphere 4.1 Update 2 to vSphere 5.0 (2007404)
Date Published: 10/28/2011
Windows 2008 R2 machine blue screens after installing VMware Tools (2008348)
Date Published: 10/25/2011

VMware ESXi
Mac OS X virtual machines older than version 10.5.8 configured with more than 8 virtual ethernet adapters fail to boot (2005673)
Date Published: 10/25/2011
Installing ESXi 5.0 fails with the error: Fatal error: 32 (Syntax) (2007475)
Date Published: 10/25/2011
Using vShield Endpoint 5.0 and vShield Data Security 5.0 with vSphere 4.1 (2008084)
Date Published: 10/25/2011
Understanding SCSI plug-in NMP errors/conditions in ESX/ESXi 4.x (2004086)
Date Published: 10/27/2011
Active Directory virtual machine boots continuously in safe mode after a reboot (2005934)
Date Published: 10/27/2011
Determining the amount of memory installed from the ESXi command line (2005821)
Date Published: 10/26/2011
Adding a third-party firewall extension to ESXi 5.0 (2005304)
Date Published: 10/24/2011
Copy and paste not working in a Mac OS X virtual machine console (2006100)
Date Published: 10/27/2011

VMware Fusion
vmrun error: This operation is not supported on this guest. (2008551)
Date Published: 10/27/2011
Disabling the registration, antivirus install, and user experience program dialogs in VMware Fusion (2008647)
Date Published: 10/28/2011
Upgrading VMware Fusion or VMware Tools in a virtual machine fails with the error: CDS Internal Client Error (3033) (2008523)
Date Published: 10/27/2011

VMware Service Manager
Horizontal scroll bar not visible when drilling down into a monitor in VMware Service Manager 9.0 (2004911)
Date Published: 10/27/2011
Officers do not receive email notifications when a note is added to a call after upgrading to VMware Service Manager 9.0 RP9 (2005928)
Date Published: 10/25/2011
The F8 shortcut does not navigate between the Action and History tabs in the Service Manager Call Screen (2007721)
Date Published: 10/28/2011
Tasks within a workflow do not show the correct status (2008334)
Date Published: 10/25/2011
The email received for a scheduled report shows the wrong dates for the report period (2008614)
Date Published: 10/28/2011
Assigning administrative rights to an officer in VMware Service Manager (2003803)
Date Published: 10/27/2011
Enabling concurrent licenses in VMware Service Manager 9.0 (2003934)
Date Published: 10/27/2011
Differentiating between standard reports and customized reports in Service Manager (2008040)
Date Published: 10/27/2011
Scheduled Reports option is grayed out in VMware Service Manager 9.0 (2005090)
Date Published: 10/26/2011
SLM columns in Monitor Drill Down do not retain size and column headers are incorrect (2005909)
Date Published: 10/25/2011
You cannot delete an empty shopping cart on Customer Portal in VMware Service Manager 9.0 (2005916)
Date Published: 10/26/2011
New options in the Service Manager 9.x Incoming Email settings (2006080)
Date Published: 10/28/2011

VMware ThinApp
ThinApp AppSync does not update changes to ThinDirect.txt for a virtual browser with ThinDirect redirection (1033200)
Date Published: 10/26/2011

VMware vCenter CapacityIQ
Licensing CapacityIQ 1.5.x using a per CPU license (2008331)
Date Published: 10/24/2011

VMware vCenter Configuration Manager
vCenter Configuration Manager SSRS reports fail to load with the error: A web service error has occurred performing an SRS security request (2008584)
Date Published: 10/28/2011
Virtual machine guest OS is reported incorrectly in vCenter Configuration Manager (2002620)
Date Published: 10/24/2011

