Another in our Resolution Paths series, here are a couple more ResPaths for those of you who use VMware View. Recall that a ResPath article outlines a step by step process to resolving an issue.
Let’s start by looking at the Respath titled: Cannot connect to VMware View Composer
This ResPath will walk you through the following steps:
- Confirm that an available network port exists
- Confirm that the necessary VMware View manager services are running
- Confirm that permissions/credentials are correct for QuickPrep
- Confirm permissions/credentials are correct for vCenter/VirtualCenter user
- Confirm that the network is configured correctly for use in a VMware View environment
- Verify that the Composer database is not corrupt
Another problem addressed by our Knowledgebase is this ResPath: Cannot connect to vCenter/VirtualCenter server
The individual steps to resolve this issue include:
- Confirm that an network port exists and is available
- Confirm that the necessary VMware View manager services are running
- Confirm that the network is configured correctly for use in a VMware View environment
- Confirm that name resolution is operating correctly in your environment
- Confirm permissions/credentials are correct for vCenter/VirtualCenter user
- Confirm that third-party interaction issues do not exist with the OS
If you ever find that these steps do not resolve your issue for these two problems, be sure to add your details to the feedback section at the bottom of these KB articles. That will help us improve the quality.
