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How does the VMware Technical Support escalation process work?

This video overviews the VMware Technical Support escalation process. The video details information that is found in various places on our website and consolidates it into this easy to follow video. Includes information about our Technical Support locations and model, as well as how to request an escalation and what to expect during an escalation.

VMware Technical Support escalation


How does the VMware Technical Support escalation process work?

This video overviews the VMware Technical Support escalation process. The video details information that is found in various places on our website and consolidates it into this easy to follow video. Includes information about our Technical Support locations and model, as well as how to request an escalation and what to expect during an escalation.

VMware Technical Support escalation

One thought on “How does the VMware Technical Support escalation process work?

  1. Forbes Guthrie

    1 minute 40 seconds into the video there is a world map showing the support centres aroudn the world.
    Do you know where Cork, Ireland is?
    Happy St Patricks Day!

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