VMware vCenter Server
Redirecting VMware High Availability logs to a datastore (2004577)
Date Published: 10/24/2011
vNetwork Distributed Switch enhancements in vSphere 5.0 (2005273)
Date Published: 10/24/2011
Logging into vCenter Server using the vSphere Client fails with the error: Incorrect username or password (2005824)
Date Published: 10/24/2011
Joining vCenter Server to a Linked Mode group after upgrading to vCenter Server 5.0 fails with error: Instance "VMwareVCMSDS" is already in linked mode (2005930)
Date Published: 10/26/2011
Installing vSphere Client 5.0 in Windows Server 2003 R2 fails with the error: Failed to create service for hcmon driver (2006486)
Date Published: 10/28/2011
VMware VirtualCenter Server Service fails to start with the vpxd log error: W32Util_RegisterEventLog: Could not open registry key (2005164)
Date Published: 10/24/2011
Dropped SNMP packages when vCenter Server has more than one IP address (2005455)
Date Published: 10/24/2011
VMware VirutalCenter Management Webservices service fails to start (2005743)
Date Published: 10/26/2011
About the ESXi 5.0 firewall (2005284)
Date Published: 10/24/2011
VMware vCenter Storage Monitoring Service fails with the error: Unable to retrieve health data from http://localhost/sms/health.xml (2007834)
Date Published: 10/25/2011
Unknown device status in the Hardware Status tab of the vSphere Client (2008237)
Date Published: 10/25/2011

VMware vCenter Server Appliance
Deploying vCenter Server Appliance 5.0  (2007619)
Date Published: 10/25/2011

VMware vCenter Site Recovery Manager
vCenter Site Recover Manager site pairing fails with the error: A specified parameter was not correct. RemoteSite.name (2004015)
Date Published: 10/27/2011
SRM with SRDF Adapter test failover fails (2006181)
Date Published: 10/25/2011
Understanding Site Recovery Manager protection and recovery limits in a shared recovery-site (N:1) configuration (2008061)
Date Published: 10/26/2011

VMware vFabric Hyperic Server
The VMware vFabric Hyperic Server Agent deletes the mysql PID file (1031288)
Date Published: 10/25/2011
Unable to manage vFabric tcRuntime applications through vFabric Hyperic Server (2007886)
Date Published: 10/25/2011
Associating an escalation scheme to alerts defined for a specific resource group (1032017)
Date Published: 10/24/2011
Deleting a platform from VMware vFabric Hyperic Server fails with a permissions error (1031285)
Date Published: 10/24/2011

VMware vFabric tc Server
Installing Spring Insight Developer (2005415)
Date Published: 10/25/2011

VMware View Manager
Entitled pool does not appear when using a Thin Client  (2008396)
Date Published: 10/25/2011
Multi-monitor layouts are reset when the View Client is disconnected from a virtual machine (2006075)
Date Published: 10/27/2011
Silent install of VMware View Agent fails with the error: The specified Feature name not found in Feature table (2005901)
Date Published: 10/26/2011
Unable to connect to View Security Server after updating the View Client for iPad or Android (2008496)
Date Published: 10/26/2011

VMware vShield
Creating a user and changing the password in vShield (2005950)
Date Published: 10/24/2011

VMware vSphere Storage Appliance
vSphere Storage Appliance (VSA) network troubleshooting (2007363)
Date Published: 10/25/2011

Collecting diagnostic information for VMware View

Greetings KBTV friends!

We have a new video for you today. it is a short video, but one which will be useful for all users who ever have to troubleshoot their VMware View environments.

This video demonstrates how to collect the diagnostic information for the various components within a VMware View environment. This can be especially useful when working with VMware's Technical Support staff in relation to a Support Request you may have opened, as by providing them with the necessary log support data at the beginning of the investigation process will speed up the entire process and help you get back to a more stable environment as soon as possible. 

For additional details see Collecting diagnostic information for VMware View (1017939) in our Knowledge Base

 

New version of Android and iPad client terminate if self signed certificates are used

Just a heads up as we are seeing a lot of call volume today related to users who have updated to version 1.2 of the Android or iPad client and are unable to connect through their security server if they are using self-signed certificates.

