Home > Blogs > Support Insider > Monthly Archives: September 2010

Monthly Archives: September 2010

Fusion Snapshots, suspend state, and virtual disk files

image Another in our Resolution Paths series from Stephen Gardner, here are two Resolution Paths specific to users of VMware Fusion who have Snapshots and suspend state and virtual disk files

Had Robert Burns lived today, he might have said that even the best-made files sometimes go awry. (He would have, if he were a Macintosh user, surely.) We have two new Resolution paths that explain just what to do when those files do go awry.

The first Respath talks about when Fusion reports a file is missing. The best approach is making sure the files are really missing and not just moved or otherwise inaccessible, checking file permissions, and then making sure Fusion really does need those files.  This Respath hopes that the files aren’t really missing, because of course we can’t help with that. However, we can always help with backup strategies…

Here’s the Resolution Path: Troubleshooting missing .vmsn or .vmdk files in Fusion

The second Respath talks about when Fusion doesn’t want to work with a file. As before, we talk about file permissions and make sure Fusion needs those files and doesn’t have other corrupt files, but we also talk about virtual disk repair, physical disk space, the Mac OS file system, and even physical RAM.

Here’s the Resolution Path: Troubleshooting a failed suspend, start up, or snapshot in Fusion with the error: Operation on file failed

Managing ESXi made easy using PowerCLI

Today we have a post about the vSphere PowerCLI from Arun Pandey, who is a Tech Support Engineer in our Bangalore, India office. Arun is currently focusing on Knowledgebase content creation. This post provides you with an overview of the PowerCLI and how you can benefit from it by automating tasks.

I have started writing this blog with introduction to ESXi because there is no Console Operating System (COS) provided in ESXi, and Administrators who are used to the COS might find transitioning to ESXi difficult.

In December 2007, the first version of ESXi was released, with no service console, reducing the size of ESXi to under 32MB. The ESXi server is able to boot off an embedded USB key so you can completely forget about issues with local storage (faulty disk, raid controller & updating firmware). With the Service Console gone ESXi improves both reliability and security.

I am impressed with all these advantages but the biggest question is about managing your ESXi host. With the service console gone, how would I perform the administrative tasks for vSphere components?

After researching for about a week, I found that vSphere PowerCLI could be used to perform all the administrative tasks. Now I can not only perform regular tasks but I can also automate them. With PowerCLI to automate tasks, you don’t have to be a Developer/Programmer anymore, you don’t have to spend time writing the if..else, do…while loops, assign variables, to get work done because PowerCLI is distributed as a Windows PowerShell snapin, and includes more than 200 PowerShell Cmdlets (commands). It becomes much simpler to use these cmdlets (the Get-<Command> to gather information, and Set-<Command>) to configure vSphere components.

vSphere PowerCLI

Installing PowerCLI is as easy as pie, download the binary and install it and you are all set to use the PowerCLI.

There are few prerequisites to getting all the peices working(Installing .Net Framework and Power Shell 1.0/2.0), for more information see our vSphere PowerCLI Installation Guide.

A good place to start is the following article to get an overview: Managing storage using PowerCLI (1028368). That will soon have you:

  • Collecting information about the virtual machine
  • Configuring the virtual machine (Get-VM and Move-VM can do mass vMotion & Storage VMotions)
  • Working with virtual machine snapshots (Get-VM & New-Snapshot can take snapshots for all the Virtual Machines in the Cluster/Datacenter)
  • Updating VMware Tools (Get-VM & Update-Tools can upgrade the Virtual Machine tools on all the Virtual Machines in the Cluster/Datacenter/Resource Pool)

Earlier, when I had to patch all my Windows Virtual Machines in my inventory, I had to manually take snapshots for them, a daunting task (i.e. taking snapshots on 100+ VM’s individually) but now, all I have to do is run:

Get-Cluster "vCloud" | Get-VM | New-Snapshot -Name Automate

from vSphereCLI and enjoy my coffee. Snapshots are created for all the Virtual Machines automatically. After installing the Windows patch I was installing I used the same trick to delete snapshots:

Get-VM | Get-Snapshot | Remove-Snapshot

to delete them.

vSphere PowerCLI in action

For folks wondering how they can check logs and troubleshoot ESXi servers without a console check Collecting diagnostic information using the VMware vSphere PowerCLI (1027932).

