Here is a brand new document guaranteed to be popular—Our Mind Map for vSphere Management issues!
We have featured Mind Maps before in this blog and gotten fabulous feedback on them, so we are continuing to develop these using the latest interactive PDF document technology. These new, Flash-embedded PDFs are clickable so that you can expand sections and drill down to the problem you may be experiencing. We’re also trying to make them a little easier on the eyes. Let us know what you think of the new look.
Today’s Mind Map details our Resolution Paths for vSphere Management issues. If you recall, a Resolution Path is a collection of KB articles sequenced in a specific order to resolve a specific issue. Since many steps are repeated for different problems, we create separate articles for those steps and reuse them as needed.