We are working on getting a KB out on the issue as soon as we can, but I’m including the resolution below in case you are running into this.

To resolve the issue on the iPad:

  1. Click on the Settings icon
  2. Click on VMware View
  3. Click on Certificate Checking Mode on the right side
  4. Click on Allow the unverifiable connection

To resolve the issue on the Android:

  1. On the Add View Connection Servers page
  2. Press the Menu key
  3. Click on Security Mode
  4. Click on Allow the unverifiable connection

New File SR Page Now Fully Live

File an SR pageToday we have completed the roll-out of a brand new web page for filing your support requests for your VMware products. Over the past year we have been carefully studying the way this page was being used by our customers.

Here’s some of what we learned:

  • Most of you spent a lot of time searching for answers online before requesting help – upwards of an hour on Google, kb.vmware.com and the Communities
  • About half of you called in rather than use our web-based self-service portal
  • ~85% of you did not use the embedded Search bar on the old page, but…
  • Of the ~15% of you who did, most of you did find an answer
  • Most of the cases you reported we have solved before and captured the fix in a KB

Help Yourself!

The first thing you’ll notice is our new way of guiding you through a search using tag-cloud-driven interface. The idea is that with a few selections, you can quickly isolate the section of our content most relevant to you.

New File SR page

If you decide to use the tag cloud, each selection (and subsequent selection) refines the cloud and the results. Of course, you can always go the traditional route, and type in your query – our auto-complete will pipe up with suggestions.

We’re Listening

We want to hear from you, so please feel free to let us know what you like or what you would change in this thread in our Communities.

New Articles Published for Week Ending 10/22/11

Apache HTTP Server
Writing a support request for Apache HTTP Server (2003727)
Date Published: 10/19/2011

VMware ESX
Settings are lost after installing patch ESX410-201104001 on an ESX 4.1 Update1 host (2004745)

Date Published: 10/20/2011
Hardware Status tab sensors are missing after applying Patch ESX410-201104401 (2005853)
Date Published: 10/21/2011
NFS storage space details in vCenter Server appear blank (2007059)
Date Published: 10/21/2011
Upgrading Cisco Nexus 1000V before upgrading to ESXi 5.0 (2007959)
Date Published: 10/17/2011
Daylight Saving Time (DST) update in Russia, Canada and Netherland Antilles for 2011 (2007992)
Date Published: 10/17/2011
Upgrading VMware Tools on a Windows 2008 R2 system using Update Manager fails with the error: One or more services are disabled (2008031)
Date Published: 10/18/2011
Exporting virtual machine events from the Tasks & Events tab (2008204)
Date Published: 10/21/2011
Amount of free space reported on the host is incorrect in vCenter Server (2008367)
Date Published: 10/21/2011
Unable to install ESX/ESXi with Dell S Class PERC (2007900)
Date Published: 10/17/2011
Powering off the ESX host fails with the error: synchronizing scsi cache for disk sds (2008078)
Date Published: 10/19/2011

VMware ESXi
Unable to customize a guest operating system after upgrading to vSphere 5.0 (2005981)
Date Published: 10/18/2011
Powering on an Apple Mac OS X virtual machine fails with the error: The guest operating system ‘darwinGuest’ is not supported (2006093)
Date Published: 10/19/2011
Cannot install the vSphere HA (FDM) agent on an ESXi host (2007739)
Date Published: 10/19/2011
HA & DRS appear disabled when a Storage Profile is enabled / disabled on a cluster (2008203)
Date Published: 10/22/2011
VMware ESX/ESXi fails to install, becomes unresponsive during boot, or experiences a purple diagnostic screen when using KVM device (2008215)
Date Published: 10/20/2011
Unable to add a VMFS volume in ESX/ESXi 4.1 (1026315)
Date Published: 10/18/2011
No overlay instance exists for distributed port (2007287)
Date Published: 10/19/2011
VXLAN port initialization fails (2007290)
Date Published: 10/19/2011
VXLAN instance initialization fails (2007294)
Date Published: 10/19/2011
VXLAN IP interface configuration fails (2007296)
Date Published: 10/19/2011
VXLAN multicast groups configuration fails (2007297)
Date Published: 10/19/2011
VXLAN IP interface changed (2007299)
Date Published: 10/19/2011
System logging not configured (2007658)
Date Published: 10/19/2011
Percentage of host memory was retired (2008220)
Date Published: 10/20/2011