Amazing!! It reminds me about the Industrial Revolution when machines replaced manual labor. Today, GUIs are supplemented with CLIs, and with the amount of time that I saved, I’m planning to continue to explore our CLI.

Now I no longer fear how I can manage my ESXi servers without a service console, and I strongly recommend learning the vSphere PowerCLI to you.

VMware ESX 4.x storage multipathing failover sequence

VMware ESX 4.x storage multipathing failover sequence We get a lot of requests for how to understand the many log files that VMware ESX provides, and we’re busy working on providing that to you. Today we’d like to highlight a new Knowledgebase article: Understanding the storage path failover sequence in VMware ESX 4.x (1027963) that does just that.

Nathan Small, a staff Engineer here at VMware wrote this article initially to help storage and non-storage Tech Support Engineers understand how our storage stack works with real world examples. You can bet that if this information is useful for TSEs working the phones, then it’s useful to you as well.

This article details what you might see during a VMware ESX 4.x storage multipathing failover sequence, as it is logged in /var/log/vmkernel.

Storage guys, check it out!

New articles published for week ending 9/25/2010

VMware Data Recovery
Booting VMware Data Recovery fails with the error: ext3-fs warning: maximal mount count reached reported on boot (1020974)
Date Published: 9/20/2010
VMware Data Recovery performs only a single backup at a time (1024552)
Date Published: 9/22/2010
VMware Data Recovery Plugin Reports tab loads slowly (1025870)
Date Published: 9/23/2010
Performing a restore or restore rehearsal of a virtual machine in the VDR appliance fails with the error: Trouble writing files (1026754)
Date Published: 9/24/2010

VMware ESX
Cannot see any files when browsing datastores in vCenter Server 4.0 when ESX hosts are in Standby Mode (1018767)
Date Published: 9/20/2010
Connecting to virtual machine console fails with the error: MKS: Could not connect to pipe (1020711)
Date Published: 9/21/2010
Adding a ESX/ESXi 4.1 host to vCenter Server 4.0 fails with the error: interal error:vmodl.fault.hostCommunication (1024381)
Date Published: 9/21/2010
SCSI Reservation Conflicts when using OpenFiler iSCSI Storage Devices (1026596)
Date Published: 9/24/2010
The /var/log partition of the ESX host runs out of space (1027622)
Date Published: 9/20/2010
vSphere Client performs slowly on a Windows 7 system (1027836)
Date Published: 9/20/2010
Downgrading the virtual machine hardware version (1028019)
Date Published: 9/20/2010
Cloning and converting virtual machine disks with vmkfstools (1028042)
Date Published: 9/20/2010
Prevent virtual machine users from using VMware Tools (1028154)
Date Published: 9/24/2010
Upgrading ESX 3.5 to ESX 4.0 or ESX 4.1 with VUM might fail though the check of the storage space passes (1027412)
Date Published: 9/21/2010
iSCSI rescan takes longer time than expected when using port binding with a single VMNIC (1024476)
Date Published: 9/23/2010

VMware ESXi
Installing ESXi 4.1 on DELL PowerEdge 2950 fails with the error: Loading module megaraid_sas driver (1026638)
Date Published: 9/22/2010
ESX/ESXi 4.0 with Broadcom bnx2x Async Driver Version 1.52.12.v40.3 experiences a loss of network connectivity and a purple diagnostic screen (1028091)
Date Published: 9/21/2010
Installing ESX 4.1 fails with the error: Unable to load module /usr/lib/vmware/vmklod/vmfs3: failure (1025140)
Date Published: 9/22/2010
Virtual machines fail to connect to the vSwitch/vDS/network with the error: Failed to connect virtual device Ethernet0 (1028151)
Date Published: 9/24/2010

VMware Fusion
Troubleshooting a Windows blue screen in a Fusion virtual machine (1024460)
Date Published: 9/20/2010
Troubleshooting USB device connection and functionality in a Fusion virtual machine (1027964)
Date Published: 9/20/2010
Troubleshooting a slow network connection in Fusion (1027976)
Date Published: 9/20/2010

