Social Support news from VMworld 2011

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Here we are, already into day 3 at VMworld; one thing is for sure – time flies! We've had steady traffic stopping by the Social Support booth too. Not everyone is aware of all the things we do besides the Knowledgebase. We saw some eyes open wide when they heard about our KBTV videos, and Read more...

vSphere 5 Knowledgebase Articles Available in Spanish

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If you speak Spanish you may have seen our previous post about our Spanish translated Knowledge Base articles. Today, we'd like to announce that we have also translated the articles of the following list, directly related to our very recently launched, vSphere 5.0. We hope you find these translations valuable. Please be sure to let Read more...

Scheduled Maintenance – September 3

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VMware will be performing system maintenance to several VMware web applications on Saturday, September 3, from 9:00 PM – 11:00 PM Pacific Time. If you need to file a support request while the upgrade is in progress, please call VMware Technical Support for assistance. Global toll-free numbers for support can be found at: http://www.vmware.com/support/phone_support.html These Read more...

ESXi 5.0 Supportability Features

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Here is a guest post from one of our Tech Support Engineers and Knowledge Contributor: My name is Daniel and I have been working on improving the supportability of ESXi 5.0 release since late 2009.  I am part of a fantastic team at VMware global support services that is focused on ensuring future VMware products are Read more...

VMworld 2011 The Big Day is Here!

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The big day you've all been waiting for is finally upon us, VMworld 2011 in Las Vegas starts today. The Knowledge Base Team is represented with our very own booth. Drop by and meet Lynn Llewellyn, Erich Zirnhelt, and Rick Blythe. We're demo'ing all the latest enhancements to our online systems and social support. Not Read more...