Home > Blogs > Support Insider > Monthly Archives: November 2010

Monthly Archives: November 2010

New articles published for week ending 11/27/2010

VMware ESX
When installing Windows 2008 R2 in a virtual machine, Windows setup fails to detect the hard disks (1030750)
Date Published: 11/22/2010
Best practices for collecting events related to the High Availability Agent for vSphere 4.1 (1030992)
Date Published: 11/23/2010
How to disable the CIM agent on the ESX/ESXi host (1025757)
Date Published: 11/24/2010
Adding an RDM to the virtual machine in an ESX/ESXi 4.1 host fails with the error: vmdk is larger than the maximum size supported by datastore (1031041)
Date Published: 11/26/2010

VMware ESXi
The ESX host with Adaptec controller fails with a purple diagnostic screen when restoring from a tape (1029721)
Date Published: 11/23/2010
Hot-add fails with the error: File is larger than the maximum size supported by datastore (1031038)
Date Published: 11/25/2010

VMware Fusion
Unable to create and start a Boot Camp partition in VMware Fusion due to the error: resource busy (1030663)
Date Published: 11/22/2010

VMware Service Manager
VMware Service Manager error: Difference of two datetime columns caused overflow at runtime (1031017)
Date Published: 11/24/2010
The Add New option in the CMDB Item Search screen is disabled in VMware Service Manager 9.0 when CMDB Item Security by Type and CMDB Item New are enabled (1030985)
Date Published: 11/23/2010
Config Port import log errors: is read only and cannot be created (1030990)
Date Published: 11/23/2010
The Save, Delete, and Add Schedule buttons are missing on the Scheduled Report screen (1030991)
Date Published: 11/23/2010
Scrolling through the Quick Solutions in Admin causes the Description and Solution text to disappear or move to a different solution (1031019)
Date Published: 11/24/2010
Discrepancies in report results in VMware Service Manager 9.0 (1031050)
Date Published: 11/25/2010
Call details are not copied to the request when creating a request from a call (1031054)
Date Published: 11/25/2010
Knowledge Content Access Security in the Knowledge Management role is not working correctly in VMware Service Manager 9.0 (1031084)
Date Published: 11/26/2010

VMware ThinApp
PermittedComputers and PermittedComputersAccessDeniedMsg parameters in ThinApp Package.ini for Active Directory Groups of computers (1030989)
Date Published: 11/23/2010

VMware vCenter Chargeback
Connecting to Chargeback web interface fails with the error: webpage cannot be displayed (1030760)
Date Published: 11/22/2010 
Creating a report in VMware vCenter Chargeback fails with the error: Error in generating report with name (1030701)
Date Published: 11/22/2010

VMware vCenter Lab Manager
Deploying virtual machines in resource pool fails with multiple errors (1030966)
Date Published: 11/23/2010

VMware vCenter Server
The vpxd logs report the error: [VpxdDrmInterface] Vm id <-VM_ID> not found (1025877)
Date Published: 11/23/2010
vMotion fails after upgrading to vSphere 4.1 with a license error (1030410)
Date Published: 11/24/2010
VmConnected Event is not generated when a virtual machine is created against vSphere 4.1 (1030993)
Date Published: 11/24/2010
vCenter Server intermittently reports the error: HA agent on <FQDN> in cluster <Cluster_Name> in <DC_Name>has an error (1025879)
Date Published: 11/24/2010
The vpxd log reports the warning: Lock datastore-nnn mode EXCLUSIVE held for yyyy ms (1029836)
Date Published: 11/23/2010
Hardware Status tab error: No new host data available. Data will be updated in 5 minutes. (1030536)
Date Published: 11/24/2010

VMware vCenter Site Recovery Manager
Unable to create more than one protection group (1010817)
Date Published: 11/26/2010
Protecting a virtual machine within SRM causes the error: Host, resource pool and datastore are not compatible (1030975)
Date Published: 11/23/2010

VMware vCenter Update Manager
Cannot import the ESX 3.5 patch or offline bundle using VMware Update Manager 4.1 (1026383)
Date Published: 11/23/2010

VMware vCloud Director
Diagram – VMware vCloud Director Cell Architecture (1030954)
Date Published: 11/23/2010

VMware View Manager
Configuring VMware View Event database fails with the error: An error occurred while attempting to configure the database (1029537)
Date Published: 11/22/2010