VMware Service Manager
A standard field can no longer be seen in the list of fields in Designer (1027680)
Date Published: 9/24/2010
You are unable to index URLs. (1027960)
Date Published: 9/24/2010
If a call type is marked deleted and then recreated, all links to KB article searches with the type do not bring up older documents with that specified type. (1028187)
Date Published: 9/24/2010
Creating a new call in VMware Service Manager 9.x fails with the error: An entry with the same key already exists (1027006)
Date Published: 9/24/2010

VMware ThinApp
Web Page Redirected from Native Internet Explorer to Virtual Internet Explorer 6 with ThinDirect Is Hidden Behind Extra Window (1028066)
Date Published: 9/20/2010

VMware vCenter Application Discovery Manager
Running SSH detail discovery without a password in VMware vCenter application Discovery Manager (1027000)
Date Published: 9/20/2010

VMware vCenter AppSpeed
AppSpeed UI connection through proxy with authentication (1013831)
Date Published: 9/20/2010

VMware vCenter Configuration Manager
Troubleshooting VMware vCenter Configuration Manager login errors (1027881)
Date Published: 9/20/2010
Information about VMware vCenter Configuration Manager DCOM (1028020)
Date Published: 9/23/2010

VMware vCenter Orchestrator
Restarting the Orchestrator configuration service intermittently reports the error: Unable to load class for JSP (1023995)
Date Published: 9/22/2010

VMware vCenter Server
vCenter Service Status for com.vmware.vim.sms alert: Unable to retrieve health data from http://localhost/sms/smService-web/health.xml (1014256)
Date Published: 9/20/2010
vCenter Server fails after ejecting a CD from a virtual machine (1020114)
Date Published: 9/20/2010
Uninstalling Guided Consolidation before installing vCenter Server 4.1 fails with error: Internal Error 25030 (1025657)
Date Published: 9/22/2010
During the vCenter Server 4.x installation, the DSN is not listed (1026282)
Date Published: 9/20/2010

VMware vCenter Server Heartbeat
DNSUpdate fails to update DNS servers running on Windows Server 2008 (1028050)
Date Published: 9/20/2010

VMware vCenter Site Recovery Manager
During test failover, the virtual machine fails to power on with the error: One of the parameters was invalid (1024549)
Date Published: 9/22/2010
Site Recovery Manager 4.1 installation fails to start SRM service on Windows 2008 R2 (1026340)
Date Published: 9/22/2010
When using EMC RecoverPoint SRA, the testFailover operation fails (1026544)
Date Published: 9/24/2010
Configuring protection for a virtual machine in SRM fails with the error: Unable to create a placeholder virtual machine at the recovery site (1026750)
Date Published: 9/24/2010

VMware vCenter Update Manager
Downloading patches for ESX 3.5 Update 4 or earlier versions using Update Manager 1.x fails with the error: Metadata download failed (1026435)
Date Published: 9/22/2010

VMware vCloud Director
vCloud Director fails or takes a long time to start (1028117)
Date Published: 9/24/2010

VMware View Manager
Single Sign On (SSO) does not work with Windows virtual machines over PCoIP when interactive logon messages are enabled in a group policy (1018819)
Date Published: 9/20/2010
Ensuring that there are no conflicts between Group Policy Objects and View virtual desktops (1027446)
Date Published: 9/22/2010
Creating valid object path names for VMware View pools (1027478)
Date Published: 9/22/2010
Black screen when logging into a VMware View virtual desktop using PCoIP (1028332)
Date Published: 9/24/2010
Unable to create a VMware View virtual desktop pool (1028319)
Date Published: 9/23/2010
When you add a replicated View Connection Server to a standalone View Connection Server environment, duplicate events can be generated in the Event database. (1028150)
Date Published: 9/21/2010
Configuring the "Use deduplication for Local Mode operations" setting in View 4.5 can cause data corruption in the datacenter copies of View desktops. (1028195)
Date Published: 9/22/2010

VMware vShield App 1.0.x
Installing VMware vShield App fails with the error: Previous installation of host services encountered an error (1028003)
Date Published: 9/21/2010

VMware vSphere PowerCLI
Collecting diagnostic information using the VMware vSphere PowerCLI (1027932)
Date Published: 9/20/2010

VMware Workbench
Storage Certification form does not have an option to enable ISCF support in Workbench FC Plug-in (1027997)
Date Published: 9/23/2010