VMware Service Manager
Listing all officers that are assigned to an IPK group in VMware Service Manager (2007022)
Date Published: 10/20/2011
Adding resources in the ADM connector in Service Manager fails with the error: Invalid object name ‘GROUP_MEMBERSHIP’ (2007314)
Date Published: 10/18/2011
Task added to pre-authorised workflow template appears in light blue (2008108)
Date Published: 10/17/2011
The character * accepts any character when applying a Mask in Designer (2008111)
Date Published: 10/18/2011
Formatting issues with KB articles in VMware Service Manager 9.0 (2003575)
Date Published: 10/18/2011
Enabling Single Sign On with Anonymous Access to the Customer Portal (2004545)
Date Published: 10/21/2011
API Bridge fails to create call with the error: The maximum string content length quota (8192) has been exceeded (2004732)
Date Published: 10/19/2011
VMware Service Manager 9.0 request with collapsible sections only prints based on default values set in designer (2004933)
Date Published: 10/19/2011
Officers are restricted from viewing or accessing objects and attachments within calls (2005298)
Date Published: 10/19/2011
Email templates for Knowledge screen sets do not contain MMA URLs (2006353)
Date Published: 10/20/2011
Modifying a component workflow in Service Manager breaks the link to the workflow (2007421)
Date Published: 10/20/2011
Historical reports are deleted when a Service Manager report schedule is deleted (2007762)
Date Published: 10/17/2011

VMware Studio
Error when specifying a character for a key in VMware Studio 2.5: Key is not valid (2004027)
Date Published: 10/20/2011

VMware ThinApp
Microsoft Access Snapshot Viewer does not load when launched by clicking on associated file (2004776)
Date Published: 10/20/2011

VMware ThinStall
32-bit captured Google Chrome fails to load Web pages on a 64-bit operating system (2004805)
Date Published: 10/21/2011

VMware vCenter Configuration Manager
Software inventory/packages collection fails (2004850)
Date Published: 10/17/2011

VMware vCenter Converter Standalone
P2V conversion of a Windows 2008 R2 machine fails at 96% (2008012)
Date Published: 10/19/2011

VMware vCenter Server
Unable to see files while browsing datastore in Virtual Center (1015650)
Date Published: 10/17/2011
Determining a virtual machine’s associated vmx/.vmtx file (2004139)
Date Published: 10/20/2011
One vCenter Server instance not available in Linked Mode (2004720)
Date Published: 10/20/2011
Enabling debug logging for vCenter Server performance overview charts (2005662)
Date Published: 10/21/2011
Installing vCenter Server 5.0 fails with the error: Error 28023. Setup failed to setup VMwareVCMSDS directory service instance (2007755)
Date Published: 10/17/2011
Upgrading from vCenter Server 4.1 to 5.0 fails with the error: Could not write value Version to key “\SOFTWARE\VMware, Inc.\VMware Infrastructure\JRE” (2008087)
Date Published: 10/18/2011
Adding an ESXi 4.1 host task in VMware vCenter Server 5.0.x fails with error: A general system error occurred: internal error (2008366)
Date Published: 10/21/2011
Identifying the host on which a virtual machine is running (2004187)