VMware vShield Endpoint
Trying to vMotion or power on a virtual machine being protected by vShield Endpoint fails (1030463)
Date Published: 11/24/2010

VMware vSphere PowerCLI
Managing vSphere Storage using the Command Line Interface (CLI) (1029301)
Date Published: 11/24/2010

VMware vSphere Web Services
Making ReadNextTasks Query more reliable when using queuedTime of a task in the collection filter (1030909)
Date Published: 11/22/2010

New articles published for week ending 11/20/2010

VMware ACE
Moving an ACE Management Server to a new physical server without breaking the connection to deployed ACE instances (1030623)
Date Published: 11/15/2010
Manually updating ACE Management Server information on a deployed ACE instance (1030649)
Date Published: 11/15/2010

VMware ESX
Clarification on VM Failover alarm trigger (1025755)
Date Published: 11/16/2010
VMware ESX 4.1 Patch ESX410-201010402-SG: Updates GnuTLS, NSS, and openSSL (1027014)
Date Published: 11/16/2010
VMware ESX 4.1 Patch ESX410-201010405-BG: Updates VMware Tools (1027017)
Date Published: 11/16/2010
VMware ESX 4.1 Patch ESX410-201010409-SG: Updates Tar package (1027019)
Date Published: 11/16/2010
VMware ESX 4.1 Patch ESX410-201010413-SG: Updates GNU cpio package (1027023)
Date Published: 11/16/2010
VMware ESX 4.1 Patch ESX410-201010415-BG: Updates Cisco fnic driver (1027025)
Date Published: 11/16/2010
VMware ESX 4.1, Patch Release ESX410-201010001 (1027027)
Date Published: 11/16/2010
When running esxupdate on the ESX host, the Service Console reports the message: The system call API checksum does not match (1030020)
Date Published: 11/18/2010
ESX hosts do not see all paths to iSCSI target when using Dell Multipathing Extension Module (MEM) (1030657)
Date Published: 11/17/2010
Cannot monitor VMware tools installation through RDP (1030692)
Date Published: 11/20/2010
Deploying Windows 2008 R2 and Windows 7 templates with vmxnet3 renames the NIC as #2 (1020078)
Date Published: 11/16/2010
The vmkernel log reports the warning: NFS: 4760: Can’t find call with serial number 2148401245 (1030585)
Date Published: 11/19/2010
A virtual machine fails to power on with the error: Failed to extend swap file (fileHandle xxx) from 0 KB to xxxx KB: Invalid metadata (1030719)
Date Published: 11/16/2010
Repeated log error: storelib-GetLDList-ProcessLibCommandCall failed (1030817)
Date Published: 11/19/2010
VMware ESX 4.1 Patch ESX410-201010401-SG: Updates vmkernel64, VMX, CIM (1027013)
Date Published: 11/16/2010
VMware ESX 4.1 Patch ESX410-201010404-SG: Updates NSS_db package (1027016)
Date Published: 11/16/2010
VMware ESX 4.1 Patch ESX410-201010410-SG: Updates Curl RPM (1027020)
Date Published: 11/16/2010
VMware ESX 4.1 Patch ESX410-201010412-SG: Updates Perl RPM (1027022)
Date Published: 11/16/2010
VMware ESX 4.1 Patch ESX410-201010414-SG: Updates vmware-esx-pam-config (1027024)
Date Published: 11/16/2010
VMware ESX 4.1 Patch ESX410-201010419-SG: Updates likewisekrb5, likewiseopenldap (1027026)
Date Published: 11/16/2010
VMware ESXi 4.1 Patch ESXi410-201010402-BG: Updates VMware Tools (1027028)
Date Published: 11/16/2010
Restoring NIC settings using "VMUpgradeHelper /r" command fails with an error (1029791)
Date Published: 11/17/2010

VMware ESXi
VMware ESXi 4.1 Patch ESXi410-201010401-SG: Updates Firmware (1027021)
Date Published: 11/16/2010
vMotion fails 78% with NFS (1030785)
Date Published: 11/18/2010 
How to unbind physical network cards from the iSCSI VMKernel (1030674)
Date Published: 11/19/2010 
Usage of the ESX Admins AD group with ESX 4.1 domain membership and user authentication (1025569)
Date Published: 11/16/2010
VMware ESXi 4.1, Patch Release ESXi410-201010001 (1027753)
Date Published: 11/16/2010

