KB Digest

New Articles Published for Week Ending 9/10/11

Wavemaker
WaveMaker Content Added to the Knowledge Base (2006289)

Date Published: 9/6/2011

VMware ESX
Understanding host patch severity and host patch category in Update Manager 5.0 (2004397)
Date Published: 9/8/2011
Using the VMware HCL and product interoperability matrixes (2006028)
Date Published: 9/5/2011

VMware ESXi
Adding an existing virtual disk to a virtual machine with snapshots fails with the error: An internal error occurred in the vSphere Client (2000577)
Date Published: 9/7/2011
Virtual machine resource settings are not retained when DRS is enabled on a cluster (2004028)
Date Published: 9/6/2011

VMware Fusion
VMware Player or a Workstation or Fusion trial does not download with the message: Please Activate (2006337)
Date Published: 9/7/2011

VMware Service Manager
Unable to access the help content when the Service Manager portal is launched in Firefox (2005326)
Date Published: 9/9/2011
During a Workflow Template import on a partitioned system in Service Manager 9.0, multiple values appear with the same name (2005747)
Date Published: 9/9/2011
The MessageSendMessageByTemplate API transaction does not update the subject line correctly in Service Manager 9.0 (2005948)
Date Published: 9/9/2011
When updating a Person record in Service Manager, the security roles do not get updated (2006101)
Date Published: 9/9/2011
Cloned calls pick up the IPK Assignment rule from the original call in VMware Service Manager 9.0 (2006178)
Date Published: 9/9/2011
The Tabbed section in the Service Manager Service Desk screen appears as Required even after all the required fields are deleted (2006314)
Date Published: 9/9/2011
When using low screen resolution, data is not displayed properly in Service Manager (2006343)
Date Published: 9/9/2011
Upgrading from VMware Service Manager 8.x to 9.0 fails with the error: ALTER TABLE statement conflicted with the FOREIGN KEY constraint "CL_WRK_RCIP_MESSAGE_MAP_REF_FK" (2006346)
Date Published: 9/9/2011
Upgrading the Service Manager database when non-template records are linked to a single customer record fails with the error: No records were found to upgrade (2006348)
Date Published: 9/9/2011
Unable to set Send Email as the default option when logging a request from the customer portal (2001424)
Date Published: 9/8/2011
Delegation Setup link is not visible in the Service Manager 9.x Customer portal (2003732)
Date Published: 9/7/2011
VMware Service Manager 9.x searches do not return any result even when there is data in the database (2004897)
Date Published: 9/7/2011
Performance issues with API in VMware Service Manager 9.x (2005331)
Date Published: 9/7/2011
Invalid tasks appear in the Service Manager monitor view (2005720)
Date Published: 9/8/2011
Service Manager notifications are sent to unrelated stakeholders (2005915)
Date Published: 9/8/2011
Unable to add fields from a custom stored procedure to a report in VMware Service Manager 9.x (2005929)
Date Published: 9/7/2011
Cannot unlink Knowledge Base articles from tickets in Service Manager 9.x (2005969)
Date Published: 9/8/2011
Links within the Links pane in Service Manager People records cannot be fully controlled (2005973)
Date Published: 9/8/2011
Customer approvals within workflow components are not forwarded to the correct recipient in VMware Service Manager 9.x (2005986)
Date Published: 9/7/2011
VMware Service Manager 9.0 event log reports the error: Unable to apply mapped value. Either BOF or EOF is True, or the current record has been deleted (2005989)
Date Published: 9/7/2011
Pressing Enter in the Organization QD on the Service Manager customer portal fails to work (2005990)
Date Published: 9/7/2011
In a closed call in Service Manager, Close Time occurs before Resolve Time (2006067)
Date Published: 9/9/2011
Cannot close requests that are not submitted in VMware Service Manager 9.0 (2006179)
Date Published: 9/7/2011
When a Messaging Task is cloned in Service Manager 9.x, the new task is forwarded to a group with the Email checkbox enabled (2006182)
Date Published: 9/7/2011
Unable to define a change window for a CI in the Define Change Window task of Service Manager 9.x (2006189)
Date Published: 9/7/2011
The Impact on a Service Manager call shows a value that does not exist in Admin (2006217)
Date Published: 9/8/2011
Cannot perform a bulk closure of approval tasks in Service Manager 9.0 (2006265)
Date Published: 9/8/2011
Cannot add additional data scale/questions to the Customer Survey screen in Service Manager 9.0 (2006270)
Date Published: 9/8/2011
Replying to a Request No. <X> has been updated email logs a new call instead of updating the existing request in Service Manager 9.0 (2006300)
Date Published: 9/8/2011

VMware ThinApp
Windows event logs report side by side (SxS) events when running a ThinApp application  (2005254)
Date Published: 9/8/2011

VMware vCenter Configuration Manager
Collecting diagnostic information for VMware vCenter Configuration Manager (2001258)
Date Published: 9/7/2011

VMware vCenter Server
Physical NICs set to Auto-negotiate cannot be changed to Fixed by using Host Profiles if the same speed and duplex settings are present (2005112)
Date Published: 9/7/2011
Exporting vApp as OVF fails with message  "No Connection could be made because the target machine actively refused it" (2005684)
Date Published: 9/9/2011

VMware vCenter Site Recovery Manager
Guest customization fails with a virtual machine using OSP Tools and VMware vCenter Site Recovery Manager (2006367)
Date Published: 9/8/2011

VMware vFabric Data Director
Cannot route FQDN for web console of management server (2005691)
Date Published: 9/9/2011
Configuring a proxy server and exceptions in your web browser (2005692)
Date Published: 9/9/2011
vPostgres databases fail to provision (2005694)
Date Published: 9/9/2011
Requirements for installing VMware vFabric Data Director (2006108)
Date Published: 9/9/2011
Preparing vSphere 5.0 for VMware vFabric Data Director (2006198)
Date Published: 9/9/2011
Deploying the VMware vFabric Data Director vApp (2006209)
Date Published: 9/9/2011

VMware vFabric Enterprise Ready Server
Setting up log rotation for vFabric Enterprise Ready Server httpsd instances (1038369)
Date Published: 9/7/2011
Determining the version of vFabric Enterprise Ready Server installed (2005577)
Date Published: 9/7/2011

VMware View Manager
Installation of View agent reports "error message " Error 28030. The installer failed to install the USB driver….." (2004509)
Date Published: 9/9/2011
vSphere 5.x does not support View Manager 4.x (2006216)
Date Published: 9/6/2011