Date Published: 10/17/2011
VMware VirtualCenter Server service fails to start with the error: Panic: Failed to do early initialization (2005706)
Date Published: 10/19/2011
Discrepancy between data returned from esxtop and resxtop run in batch mode (2008122)
Date Published: 10/17/2011
Affinity or anti-affinity DRS rules are not applied during a virtual machine power-on (2003128)
Date Published: 10/20/2011
VMware vCenter Site Recovery Manager
In a vCenter Site Recovery Manager environment with EMC SRDF Storage Replication Adapter (SRA), the testFailover operation fails (2006183)
Date Published: 10/17/2011
Adding or editing array managers in Site Recovery Manager fails with the error: XML Document Empty (2007567)
Date Published: 10/18/2011
vCenter Site Recovery Manager cannot connect to the remote site after the IP address of the remote site is changed (2008033)
Date Published: 10/17/2011

VMware vCenter Update Manager
The Update Manager service fails immediately after it is started (2004830)
Date Published: 10/21/2011
Cannot upgrade Cisco Nexus 1000V module on ESXi host configured with NFS backed scratch (2004978)
Date Published: 10/21/2011

VMware vCloud Director
Installing the second vCloud Director cell fails with the error: Error: file could not be found: /root/responses.properties (2007875)
Date Published: 10/18/2011
Packet loss during data transfer between virtual machines when using the vCloud Director network interface (2007087)
Date Published: 10/18/2011

VMware vFabric Hyperic Server
Viewing log files for a tc Server runtime in Hyperic Server (2008086)
Date Published: 10/17/2011

VMware View Manager
View desktops fail to be deleted in Windows 2008 Active Directory (1028336)
Date Published: 10/21/2011
Keyboard and mouse stop functioning in a View PCoIP session (2004738)
Date Published: 10/20/2011
View Volatile Environment Variables not shown with the SET command (2004779)
Date Published: 10/21/2011
Unable to connect to PCoIP when using an F5 Load Balancer with View 4.6 Security Servers (2004826)
Date Published: 10/21/2011
Correct value for ViewClient_Machine_Name is not present in the Agent registry when logging into the Agent from another Client (2004973)
Date Published: 10/21/2011
Understanding the View_Events database tables and View Manager Events viewer in VMware View Manager (2007095)
Date Published: 10/17/2011
Domain authentication fails when logging into a desktop installed with the View agent (2007946)
Date Published: 10/20/2011
Audio is disabled in VMware View sessions on Windows 7 (2008224)
Date Published: 10/21/2011
Connecting to View Composer times out or fails (2005725)

Date Published: 10/19/2011

VMware vShield
vShield Manager Web interface does not update (2007082)
Date Published: 10/18/2011

VMware vSphere Management Assistant
Changing the location where vilogger stores VMware ESX/ESXi and vCenter Server log files (2007914)
Date Published: 10/17/2011

VMware vSphere SDK for Perl
Higher CPU utilization observed during call to login and find_entity_view with an increased log in time using Perl Toolkit (2004602)
Date Published: 10/20/2011

VMware Workstation
Changing a monolithic disk to a split disk in VMware Workstation (2006898)
Date Published: 10/18/2011

New to the VMware Toolbar

We have a couple of new icons on the VMware Toolbar rolling out today we can tell you about.

There is now a translate button that you can use to translate any page you are browsing to whatever language you prefer. The widget can also translate text that you type in (if you need to make a quick reply for instance).

The second icon is a link to the VMware Support Mobile App, very handy for accessing KB content while your in a noisy environment and don't have your laptop with you!