VMware Fusion
Virtual machine application icons do not appear correctly or do not start when run from the Fusion menu (1030659)
Date Published: 11/16/2010

VMware Service Manager
The CallCreate API transaction does not include a Source parameter in VMware Service Manager 9.0 (1030848)
Date Published: 11/19/2010
VMware Service Manager 9.0 event log error: Profile field does not have a profile field assigned – define one (1030907)
Date Published: 11/19/2010 
VIP field on Call Details and Customer Details screen not working as expected (1000056)
Date Published: 11/19/2010 
Contract Types and Contract Screens are not being ported across with Configuration Portability in VMware Service Manager 9.0 (1030844)
Date Published: 11/19/2010

VMware ThinApp
ThinApp Starter Edition features, support, and troubleshooting (1030780)
Date Published: 11/17/2010

VMware vCenter Lab Manager
Unable to deploy livelink configuration (1030243)
Date Published: 11/16/2010

VMware vCenter Server
Read Only users cannot view the inventory of all linked vCenter Servers in one vSphere Client session (1025991)
Date Published: 11/19/2010
Virtual Center Spikes every 30 minutes (1029162)
Date Published: 11/20/2010
Installing vCenter Server 4.1 fails with the error: This product can only be installed on the following 64-bit operating system (1029408)
Date Published: 11/19/2010
When using Oracle Install client, the performance graphs report the error: General report generation exception (1029458)
Date Published: 11/17/2010
When upgrading to vCenter Server 4.1, running install.bat of the Data Migration Tool fails (1029663)
Date Published: 11/19/2010
Installing Update Manager Guest Agent fails when vCenter Server is configured for IPv6 (1029918)
Date Published: 11/19/2010
After upgrading to vCenter to 4.1, perfomance graphs show large gaps (1030819)
Date Published: 11/18/2010
Replacing vCenter Server 4.1 SSL certificates using the vpxd -p command fails with the error: failed to do early initialization (1030661)
Date Published: 11/18/2010
Retrieving health data fails with the error: Unable to retrieve health data from https://<servername:port>/… (1013507)
Date Published: 11/19/2010
Installing or upgrading to vCenter Server 4.1 fails when SQL Server Data Source is created using French localized installation (1029501)
Date Published: 11/19/2010

VMware vCenter Update Manager
What IPs do I need to allow in my external firewall to use VMware Update Manager? (1030797)
Date Published: 11/18/2010

VMware vCloud Director
Diagram – VMware vCloud Director Network Ports (1030816)
Date Published: 11/17/2010

VMware View Manager
View Security Server installation fails when using a Japanese FQDN (1008147)
Date Published: 11/16/2010
PCOIP Thinprint printer inactive (1026828)
Date Published: 11/17/2010
How to install and configure VMware View 4.5 Security Server (1030298)
Date Published: 11/18/2010
PCoIP performance is slower than expected (1030695)
Date Published: 11/15/2010
Troubleshooting USB redirection issues in VMware View virtual desktops (1030688)
Date Published: 11/15/2010 
Unable to delete the VMware View source or replica virtual machine (1030568)
Date Published: 11/15/2010
Unable to access the VMware View portal from WAN (1030693)
Date Published: 11/15/2010
Cannot enable VMware View Composer (1030689)
Date Published: 11/15/2010
Unable to access the VMware View virtual desktop (1030690)
Date Published: 11/16/2010
Troubleshooting recomposing and refreshing VMware View desktop pools (1030698)
Date Published: 11/15/2010
Confirming that sufficient hardware resources exist for VMware View deployments (1030681)
Date Published: 11/15/2010
Confirming that the Virtual Desktop has not been deleted (1030682)
Date Published: 11/15/2010
Troubleshooting frequent PCoIP disconnects in a VMware View environment (1030697)
Date Published: 11/15/2010
How to Install and configure the VMware View 4.5 Connection Server (1030727)
Date Published: 11/18/2010
How to install and launch the VMware View 4.5 Client (1030742)
Date Published: 11/18/2010

VMware vShield Zones
vShield Manager becomes unresponsive and virtual machines lose network connectivity (1030703)
Date Published: 11/19/2010
Firewall functionality in vShield Zones 4.1 vs. vShield Zones 1.0 Update 1 (1030739)
Date Published: 11/20/2010

VMware vSphere Web Services SDK
Memory usage spikes in a Windows 2003 64bit machine with vSphere SDK 4.0 .NET samples (1030786)
Date Published: 11/17/2010

VMware View 4.5 Videos

We have just released three new videos you’ll want to feast your eyes on for VMware View 4.5 These videos are the first installments in a series which will cover various aspects of the View 4.5 product.

