Here we have a short, sweet and straight-to-the-point video concerning VMware Service Manager. This video provides a brief demonstration of how to setup a Wrapper and Controls trace within VMware Service Manager.
The Wrapper and Controls of the VMware Service Manager application are the active x controls which reside on the client machine connecting to the application remotely. This type of trace is required when there is an issue which is reproducible with an end users system performing abnormal functions which are not explained by first troubleshooting system queries and stored procedures.
