Here is our Top 20 KB list for August 2011. This list is ranked by the number of times a VMware Support Service Request was resolved by following the steps in a published Knowledge Base article.
- Troubleshooting VMware High Availability (HA) (1001596)
- VMware Fusion 3 support for Mac OS X Lion (10.7) (2003715)
- Enhanced VMotion Compatibility (EVC) processor support (1003212)
- Restarting the Management agents on an ESX or ESXi Server (1003490)
- Virtual machine does not power on because of locked files (10051)
- Best practices for using and troubleshooting VMware Converter (1004588)
- How to install async drivers on ESX/ESXi 4.x (1032936)
- Upgrading to ESX 4.1 and vCenter Server 4.1 best practices (1022104)
- Enabling syslog on ESXi 3.5 and 4.x (1016621)
- Recreating a missing virtual machine disk (VMDK) descriptor file (1002511)
- Virtual machines stop responding when any LUN on the host is in an all-paths-down condition (APD) (1016626)
- Powering off an unresponsive virtual machine on an ESX host (1004340)
- Best practices for virtual machine snapshots in the VMware environment (1025279)
- Upgrading ESX 4.0 to ESX 4.1 (1022140)
- Committing snapshots when there are no snapshot entries in the snapshot manager (1002310)
- Collecting diagnostic information for VMware Fusion (1003894)
- Manually deleting linked clones or stale virtual desktop entries from VMware View Manager (1008658)
- Unpresenting a LUN containing a datastore from ESX 4.x and ESXi 4.x (1015084)
- Using esxtop to identify storage performance issues (1008205)
- Consolidating snapshots (1007849)