VMware Workstation
When installing VMware Workstation, the Setup window displays a blank screen (1027986)
Date Published: 9/22/2010
Launching VMware Workstation on a Linux host displays the warning: The host’s Linux kernel yield() functionality is disabled (1027987)
Date Published: 9/23/2010

VMware Social Support URL card

If you attended this year’s VMworld event in San Francisco you received an entrance badge similar to mine, shown here. If you flip it over you’ll notice that tucked inside is a laminated card with some valuable URLs printed on it. On one side, all the links you need to know to reach tech support, and on the other side, links to the social network channels into VMware Support (YouTube, Blogs, Twitter, etc.)

Do you still have your card?

I just came across this podcast produced by Marc Farley (@3parfarley) of  StorageRap.com with co host Rick Vanover (@rickvanover) of RickVanover.com and it gave me a giggle that they made a special shout-out about the URL card at the 49:00 minute mark.

Thanks guys!

 

If you didn’t attend VMworld, or you no longer have your URL card, here is the artwork for you.

Check out our blogs and come join the conversation on Twitter!

Dealing with VCenter 4.1 Database Tables Growth

Today we have a post about potential database issues from Matt Scott, who is a tech support engineer in our Broomfield, Colorado office, currently focusing on content creation. This post deals with SQL database operations and so it is recommended you be familiar with database concepts and have adequate backups before proceeding.

In larger VirtualCenter installations you might notice the VPX_EVENT_ARG and VPX_EVENT tables can become very large. For example, in one test environment I created with two hosts I saw over 10,000 rows in the VPX_EVENT Table alone.

In SQL 2008 it is not always easy to find the information for certain tables. If you open the tables in your VirtualCenter  database and Right Click > Select Top 100 Rows it returns exactly 1000 rows. A more accurate way to see the advanced properties is go down to the bottom of that list and select properties for the table. In the Storage Page you will see the exact number of rows.

click to view full size image

Back to the question at hand: why do these tables get so large?

In many cases it is simply because of the volume hosts and Virtual machines in an environment. But in some cases we see a custom script or third party management software installed on the service console aka VCenter. Some examples of these are:

  • Dell Open Manager.
  • Microsoft System Center – Operations Manager (Listed as OPSMGR is Services.msc).
  • IBM Director.
  • HP Insight Manager.
  • Esxpress backup software being installed in the COS.

When excessive database growth in these tables occurs we recommend the following course of action:

  1. Backup your VCenter Database. VMware recommends a good backup strategy for your production database.
  2. Run the following command in SQL Server Management Studio to find out exactly what is going on in your database.

SQL Server Management Studio > Login > SQL or Windows Authentication based on your setup > New Query > Change the database to your VCenter Database (We see in many cases including myself from time to time it defaults to the (master) database.

use vcdb (Or the name of your VCenter Databases)
CREATE TABLE #TemptableforspaceUsed
(name SYSNAME,
rows bigINT,

reserved VARCHAR(20),

data VARCHAR(20),

index_size VARCHAR(20),

unused VARCHAR(20))

GO

INSERT #TemptableforspaceUsed

EXEC sp_MSforeachtable ‘sp_spaceused "?"’

select *

from #TemptableforspaceUsed

drop table #TemptableforspaceUsed


This query will return Tables, Rows, reserved, data, index_size, unused. This query itself is quite useful for looking at all 222 Tables/Rows (as of VC 4.1.x)


Another handy query is:

use vcdb ——> (Or the name of your VCenter Databases)
go
exec sp_tables ‘%’, ‘%’, ‘vcdb’, "’table’"
go


This lists all of the Tables in the Database utilized by VCenter.


You can now clean the event tables.


use vcdb (Or the name of your VCenter Databases)
truncate table vpx_event_arg;
delete from vpx_event;


Note: As always its good practice to run these during a Maintenance window or when VirtualCenter Services can be brought down.

And of course it is Production Data so a good backup is recommended as stated earlier.

There are foreign keys inside VPX_EVENT, so you cannot truncate the data inside with the standard command:

"truncate table dbo.vpx_event" – It will throw an error similar to the following:
Msg 4712, Level 16, State 1, Line 1

Cannot truncate table ‘dbo.VPX_EVENT’ because it is being referenced by a FOREIGN KEY constraint.