First up: How to install and configure the VMware View Connection Server. This video discusses and demonstrates how to install the VMware View 4.5 Connection Server. The video complements KB article 1030727.

How to install and configure the VMware View Connection Server

Second video: How to install the VMware View 4.5 Security Server. This video discusses and demonstrates how to install the VMware View 4.5 Security Server, and complements KB article 1030298.

How to install the VMware View 4.5 Security Server

Lastly: How to install and launch the VMware View 4.5 Client. This video discusses and demonstrates how to install and launch the VMware View 4.5 Client and complements KB article 1030742.

How to install and launch the VMware View 4.5 Client

Bonus: We’re also going to tap Scott Laforet from our internal training team to do a whiteboard video about VMware View very soon. Keep an eye on this space. After these you guys should all be experts!

VMware Fusion: Tools, Unity, and Shared Folders

Another in our Resolution Paths series from Stephen Gardner, here are three Resolution Path Knowledgebase articles that will help you sort out some miscellaneous, but common issues with Fusion.

We get a lot of calls into support about failed VMware Tools installations, and even more calls about issues related to VMware Tools. There are all sorts of things we’ve seen go wrong, so we’re documenting our experience for you.

The first Respath talks about what to do when a VMware Tools installation fails. Once you get the virtual CD image attached to the virtual machine, the issue is likely one with Windows OS (so creating a new user account will bring you back to the default settings), or with Windows installer itself. VMware Tools uses Microsoft’s designed utility to package and install the files it needs, which is standard industry package Luckily, Microsoft has an extensive article that walks you through resolving the problem – and we’ve highlighted the relevant steps for you.

Here’s the Resolution Path: Troubleshooting a failed VMware Tools installation in Fusion

Unity requires VMware Tools, and is also dependent on your graphic adapters. Those two ideas form the basis for our second Respath. We rule out conflicts on the Mac, with other monitors and Spaces; then we look at VMware Tools and its associated process, then we look for conflicting software on the guest or on the host (Mac).

Here’s the Resolution Path: Troubleshooting issues with Unity in Fusion

Shared and mirrored folders also depend on VMware Tools, along with not being blocked by the OS or antivirus firewall(s). The third Respath walks you through issues with your shared/mirrored folders. Working through the setup once more, along with re-installing VMware Tools, is usually enough to do the trick. If not, checking the firewall and antivirus setup is in order. Following that, there’s a registry issue (usually seen immediately following a Fusion 2 -> 3 upgrade) that you would have seen a specific error for but is worth mentioning, and we can also check and make sure Fusion has everything up and running properly on the Mac. There are some links at the very end for specific situations (Ubuntu in older versions of Fusion, and QuickBooks).

Here’s the Resolution Path: Troubleshooting access to shared and mirrored folders in Fusion

New articles published for week ending 11/13/2010

VMware ESX
Error: cimserver[2026]: PGS18203: CIM Server registration with External SLP Failed (1025295)
Date Published: 11/8/2010
The Summary tab of vCenter Server displays all hosts within the HA cluster with the warning: Host <FQDN> could not reach isolation address: none specified (1026442)
Date Published: 11/8/2010
How to Create a non-root account with Administrator capabilities on ESX (1027647)
Date Published: 11/8/2010
Cannot start a stopped SSH Service on an ESX / ESXI host (1028209)
Date Published: 11/14/2010
FalconStor IPStor fail over results in APD (All Paths Down) state in ESX 4.x when using Qlogic FC HBAs (1028951)
Date Published: 11/9/2010
iSCSI disconnects with QLogic Hardware initators, Lefthand Networks SAN and ESX 4.1 (1029857)
Date Published: 11/9/2010
Cannot add RDMs to virtual machines using NetApp SnapDrive (1029963)
Date Published: 11/10/2010
ESX 4.0.x cannot synchronize with the Windows NTP server (1029989)
Date Published: 11/8/2010
Determining the number of cores per socket in a Windows virtual machine (1030067)
Date Published: 11/9/2010
Performing a clone operation on a set of sparse files fails with the error: The source disk needs to be repaired.&nbsp; Try option -x (1030098)
Date Published: 11/9/2010
A virtual machine stops running with an Unexpected signal error (1030287)
Date Published: 11/8/2010
A virtual machine stops running with internal monitor errors (1030383)
Date Published: 11/8/2010
vMotion fails with connection errors (1030389)
Date Published: 11/8/2010
Connection not restored to Equallogic iSCSI storage array after network outage (1030573)
Date Published: 11/14/2010

