by Charlie Rizor
The Knowledge Management team at VMware is working hard, empowering you to resolve your issues in less time than it takes to pick up the phone and open a support request. I'd like to highlight for you the top Enterprise Desktop KB articles being used by Technical Support to resolve your support requests in the last two weeks. Our Enterprise Desktop products are primarily comprised of VMware View and ThinApp.
If you don't see the solution to a problem you are encountering, I invite you to take a moment to search the knowledge base. Don't forget to leave feedback and rate our articles. If you don't find a solution in the knowledge base, you can request new content here.
Top KB articles linked to a Support Request for our Enterprise Desktop Products:
- Network connectivity requirements for VMware View Manager 4.5 and 4.6 (1027217)
- Configuring USB device filters and redirecting Human Interface Devices (HIDs) in View Client (1011600)
- Issues with ThinApp and Microsoft Office 2010 (1022287)
- Troubleshooting USB redirection problems in VMware View Manager (1026991)
- Cannot remove source and replica virtual machines associated with View Composer desktop pools (1008704)
"And seeing ignorance is the curse of God,
Knowledge the wing wherewith we fly to heaven"
-William Shakespeare Henry VI, Part 2