In many cases I have seen large ‘dbo.VPX_EVENT’ and ‘dbo.VPX_EVENT_ARG’ tables cause the VCenter service to fail and/or not start. That is why this cleanup procedure is useful in addition to turning off the third party services.

One final note. The previous DELETE command will dynamically save a copy of the change real-time, so you may notice an increase in transaction log growth relative to the amount of data you have at the current time until the cleanup finishes.

How to open a Support Request online

Here are three videos that explain what you need to know about VMware Technical Support. The first video demonstrates filing a support request online with VMware and provides a brief description of the support offerings provided by VMware and what you can expect from a Technical Support representative.

How to file a support request online with VMware

Our second support video has Angela Jaques talking all about Global Support Services at VMware, where Angela is a Director. Angela talks about all of the various pieces that make up our support organization, and provides some details on how we rank case severities. She then outlines some really cool new things support is doing, like Twitter and Alerts.

VMware Global Support Services

 

Lastly, a video containing information about our Technical Support locations and model, as well as how to request an escalation and what to expect during a support escalation. We hope you never have to escalate a case with us, but if you do, it’s good to know how the whole process works.

How does the VMware Technical Support escalation process work?

 

For more information about VMware’s support offerings, see www.vmware.com/support/services

New articles published for week ending 9/18/2010

VMware ACE
Resolving time synchronization issues within virtual machines (1005760)
Date Published: 9/14/2010

VMware Data Recovery
The free space reported in VMware Data Recovery never increases (1027606)
Date Published: 9/13/2010
VMware Data Recovery (VDR) fails to run backups even after a reclaim (1027607)
Date Published: 9/13/2010

VMware ESX
An ESX/ESXi host remediation fails with the error: No supported hosts found for remediate (1024331)
Date Published: 9/16/2010
Uninstalling VMware Tools in a Novell Netware virtual machine (1026117)
Date Published: 9/15/2010
ESX console message: XXXX MB of memory ignored because the system exceeded the supported host physical page number (1026483)
Date Published: 9/16/2010
Accessing a storage device in vCenter Server fails with the error: Not initialized: vim.host.DiskPartitionInfo.BlockRange[] partition (1026871)
Date Published: 9/13/2010
Determining NIC firmware and driver version in ESX/ESXi 4.x (1027206)
Date Published: 9/16/2010
Fujitsu RX300 S5 fails with a purple diagnostic screen with "<no symbols>" on VMware ESX/ESXi 4.1 (1027243)
Date Published: 9/16/2010
Driver CDs for ESX 4.0 that have not been re-released for ESX 4.1 fail to install (1027624)
Date Published: 9/13/2010
Systems with MMIO regions larger than 2GB are not supported (1027719)
Date Published: 9/14/2010
Determining if a High Availability HA Virtual Machine Monitoring event caused a virtual machine to reboot (1027734)
Date Published: 9/16/2010
Upgrading to ESX 4.1 fails: Active Directory must be disabled (1027786)
Date Published: 9/17/2010
Retrieving the port state of a DVPort with an API (1027827)
Date Published: 9/17/2010
Cloning Individual Virtual Machine Disks via vMA and vCLI (1027872)
Date Published: 9/16/2010
Cloning individual virtual machine disks via the VMware ESX host terminal (1027876)
Date Published: 9/16/2010
License Assignment and Transfer Form (LATF) and Account Change Form (ACF) (1027883)
Date Published: 9/17/2010
Understanding the storage path failover sequence in VMware ESX 4.x (1027963)
Date Published: 9/17/2010
Upgrading VMware tools fails with the error: Error 1316 A network error occurred while attempting to read the file (1023947)
Date Published: 9/14/2010
Configuring VMDirectPath I/O for HP Proliant Servers. (Partner Supported) (1025641)
Date Published: 9/16/2010
Adding a virtual disk to a virtual machine fails with the error: IDE disks cannot be hot added or there are no free available IDE Controller slots (1025883)
Date Published: 9/13/2010
Confirming a virtual machine’s snapshot delta disk layout (1027887)
Date Published: 9/16/2010
VMware High Availability fails after upgrading to vSphere 4.1 with the error: InsufficientMemoryResourcesFault (1026037)
Date Published: 9/15/2010
Physical USB CD-ROM devices attached to ESX/ESXi hosts are not listed as available choices for adding SCSI passthrough devices to a virtual machine (1027415)
Date Published: 9/15/2010