VMware ESXi
Provisioned space may seem incorrect in vSphere client Inventory view of Virtual Machines (1029059)
Date Published: 11/8/2010
Known issues with the Sun Multithreaded 10GbE Networking Card X1027A-z nxge driver (1030188)
Date Published: 11/11/2010
When running ESXi in a virtual machine, its time of day clock drifts substantially (1030411)
Date Published: 11/11/2010
Default configuration for some HP BladeSystem and Proliant servers exceeds maximum NIC ports (1029763)
Date Published: 11/8/2010

VMware Fusion
The downloaded Fusion file fails to open with the error: There is no default application specified to open the document (1030501)
Date Published: 11/10/2010
Purchasing and filing Pay Per Incident support for VMware products (1030606)
Date Published: 11/11/2010

VMware Service Manager
The Max Point on graph value in Monitor settings is being ignored in VMware Service Manager 9.0 (1030297)
Date Published: 11/8/2010
VMware Service Manager 9.0 when selecting ‘Close New’ from the Close Call Screen explorer menu, a javascript error occurs "Object doesn’t support this property or method" (1030464)
Date Published: 11/14/2010
Request Submitted date is being overridden when the request is saved in VMware Service Manager 9.0 (1030466)
Date Published: 11/14/2010
Deleted CMDB Item Types are still appearing in the Screen Set dropdown for CMDB screens in Designer in VMware Service Manager 9.0 (1030467)
Date Published: 11/14/2010
VMware Service Manager 9.0 Directory Integration scan aborts with error : Scheduled execution error….Unknown Error (1030627)
Date Published: 11/14/2010
VMware Service Manager officers can only see the reports that they have scheduled but cannot see reports scheduled by other officers (10000377)
Date Published: 11/9/2010
VMware Service Manager: Extra characters appear when you export VMware Service Manager reports containing Unicode characters (10000707)
Date Published: 11/9/2010

VMware ThinApp
ThinApp project fails to build with the error: Could not lookup Group name (1030058)
Date Published: 11/8/2010
Passwords in the ThinApp Converter INI file for the virtual machine host, virtual machines, and file shares (1030339)
Date Published: 11/9/2010

VMware vCenter Chargeback
Unable to access vCenter Chargeback 1.5 installed on a Japanese version of Microsoft Windows (1030532)
Date Published: 11/11/2010
Data collection issues fixed by the Consistency Checker Tool for VMware vCloud Director 1.0 (1027173)
Date Published: 11/10/2010

VMware vCenter Server
Snapshot fails from Snapshot Manager – Operation not allowed in current state (1027707)
Date Published: 11/14/2010
The ESX host in vCenter Server 4.x reports the error: Unable to apply DRS resource settings on host. The operation is not allowed in the current state (1028351)
Date Published: 11/8/2010

VMware vCloud Director
VMware vCloud Director Scalability Limits (1029345)
Date Published: 11/10/2010

VMware View Manager
Best Practices on Windows Vista / Windows 7 in a View Manager (1021049)
Date Published: 11/14/2010
Changing the log file behavior in VMware View 4.x (1025887)
Date Published: 11/9/2010
The PCoIP server log reports the error: Error attaching to SVGADevTap, error 4000: EscapeFailed (1029706)
Date Published: 11/11/2010
When using WebVPN in VMware View Manager, the client resources are not redirected properly (1030561)
Date Published: 11/11/2010
Troubleshooting Initialization State Errors in a VMware View Environment (1030462)
Date Published: 11/9/2010
In View 4.0 and View 4.5, if Microsoft App-V is enabled in a parent virtual machine, guest customization fails on the linked-clone desktops created from that parent. (1030461)

Date Published: 11/8/2010
Multimonitor PCoIP sessions are displayed as expected (1030566)
Date Published: 11/11/2010
Troubleshooting Active Directory issues in the VMware View environment (1030465)
Date Published: 11/11/2010
Troubleshooting issues when connecting to VMware View environment via a View Security Server (1030567)
Date Published: 11/11/2010

VMware Workstation
Workstation versions 7.1 through 7.1.2 do not install on post-2.6.34 Linux kernels (1030365)
Date Published: 11/9/2010

How to purchase and file a pay per incident support request for VMware products

This video overviews the steps for purchasing and filing a pay-per-incident support request for VMware products. VMware Fusion support is purchased in this video, but the same basic steps apply to other VMware products. Prices shown in this video may not be those you see on the website, and may not be the same across products. It should also be pointed out that there are no refunds on per-incident tickets.

