Here is our Top 20 KB list for January. This list is ranked by the number of times a Tech Support ticket was resolved by following the steps in a published Knowledgebase article.
- Upgrading to ESX 4.0 and vCenter 4.0 best practices (1009039)
- Downloading and Installing VMware Fusion (1005466)
- Restarting the Management agents on an ESX or ESXi Server (1003490)
- VMware Data Recovery 1.0 and Essentials Plus licensing (1012295)
- Powering off an unresponsive virtual machine on an ESX host (1004340)
- FAQ: Supported/Unsupported Devices and Configurations (1184)
- Recreating a missing virtual disk (VMDK) header/descriptor file (1002511)
- Enhanced VMotion Compatibility (EVC) processor support (1003212)
- Upgrading a VMware Fusion virtual machine from Windows XP to Windows 7 (1015396)
- Updating ESX 4.0 to ESX 4.0 Update 1 (1016209)
- Working with snapshots (1009402)
- Best practices for using and troubleshooting VMware Converter (1004588)
- FAQ: VMware Product Features and Functionality (1168)
- Troubleshooting VMware High Availability (HA) (1001596)
- Decoding Machine Check Exception (MCE) output after a purple screen error (1005184)
- Virtual machine does not power on because of missing or locked files (10051)
- Consolidating snapshots (1007849)
- Resignaturing VMFS3 volumes from VMware Infrastructure Client (9453805)
- vCenter agent service does not install or upgrade on ESXi 4.0 hosts (1016262)
- USB devices sometimes stop functioning and need to be unplugged and reattached to resume operation. (1005565)