VMware ESXi
After upgrading to vCenter 4.1, the ESXi 4.0 host configures HA, but displays an error (1027628)
Date Published: 9/14/2010
Cisco Nexus 1000V drops packets when Mac Pinning (1027731)
Date Published: 9/15/2010

VMware Fusion
Ensuring your Mac has a network connection for VMware Fusion (1026776)
Date Published: 9/13/2010
Troubleshooting a failed suspend, start up, or snapshot in Fusion with the error: Operation on file failed (1027559)
Date Published: 9/13/2010
Troubleshooting access to shared and mirrored folders in Fusion (1027646)
Date Published: 9/13/2010
Troubleshooting a Fusion virtual machine that uses 100% of the guest CPU (1027674)
Date Published: 9/14/2010
Troubleshooting a Fusion virtual machine that uses 100% of the Mac’s CPU (1027723)
Date Published: 9/15/2010
Troubleshooting using a Boot Camp partition in Fusion (1027853)
Date Published: 9/16/2010
Troubleshooting importing a Boot Camp partition into Fusion (1027882)
Date Published: 9/16/2010
Troubleshooting issues with Unity in Fusion (1027884)
Date Published: 9/16/2010
Troubleshooting a kernel panic while using Fusion (1027671)
Date Published: 9/13/2010
Troubleshooting a failed VMware Tools installation in Fusion (1027797)
Date Published: 9/16/2010
Fixing a mouse or keyboard that is not working or is slow to respond in a Fusion virtual machine (1027805)
Date Published: 9/16/2010

VMware Service Manager
VMware Service Manager v9 incorrectly reporting the Portal Hits count on knowledge bank articles (1027363)
Date Published: 9/13/2010
The Current officer in the Call Details Info Panel is incorrect after upgrading from VMware Service Manager 8.0 to VMware Service Manager 9.0 (1027423)
Date Published: 9/16/2010

VMware ThinApp
Combinations of Virtual and Native Internet Explorer Versions Supported on Various Windows Platforms with ThinApp (1027659)
Date Published: 9/13/2010
Does ThinApp Converter Support a Fusion or Server Virtual Machine Host? (1027677)
Date Published: 9/13/2010
How Does ThinApp Converter Handle Multiple Installation Command Files? (1027678)
Date Published: 9/13/2010

VMware vCenter Lab Manager
Lab Manager configurations are only deploying to one datastore (1015665)

Date Published: 9/16/2010
Logging in to Lab Manager as an LDAP user fails with the error: Error connecting to LDAP server" (1027729)
Date Published: 9/17/2010

VMware vCenter Server
vCenter Server stops responding and closes with error: Win32 exception: Stack overflow (0xc00000fd) (1020567)
Date Published: 9/16/2010
vCenter Heartbeat does not failover the active vCenter Server if it loses connection to the database. (1023803)
Date Published: 9/17/2010
Cannot log in to vCenter Server after editing the ADAM database (1024329)
Date Published: 9/14/2010
vCenter Server 4.x fails when managing ESX 3.5 hosts (1026319)
Date Published: 9/13/2010
Upgrading to vCenter Server 4.1 fails with the error: Trigger, procedure or function created with PL/SQL compilation error (1026331)
Date Published: 9/15/2010
After upgrading vCenter to 4.1, the transaction logs grow larger than normal (1026407)
Date Published: 9/14/2010
Copy and paste not working inside a virtual machine console on vSphere 4.1 (1026422)
Date Published: 9/13/2010
VirtualCenter Server service fails to start with the error: [Vdb::IsRecoverableErrorCode] Unable to recover from HY000:1654 (1027512)
Date Published: 9/14/2010
Cloning Virtual Machines in VMware vCenter and VirtualCenter (1027865)
Date Published: 9/16/2010

VMware vCenter Server Heartbeat
vCenter Server Heartbeat reports the error: SqlServer: DB Files Allocated Space check skipped sql instance SQLEXP_VIM (1023861)
Date Published: 9/15/2010