If you haven't tried the toolbar, you can download it here: http://www.vmwaretoolbar.com

Toolbar_enhancement

New Articles Published for Week Ending 10/15/11

Apache HTTP Server
Unable to fork new process in Linux/Unix (2007790)
Date Published: 10/11/2011
Segmentation fault with proxy client certificate (2007817)
Date Published: 10/12/2011

Apache Tomcat
Benefits of JkOptions +DisableReuse over the standard connection pool mechanism (2007783)
Date Published: 10/11/2011
How can Tomcat require (redirect to) a secure connection when behind an Apache HTTP Server reverse proxy? (2007800)
Date Published: 10/12/2011

VMware Data Recovery
Using the second NIC deployed with VMware Data Recovery (2007174)
Date Published: 10/13/2011
SCSI hot add fails when using a Paravirtualized SCSI controller for the VDR dedupe store (2007717)
Date Published: 10/12/2011

VMware ESX
VMware ESX 4.0, Patch ESX400-201110402-BG: Updates qlogic-fchba-provider (1036393)
Date Published: 10/13/2011
Certain versions of VMXNET 3 driver fail to initialize the device when the number of vCPUs is not a power of two (2003484)
Date Published: 10/10/2011
Installer window is not displayed properly during RHEL 6.1 guest operating system installation (2003588)
Date Published: 10/14/2011
VMware ESX 4.0, Patch ESX400-201110406-SG: Updates dhclient (2004316)
Date Published: 10/13/2011
VMware ESX 4.0, Patch ESX400-201110409-SG: Updates mptsas, mpt2sas, mptspi drivers (2004319)
Date Published: 10/13/2011
Virtual machine properties do not display the virtual machine portgroup name for a virtual network adapter (2007853)
Date Published: 10/12/2011
Understanding support for tape devices with ESX/ESXi (2007904)
Date Published: 10/12/2011
VMware ESX 4.0, Patch Release ESX400-201110001 (1036391)
Date Published: 10/13/2011
VMware ESX 4.0, Patch ESX400-201110401-SG: Updates VMkernel, VMX, hostd, VMware Tools (1036392)
Date Published: 10/13/2011
VMware ESX 4.0, Patch ESX400-201110403-SG: Updates Kerberos RPMs (1036394)
Date Published: 10/13/2011
VMware ESX 4.0, Patch ESX400-201110404-BG: Updates SATA AHCI controller driver (1036395)
Date Published: 10/13/2011
VMware ESX 4.0, Patch ESX400-201110405-BG: Updates sudo RPM (1036396)
Date Published: 10/13/2011
VMware ESX 4.0, Patch ESX400-201110407-BG: Updates tzdata (2004317)
Date Published: 10/13/2011
VMware ESX 4.0, Patch ESX400-201110408-SG: Updates glibc, glibc-common, nscd (2004318)
Date Published: 10/13/2011
VMware ESX 4.0, Patch ESX400-201110410-SG: Updates e1000 and e1000e drivers (2004791)
Date Published: 10/13/2011
Kerberos settings are lost upon upgrade from ESX 4.0 to ESX 4.1 (2006695)
Date Published: 10/10/2011
Veeam backup fails with the error: Unfreeze error(over VIX):backup job failed (2007842)
Date Published: 10/11/2011

VMware ESXi
VMware ESXi 4.0, Patch ESXi400-201110401-SG: Updates Firmware (1036398)
Date Published: 10/13/2011
Trespassing of LUNs seen on the Array  (2005369)
Date Published: 10/11/2011
Opening the virtual machine console after a fresh installation of ESXi 5.0 fails with the error: The host certificate chain is not complete (2006124)
Date Published: 10/14/2011
 vSphere 5.0 hosts unable to see logical volumes larger than 2TB on HP P400 RAID controllers (2006942)
Date Published: 10/11/2011
Multiple-NIC vMotion in vSphere 5 (2007467)
Date Published: 10/14/2011
Installing ESXi 5.0 fails on a Cisco Blade B 230 (2007747)
Date Published: 10/15/2011
VMware ESXi 4.0, Patch Release ESXi400-201110001 (1036397)
Date Published: 10/13/2011
Installation of Ubuntu 10.10 guest OS appears to stop responding (2004306)
Date Published: 10/14/2011
VMware Remote Console (VMRC) requires hosts to enable SSL authentication (2007386)
Date Published: 10/10/2011
Datastore cluster status in the vSphere Client is Unknown (2007393)
Date Published: 10/10/2011

