A few customers have contacted us recently about problems with our website when attempting to open a support request. You may see the message: wrong field values or value types detected in field. Trying different browsers does not help.
If you encounter this our customer service folks are able to correct this immediately once we know your customer number. You can contact Customer Service by phone by calling 1-877-4VMWARE or you can send us a Twitter message @vmwarecares and we will have it corrected immediately.
Sorry for any inconvenience this may cause you.