VMware View Manager
Installing the VMware View Agent fails with the error: Internal Error 2502 (1026491)
Date Published: 9/13/2010
Recomposing desktop pools in VMware View fails with an illegal state error (1026492)
Date Published: 9/13/2010
Converting a linked clone virtual machine to a full clone virtual machine (1026753)
Date Published: 9/14/2010
USB passthrough on Virtual Desktop using a redirected local USB printer cannot print (1027654)
Date Published: 9/16/2010
Logging into the VMware View desktop fails with the error: This desktop currently has no resources available (1027713)
Date Published: 9/16/2010
Location of VMware View log files (1027744)
Date Published: 9/16/2010
When provisioning a pool in View Manager you receive the error: Unable to create new VM – null (1025945)
Date Published: 9/14/2010
Problems downloading Adobe Flash and launching View Administrator 4.5 on a Windows XP machine that is originally configured with Internet Explorer 6 and upgraded to Internet Explorer 7 (1027652)
Date Published: 9/13/2010
When you try to delete a linked-clone desktop from View Manager, if the deletion operation fails and the virtual machine enters an Error state, the only valid operation is to delete the virtual machine. (1027676)
Date Published: 9/13/2010

VMware VirtualCenter
The VirtualCenter Server service fails during initialization with the error: Win32 exception (1027666)
Date Published: 9/13/2010

VMware Workbench
Unable to install VMware Certification tools using VMware Workbench Installation Helper (1027112)
Date Published: 9/16/2010

VMware Workstation
Troubleshooting a stuck mouse in the Workstation virtual machine (1027338)
Date Published: 9/13/2010

List of published View 4.5 articles

We have a number of brand new KB articles to present to you relating to the just released VMware View 4.5

While each KB published gets tweeted on our VMwareKB Twitter account, you might be interested in the whole list as to not miss any. Go ahead and retweet this to your followers!

1026991

Troubleshooting USB Redirection Problems

1026999

Troubleshooting QuickPrep Customization Problems

1027095

Best practices for upgrading to VMware View 4.5

1027090

Pre-Assignment of User Desktops in a Dedicated Pool in VMware View 4.5

1027008

Monitoring events in View Manager 4.5

1027217

Network connectivity requirements for VMware View Manager 4.5

1026179

Multimedia Redirection is not supported for Windows 7 in VMware View 4.5

1026438

Adding the virtual machine deployed from a template to the VMware View desktop pool displays the warning: Virtual Machines In Use

1027226

Creating a VMware View desktop pool fails with an unknown error

1027221

Connecting to or checking out the virtual desktop fails with the error: "This desktop currently has no desktop sources available" or "This desktop cannot be checked out"

1027224

How to use the vCenter virtual machine as a View unmanaged desktop

1026498

Network configuration in VMware View virtual desktops

1027316

Troubleshooting desktop pool creation problems

1027309

Creating a desktop pool fails with the error: Customization failed for Machine

1027310

Creating a desktop pool fails with permission issues

1027311

Provisioning a desktop pool fails with the error: Provisioning error occurred on Pool Desktop_ID because of a configuration problem

1027312

Provisioning a desktop pool fails with the error: The status of vCenter at address VC_Address is unknown

1027313

Provisioning the desktop pool fails with the error: Provisioning error occurred on Pool Desktop_ID because of a resource problem

1027314

Provisioning a desktop pool fails with the error: Provisioning error occurred on Pool Desktop_ID because of a timeout while customizing

1027315

The virtual machines in VMware View 4.5 are stuck in the Provisioning or Customizing state

1027449

New features in VMware View 4.5

1025861

Configuring Microsoft Forefront Unified Access Gateway for use with VMware View Portal

1027460

FAQ: VMware View 4.5 new features and licensing

Top Ten KBTV Videos

The team here at VMware have only been producing videos to augment the official Knowledge Base since August, ’09 but the acceptance and feedback from customers has been impressive. We find the model of ‘show me’ really works well for how-to content, or for teaching newcomers who are not sure where everything is in the product, not to mention those customers for which English is not their first language.

Today we thought we’d post a list of the top ten viewed videos for the past quarter. Anything look interesting to you?

Got any suggestions for our next video? Check our Ask Support Anything link.