VMware Fusion
Sentinel SuperPro USB key cannot connect to a Fusion virtual machine (2005098)
Date Published: 10/11/2011
IORegistryExplorer hangs while a Fusion virtual machine is running (2005104)
Date Published: 10/11/2011
Cannot connect Logitech C910 webcam to a Windows virtual machine (2005101)
Date Published: 10/11/2011
Mass deploying Fusion 4 (2007055)
Date Published: 10/12/2011

VMware Server
Managing automatic power options for VMware Server virtual machines (2005246)
Date Published: 10/10/2011

VMware Service Manager
VMware Service Manager screens configured with restricted access using security profiles do not migrate properly (2007819)
Date Published: 10/10/2011
The VMware Service Manager Integration Task that runs for more than 24 hours fails (2007821)
Date Published: 10/10/2011
Scheduled Service Manager reports with multiple date ranges do not return correct data (2007874)
Date Published: 10/12/2011
Unable to do a lookup on the Link Type field in the Service Manager CMDBItemLink API transaction (2007919)
Date Published: 10/13/2011
Cannot select Passed or Cancelled events when building a monitor for SLM breaches in VMware Service Manager 9.x (2001416)
Date Published: 10/11/2011
When searching for Groups or Officers in Service Manager, the type ahead function does not allow hyphens (2006643)
Date Published: 10/12/2011
The CallCustomIA Stored procedure does not work in VMware Service Manager 9.0 (2007770)
Date Published: 10/11/2011
Running the Service Manager INBOUNDMAILIA2 stored procedure fills the Application Event Log with informational messages (2007820)
Date Published: 10/10/2011
The datetime stamps in the Service Manager Call History screen are incorrect (2007869)
Date Published: 10/12/2011
Unable to set a default value for a QD parameter in Service Manager Report Designer (2007871)
Date Published: 10/12/2011
Unable to set extension fields on requests logged though the Create New Request task in VMware Service Manager 9.0 (2007873)
Date Published: 10/11/2011
Cannot specify the CIs to unlink in the Service Manager CMDBItemLinkDelete API transaction, (2007920)
Date Published: 10/13/2011

VMware ThinApp
Enabling Smart Card authentication with a ThinApped Internet Explorer (2007858)
Date Published: 10/11/2011

VMware vCenter Chargeback
Cloud Director data collector fails to process some of the chargeback events in vCloud Director (2007533)
Date Published: 10/14/2011

VMware vCenter Configuration Manager
Get Agent Version fails (2007258)
Date Published: 10/10/2011
Deployment jobs scheduled to run in the past do not run (2007802)
Date Published: 10/14/2011
Software Provisioning package removal fails to remove an updated package (2007893)
Date Published: 10/15/2011
File gathering problems in vCenter Configuration Manager (2007263)
Date Published: 10/11/2011
CSIRemoteBatch.exe command fails (2007057)
Date Published: 10/12/2011
Non-functioning event log filters in vCenter Configuration Manager (2007261)
Date Published: 10/11/2011

VMware vCenter Converter
Increasing the logging levels for vCenter Converter application components (2008019)
Date Published: 10/15/2011

VMware vCenter Operations Enterprise
LDAP synchronization fails after upgrading to vCenter Operations Enterprise 1.0.1 (2003315)
Date Published: 10/13/2011
Configuring vCenter Operations Enterprise for secure communication (SSL) (2007768)
Date Published: 10/14/2011

VMware vCenter Operations Standard
Cannot access VMware vCenter Operations through a browser using the IP address (2007805)
Date Published: 10/11/2011