For more information and context, continue reading Purchasing and filing Pay Per Incident support for VMware products (1030606).

How to purchase VMware Support

VMware ALERT:

VMware Support Alert

 

An issue that affects users with IBM hardware, running ESX/ESXi 4.1 has prompted us to issue this Support Alert.

When using IBM x3650 M3 or BladeCenter HS22V servers, you may experience these symptoms:

  • HBAs stop responding
  • Other PCIs devices may also stop responding
  • You see an an illegal vector shortly before an HBA stops responding to the driver. For example:
    vmkernel: 6:01:34:46.970 cpu0:4120)ALERT: APIC: 1823: APICID 0x00000000 – ESR = 0x40
  • The HBA stops responding to commands. For example:
    vmkernel: 6:01:42:36.189 cpu15:4274)<6>qla2xxx 0000:1a:00.0: qla2x00_abort_isp: **** FAILED ****
    vmkernel: 6:01:47:36.383 cpu14:4274)<4>qla2xxx 0000:1a:00.0: Failed mailbox send register test
  • The HBA card gets marked offline. For example:
    vmkernel: 6:01:47:36.383 cpu14:4274)<4>qla2xxx 0000:1a:00.0: ISP error recovery failed – board disabled

We have created Knowledgebase article 1030265 – HBAs and other PCI devices may stop responding in ESX 4.1 when using IBM servers. This KB article may be updated with new information if it becomes available. Bookmark the KB, or subscribe to its rss feed here to receive updates.

Scheduled Maintenance November 19-20

VMware will be performing a system upgrade to several VMware Support Web applications on Friday, November 19 at 8:00 PM PST, and ending at 8:00 AM PST on Saturday, November 20. If you need to file a high severity support request while the upgrade is in progress, please call VMware Technical Support for assistance. Because of this extended maintenance window, you may experience longer than normal wait times on the phone. We encourage you to submit your lower severity support issues via the online case logging option once the website becomes available again.

While this upgrade is in progress, you will be unable to:

  • Access or manage your VMware account
  • Submit support requests online
  • Download, purchase or register VMware products
  • Manage VMware product licenses
  • Download, purchase or register VMware products Manage VMware product licenses
  • Access VMware Communities

Please note this maintenance window does not affect the VMware Knowledgebase or the various Product Support Centers where you may find articles and notes that will help you resolve issues you may encounter.

Additionally, customers will continue to have access to websites for SpringSource, Zimbra, Gemstone, Integrien and TriCipher and the support tools associated with them.

We appreciate your patience during this maintenance period. These system upgrades are part of our commitment to continued service improvements and will help VMware better serve your needs.

Fusion will not Install

You’ve downloaded Fusion from the VMware Downloads and Support page and you’re ready to install it. You double-click on the download and up pops an error:

There is no default application specified to open the document VMware-Fusion-3.1.1-282344.

That error isn’t exactly helpful is it? Luckily, you are reading this and we have the answer for you.

When downloading Fusion, particularly using the Download Manager, this issue occurs because the download was incomplete. If the download is incomplete, there’s no way it is going to install correctly. So, how does one check to see if this is what has happened to you?

I refer you to Knowledge Base article 1030501 – The downloaded Fusion file fails to open with the error: There is no default application specified to open the document. The article helps you troubleshoot this and provides steps to get Fusion installed correctly so you can carry on your way and get some real work done.

Unable to Provision Desktops ResPaths

Another in our Resolution Paths series, here are a couple more ResPaths for those of you who use VMware View. Recall that a ResPath article outlines a step by step process to troubleshooting an issue.

There are two similar scenarios that are addressed by Resolution Path Knowledgebase articles:

The articles have many steps in common but not all. You want to be sure to perform the checks in the order given or they might not work.

Remember that you can bookmark, email, print, subscribe, or socially share our KBs using the links in the right sidebar.