VMware vCenter Server
Verifying jobs and stored procedures installed in vCenter Server 5.0 (2006097)
Date Published: 10/14/2011
Upgrading from ESXi 4.0 Update 2 to ESXi 5.0 using vCenter Update Manager fails with the error: Cannot run upgrade script on host (2007163)
Date Published: 10/13/2011
After changing the domain of vCenter Server, the VMware VirtualCenter Management Webservices service fails with the error: Unable to connect to web services to execute query (2007548)
Date Published: 10/10/2011
An Administrator cannot Add Permission on an object (2007815)
Date Published: 10/14/2011
Upgrading to vCenter Server 5.0 fails with the error: Exception thrown while executing SQL script (2007864)
Date Published: 10/13/2011
Disabling SSH configuration issues warning on the Summary tab in ESXi 5.0 (2007922)
Date Published: 10/12/2011
The Windows virtual machine deployed from a template fails to join the domain (2007507)
Date Published: 10/12/2011
Determining if vCenter Server rollup jobs are processing performance data (2007388)
Date Published: 10/12/2011

VMware vCenter Site Recovery Manager
404 error message when attempting to pair vSphere Replication Manager Servers (VRMS) (2007727)
Date Published: 10/11/2011

VMware vCenter Update Manager
Unable to scan, remediate, or apply patches to guest operating systems using vCenter Update Manager 5.0 (2006617)
Date Published: 10/14/2011

VMware vFabric tc Server
Finding information about the High-Concurrency JDBC Datasource (2007766)
Date Published: 10/14/2011

VMware View Manager
Launching the VMware View Manager Administration page fails with the error: Internet Explorer cannot display the webpage (2004759)
Date Published: 10/12/2011
Connecting to the manual pool of physical computer using the iPad client fails with the error: The display protocol for this desktop is currently not available." (2005491)
Date Published: 10/13/2011
VMware View Client fails with error: Authentication Failed, No logon servers are available (2007844)
Date Published: 10/11/2011
Provisioning linked clones in View Manager fails with the error: Failed to perform active directory operation (2004514)

Date Published: 10/12/2011
Logging in to a View virtual machine fails with the error: Your user profile was not loaded correctly! You have been logged on with a temporary profile. (2007105)
Date Published: 10/13/2011

Scheduled Maintenance – October 22,23

VMware will be performing system maintenance to several VMware web applications from 8AM Pacific Time on Saturday, October 22, to 2AM Pacific Time on Sunday, October 23.

If you need to file a support request while the upgrade is in progress, you will need to call VMware Technical Support for assistance. Our global toll-free numbers for support can be found at: http://www.vmware.com/support/phone_support.html

These system upgrades are part of our commitment to continued service improvements and will help VMware better serve your needs. We appreciate your patience during this maintenance period.

How to configure Multi-NIC-vMotion in VMware vSphere 5

We have two new videos for your viewing pleasure today. Both videos discuss and demonstrate the processes involved with configuring Multi-NIC-vMotion in vSphere 5.0

The first video details the process relating to a Standard vSwitch and the second video shows the process concerning a Distributed vSwitch.

Both of these videos were created with the assistance and guidance of our friend Duncan Epping over at Yellow Bricks. Thanks Duncan!

We hope you enjoy these videos!

 

ESXi 4.0 Update 2 hosts may PSOD after vCenter Server is upgraded to 5.0

Alert!VMware has become aware of some ESXi 4.0 hosts experiencing a purple screen after vCenter Server is upgraded to 5.0

The Knowledgebase Team has prepared KB article: ESXi 4.0 Update 2 hosts may experience a purple screen after vCenter Server is upgraded to 5.0 (2007269) and an alert has been placed on the Support page to alert customers of this issue.

This Knowledge Base article will be updated if new information becomes available (you can subscribe to rss feeds on individual KB articles for this purpose). If you have been affected by this, please read the KB.

We apologize for any inconvenience this may have caused you. If you know how to spread the word to your friends and colleagues, please do so.